GOOD PRAXIS LTD

Server setup, configuration and maintenance

Setting up and configure a server using a cloud hosting platform selected by the client, maintenance of the client's cloud infrastructure

Features

• Setting up secure web servers
• Setting up secure databases

Benefits

• Simplifies process
• Guarantees professional setup

£500.00 to £1,000.00 a unit a day

• Education pricing available

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maciej@goodpraxis.coop. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

186179815985907

Contact

Maciej Baron
07803171093
maciej@goodpraxis.coop

Planning

• Planning service: Yes
• How the planning service works: We provide technical assistance and advice to ensure the right technology is selected. We assess the current or planned architecture, provide advice regarding the best way forward and choose the right solutions for specific problems.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We allow buyers to migrate data from one server or instance to another. We are experienced in creating and using migration tools, including being able to migrate data from one format to another.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We can measure the performance of websites and services, and provide reports with suggestions.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We are able to support web services on different cloud hosting platforms such as AWS and Digital Ocean. We can perform software updates, configuration updates, general cleanup.

Service scope

• Service constraints: We provide support remotely. We only provide support within working hours (10:00 - 18:00, Monday to Friday).

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We aim to respond within 24 hours during a weekday.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: We do not provide a technical account manager nor cloud support engineer

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  GOOD PRAXIS uses technologies measuring their impact on the climate change, including cloud providers and software frameworks. Our web applications get high scores in green tech checkings.

Pricing

• Price: £500.00 to £1,000.00 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maciej@goodpraxis.coop. Tell them what format you need. It will help if you say what assistive technology you use.