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Digitals for Health

Cloud Software Development and / or Integration

Provision of bespoke software development and systems integration services with a focus on the healthcare sector.

Features

  • Provision of Dedicated Teams
  • Help with Systems Interoperability
  • Web and Mobile Application Development
  • Product Development
  • Process Coaching
  • DevOps Services
  • Systems Integration Services
  • UX/UI Design
  • Software Support and Maintenance

Benefits

  • Ensures clinical compliance
  • Lower costs while maintaining standards

Pricing

£50 a unit an hour

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@digitals.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 8 6 6 5 2 7 3 8 3 2 5 2 0 7

Contact

Digitals for Health Andy Green
Telephone: 020 7193 1174
Email: admin@digitals.org.uk

Planning

Planning service
Yes
How the planning service works
1. We begin by assessing the current IT infrastructure. Define clear goals for what you hope to achieve with cloud services, such as increased flexibility, scalability, or cost reduction.
2. Select a cloud service provider that meets your requirements in terms of technology, security standards, compliance needs, and budget. Evaluate their service level agreements (SLAs) to ensure they align with your business's expectations.
3. Design the cloud architecture considering the specific needs of your applications. Plan for a scalable, resilient, and secure infrastructure. Decide on a single cloud or multi-cloud strategy based on your business continuity plans.
4. Develop a phased migration strategy. Start with less critical applications to mitigate risks. Use this phase to iron out any issues before moving more significant systems.
5. Implement the cloud setup. Conduct thorough testing to ensure that everything operates as expected. Include performance and security testing.
6. Train staff on the new systems and processes. Effective change management practices are essential to help ease the transition and encourage adoption.
7. After implementation, continuously monitor and manage the cloud environment to optimise costs, performance, and security. Regularly review and adjust the cloud services to align with evolving business needs
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Assessment and Planning: We begin by evaluating your current infrastructure and applications to determine their suitability for cloud migration. Identify dependencies and potential challenges. Define clear objectives and set measurable goals for the migration.
Selecting the Right Cloud Provider: We choose a cloud provider that aligns with your technical requirements, security standards, and budget. Considering factors such as compatibility, scalability, and the provider’s track record.
Develop a Migration Strategy: We design a detailed migration plan that includes a timeline, resource allocation, and risk management strategies. We decide whether to use a single cloud or multi-cloud strategy and whether the migration will be done in stages or all at once.
Data Preparation: We cleanse and prepare data for migration. Ensuring data security and compliance with regulations throughout the process.
Execution and Testing: We migrate applications and data according to the planned strategy then conduct thorough testing post-migration to ensure everything functions correctly and meets performance criteria.
Monitoring and Optimisation: After migration, we continuously monitor the system for any issues and optimise resources to improve efficiency and reduce costs.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide ongoing support and maintenance services for most types of web applications including those hosted in the cloud.

Service scope

Service constraints
Our support services are only available remotely

User support

Email or online ticketing support
Email or online ticketing
Support response times
We aim to respond within an hour on weekdays and within 4 hours at weekends
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Basic Support: Ranges from £20 to £50 per user per month.
Standard Support: Typically between £50 to £100 per user per month.
Premium Support: Can range from £100 to £300 per user per month.
These costs can be influenced by factors like the number of users, the complexity of the environment, and the specific requirements of the business, such as industry-specific compliance or security needs.
A technical account manager or cloud support engineer may be provided on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We are involved in a number of projects with a focus on social care, specifically in relation to people with special needs as a result of learning disabilities and in relation to the needs of the elderly. We are currently working with a consortium, including Brunel University, to look at ways to improve mobility in old age. We are also working with private investors to develop systems which will help elderly people to stay in their own homes for longer and avoid having to go into care.

Pricing

Price
£50 a unit an hour
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@digitals.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.