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Harrison James IT Services LTD

Command & Control Centre Design & Build

Design and construction of centralized command and control centers.
Tailored solutions for real-time operations management.

Features

  • Customized design and layout for optimal functionality.
  • Integration of advanced technology for real-time monitoring.
  • Scalable infrastructure to accommodate future growth.
  • Ergonomic considerations for operator comfort and efficiency.
  • Security measures to protect data and operations.
  • Collaboration tools for team communication and coordination.
  • Compliance with regulatory requirements and industry standards.
  • Comprehensive training and support for staff.
  • Continuous improvement through performance analysis.

Benefits

  • Improved situational awareness and responsiveness.
  • Streamlined operations and enhanced decision-making capabilities.

Pricing

£350 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 8 6 8 3 4 7 8 1 4 6 8 2 0 9

Contact

Harrison James IT Services LTD James Warren
Telephone: 020 3667 3666
Email: jwarren@harrisonjamesit.com

Planning

Planning service
Yes
How the planning service works
Planning for this service includes:

Needs assessment and goal definition.
Resource allocation and staffing considerations.
Technology and tool selection for operations management.
Workflow design and process mapping.
Communication and collaboration strategy development.
Risk assessment and mitigation planning.
Training and onboarding programs for staff.
Budgeting and cost analysis for implementation.
Timeline development and milestone tracking.
Continuous improvement planning for service optimization.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
This service can assist with:

Functional testing to ensure service reliability and functionality.
Performance testing to assess service response times and scalability.
Load testing to simulate high traffic scenarios and capacity handling.
Stress testing to evaluate service resilience under extreme conditions.
Security testing to identify vulnerabilities and ensure data protection.
Compatibility testing across various cloud platforms and environments.
User acceptance testing to validate service usability and satisfaction.
Regression testing to ensure service integrity post-migration.
Accessibility testing to ensure inclusivity and compliance.
Continuous monitoring and optimization for ongoing service performance improvement.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Resource Availability: Adequate expertise for migration and testing.
Budget Constraints: Allocation for migration costs, testing tools, and resources.
Time Constraints: Aligning migration timelines with business objectives and schedules.
Security and Compliance: Ensuring data protection and regulatory compliance during migration.
Compatibility Issues: Addressing compatibility challenges with existing systems and tools.
Potential Downtime: Minimizing disruptions to operations during migration.
Scalability: Ensuring cloud solutions can accommodate future growth and demand.
Training Needs: Providing training for staff to adapt to new cloud environments.
Stakeholder Communication: Effective communication channels for updates and escalations.
Continuous Improvement: Strategies for ongoing optimization and adaptation to cloud environments.

User support

Email or online ticketing support
Email or online ticketing
Support response times
24/7
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
24/7

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

Covid-19 recovery

Providing cost effective services that help reduce operating costs and improve quality is one of the key aspects to helping the UK economy recover

Pricing

Price
£350 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.