ONE PLANET DIGITAL LIMITED

Consultancy, Training and Support

OnePlanet's Systems-Mapping support enables local government and public sector organisations to deliver joined-up outcomes around health, climate, nature recovery and more by mapping and aligning strategies around co-benefits. The platform takes a collaborative, systems approach to solving issues and delivering effective action with increase speed and support.

Features

• Training in the use of digital tools
• Capacity building - training in; climate science, health, nature recovery
• Facilitation of strategy setting
• Guidance in monitoring and reporting
• Support in implementing your climate, health and nature recovery strategy
• Quantification of beneficial impact of climate action on co-benefits
• Alignment of climate strategy with national policy and targets
• Communication and engagement strategy for internal and external stakeholders
• Track and communicate progress on climate and other strategies
• Community of Practice: leadership cohort of local councils

Benefits

• Reduce reporting times and improve reporting quality
• Reduce risk through templates and capacity building
• Aligns strategies through co-benefits co-ordinating activity
• Enhance impact by simultaneously tracking progress of multiple strategies
• Recognise co-benefits to build the business case for climate action
• Engage key stakeholders, enabling them to deliver climate action
• Collaborate with peers and share best practices
• Build capacity in climate action throughout the organisation
• Learn from other Public Sector Leaders for faster progress
• Create a robust climate strategy aligned with national funding priorities

£5,000 an instance

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at customersuccess@oneplanet.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

187908891113402

Contact

Ben Gill
07598389435
customersuccess@oneplanet.com

Planning

• Planning service: Yes
• How the planning service works: We support buyers in the use and deployment of tools for climate, health and nature recovery action.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • All Excel based tools
  • OnePlanet

Training

• Training service provided: Yes
• How the training service works: Training covers:; - In-depth training in the use of the OnePlanet platform for individuals who will be managing strategies on the platform; - High-level training for those that input information in to the platform for management purposes.; - Light training for those interfacing with OnePlanet, including internal staff and external stakeholders.; ; The training can be remote or in-person, depending on location.
• Training is tied to specific services: Yes
• Services the training service works with:
  • OnePlanet digital platform
  • Others on request

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: OnePlanet can support Local Governments to upload various strategic documents onto the OnePlanet digital platform and use this process to align key strategic goals and metrics. ; OnePlanet will support the buyer in integrating the use of the digital platform with existing management tools and processes.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: OnePlanet digital platform

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: OnePlanet provides four levels of training and staff support, which can be purchased where further support than that included in the software package is required. It is the client’s decision to decide how they use their consultancy, training and support hours from their package, our services include. The service levels range from 8 to 50 hours of support that can be used for:; Basic training and resources,; Consultancy and technical support,; Strategy upload and alignment,; Workshops, ; Template creation.

Service scope

• Service constraints: In general support and training is only provided remotely. In-situ training can be arranged in certain locations.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We aim to replay with 24 hours during standard working hours.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our web chat service provider, Hubspot, have undertaken extensive research and testing of the accessibility of their service. More information is available on their website.
• Support levels: OnePlanet provides four levels of training and staff support with technical account manager. ; The packages are:; 8 Hours support - £800; 14 hours - £1400; 32 hours - £3200; 50 hours - £5000; It is the client’s decision to decide how they use their consultancy, training and support hours from their package: ; Basic training and resources in the use of OnePlanet,; Consultancy and technical support in using OnePlanet to rationalise workstreams and implement projects,; Strategy upload and alignment between strategies,; Workshops to define Shared Outcomes, ; Template creation for implementing actions.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  OnePlanet’s mission is to provide software to enable citizens, companies, and governments to collaborate to tackle climate change, build resilient communities and regenerate the living systems of planet Earth. Therefore, those who use our software will be influenced by us to also work towards these objectives. OnePlanet provides support to help local governments develop, implement and manage their climate and environmental strategies through training and guiding them through the use of our software. Our best practice templates support Local Governments to work towards net zero greenhouse gas emissions in a number of ways. It will allow users to align their climate strategy with other strategies within the local government and identify the co-benefits of environmental action to encourage collaboration across all departments to devise and deliver all the actions needed to fight climate change. The software also enables external stakeholders to create a plan and connect it to the climate strategy which means that suppliers, local businesses and even people in the community can all support environmental protection and improvement. OnePlanet follows the 10 One Planet Living principles, a sustainability framework that helps people live happily within the Earth’s resources. We educate our staff, supply chain and customers on the severity of climate change and influence them to adopt the One Planet Living principles into everything they do to influence environmental protection and improvement. OnePlanet’s employees all work from home which means no commuting and therefore reduces greenhouse gas emissions. It also means we do not require an office space and that the energy that would be needed to run the space is mitigated. If employees are required to travel for work, they are encouraged to make short distances on foot or cycle and longer distances by public transport.

  Covid-19 recovery

  The UK government’s Build Back Better initiative is aiming for the nation to recover from the economic damage of Covid-19 whilst achieving a net zero carbon future. The OnePlanet Net Zero Solution can support local governments, businesses and organisations to achieve this by enabling users to create and manage their project plans in a way that will deliver net zero targets and also achieve other co-benefits such as health, job creation and inclusions which contribute to a resilient society.

  Tackling economic inequality

  OnePlanet works toward promoting entrepreneurship, growth and business creation by being open to collaborating with other organisations to create innovative services and help each other grow. OnePlanet works towards improving inequalities in employment by offering opportunities for work experience and internships to anyone with an interest in sustainability to help them develop their skills to progress in the industry. - Young Leaders Campaign - Community Partnership Programme

  Equal opportunity

  OnePlanet has over 30 years of experience in sustainability and we are always open to give work experience and internship opportunities to anyone with an interest in the industry to develop their skills and progress. One of our employees first started out doing work experience with OnePlanet. They had a strong interest in sustainability but not necessarily the skills and experience needed to break into the industry. After completing their internship with OnePlanet, they were offered a permanent role on the team where they continue to develop their skills. OnePlanet is a small company and has a flat organisational structure to have as little hierarchy possible which leads to better communication between roles, better team spirit, increased collaboration and the ability for employees to work more autonomously. The flat organisational structure is also reflected in the pay structure of the company. OnePlanet employees are based all over the world, therefore, the company offers flexible working hours to all its employees because of the different time zones.

  Wellbeing

  OnePlanet follows the One Planet Living framework which includes the principle Health and Happiness and therefore understands issues relating to health and wellbeing. Our employees have scheduled into their calendars a walk every Wednesday to encourage them to get outside and moving to contribute to better physical and mental health. We educate our staff, supply chain and customers on the One Planet Living framework and therefore how they can incorporate measures that support health and wellbeing into their work and everyday lives.

Pricing

• Price: £5,000 an instance
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at customersuccess@oneplanet.com. Tell them what format you need. It will help if you say what assistive technology you use.