BROADBEAN TECHNOLOGY LIMITED

Programmatic Job Advertising

Our Programmatic Job Advertising solution uses artificial intelligence to buy advertising in real-time, instead of going through human negotiations and pre-set prices. Our solution posts jobs on the right sites, at the right time, for the right price. Our platform leverages historical data points and takes real-time data into account.

Features

• Set rules and budget for your job advertising campaigns
• AB Test the best job advertising copy
• Manage job sites on a pay for performance model
• Instantly set up tracking with your ATS
• Compile the data in clearly formatted reports
• Receive and manage applicants within our solution

Benefits

• Automate your advertising and media buying process
• Optimise campaign performance to meet your hiring goals
• Get insight into the real ROI of each channel
• Free your budget from long term contracts
• Increase candidate volume without increasing your media budget

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at krudge@veritone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

188502991834089

Contact

Kevin Rudge
(0)207 855 4105
krudge@veritone.com

About your service

• Service categories:

  Applications

  Customer relationship management

  Advertising

  • Advertising Placement
  • Advertising Measurement
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Broadbean products and services can be used within with a wide range of CRM and ATS products, integrating seamlessly with your existing tools. Our other services, programmatic job advertising and candidate search and management modules can also be used as a bundle with job distribution.
• Cloud deployment model: Hybrid cloud
• Service constraints: Occasional planned maintenance or changes which may require downtime are performed outside of normal office hours wherever possible and communicated to clients at least 72 hours in advance, and usually 10 working days in advance.
• System requirements: Modern, standards compliant browser

User support

• Email or online ticketing support: Yes
• Support response times: We provide e-mail/ticketed support Monday to Thursday from 08:00 till 18:00 and on Friday from 08:00 till 17:00 The tickets are logged in SalesForce when an email is sent to support@broadbean.com (and other support emails) and only accessible as a case for Broadbean staff, not for clients directly.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: We offer three levels of support: ; Standard – chat & email ; Enhanced – chat & email Both of these come at no additional cost beyond a Broadbean contract. ; We also offer Premium Support as a paid add-on, which includes chat, email, and phone support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Our implementation process involves a kick of call, gathering requirements, setting up your account including users, job boards (and setting up an integration with ATS or CRM if included), testing, training and go live support. We are in contact with our clients via calls and organise online training.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Candidate data can be extracted and supplied in a secure CSV file, this traditionally includes all candidate info including accompanying CV where available. There can be costs associated to this depending on the data volume and delivery method.
• End-of-contract process: The client will be contacted regarding renewal of their contract a minimum of 90 days prior to the expiry date to discuss the ongoing relationship. At which point a mutually agreed pricing scheme will be used to be the basis of a renewal agreement on the same terms. - Should the client decide not to renew then access to the account will be locked at midnight on the final day of the contract term. Following this the account will be deleted 14 days later along with any PII in line with the GDPR.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Sent to the client directly

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: We do not offer a native app or a modified mobile only interface but the application interface is fully accessible from mobile phone browsers.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: APIs available allowing partners to build custom integrations for job posting, advert management, applicant management custom, and certain account configurations. Broadbean customers will not usually need to work with these APIs directly but more information is available upon request.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: The Broadbean system is highly configurable to suit client's specific workflows and requirements. Most of this configuration will be completed for you by your assigned Broadbean account delivery representative. Other configuration such as your user management and Job Board subscriptions can be managed by a client administrator account.

Scaling

• Independence of resources: Broadbean applications are all designed to run as multi-tenant web applications, on redundantly provisioned application web servers behind load balancers. Load and capacity is continually monitored and new web server instances can be brought online within minutes to increase capacity or replace failed hardware without impacting service availability.

Analytics

• Service usage metrics: Yes
• Metrics types: Service usage and channel effectiveness reports can be accessed on demand within client accounts.
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Data can be exported into integrated ATS/CRM systems via API, or in bulk upon request to Broadbean support, subject to standard terms and conditions.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We expect to the service uptime to be a minimum 99.5% outside of scheduled maintenance windows.
• Approach to resilience: Broadbean applications are designed to run on redundantly provisioned application web servers behind load balancers. New web server instances can be brought online within minutes to increase capacity or replace failed hardware without impacting service availability. Databases replicate in real time to slave devices and in the event of hardware failure could also be switched over within minutes. Critical files are stored in highly durable cloud document stores. Further information available upon request.
• Outage reporting: Yes, we provide a public status dashboard.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is role-based to suitable authenticated users. Access for internal users to management interfaces is via company SSO.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Soc 2 type 2
• Information security policies and processes: Broadbean have a full set of information security policies which are communicated regularly to all staff. Processes and guidelines are developed in alignment with company policies and governed by responsible teams.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes are subject to a standard change management process which involves change definition, prioritisation, technical design, capture and tracking of change items within a ticketing system, automated tests, peer reviews of technical changes including security review and manual acceptance testing to ensure conformance with requirements. Technical staff receive annual training in secure practices including OWASP top 10, and apply this in development and change review phases.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We monitor a number of vulnerability news sources, and relevant vulnerability patches are applied according to risk. SLA for applying critical and high risk security patches is 30 days.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: In addition to our own system resource use monitoring, Broadbean have third party threat management tooling in place to monitor and alert to suspicious activity. Should a potential or suspected compromise be detected, we would work immediately to contain to the incident and minimise potential impact.
• Incident management type: Supplier-defined controls
• Incident management approach: Broadbean have defined internal processes for managing incidents which covers, as necessary, incident definitions and response team, discovery and initial investigation, escalation, classification, notification, documentation, containment and recovery, and testing. Clients have access to support teams who would be able to respond appropriately to reported incidents, and Broadbean would notify impacted clients of incidents as required.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Prescient Security
• ISO/IEC 27001 accreditation date: Wednesday 19 November 2025
• What the ISO/IEC 27001 doesn’t cover: The scope of the ISO/IEC 27001:2022 certification is limited to information security management systems (ISMS) that support Veritone, Inc.’s artificial intelligence and machine learning solutions, including enterprise AI platforms, cloud-based recruitment services (Broadbean), and programmatic job advertising (PandoLogic).These services are hosted on AWS and Azure. The scope of the ISMS covers the following departments: Information Security, IT Operations, Compliance, Product Development, and Customer Success. ; No activity of the organization within the scope of certification is undertaken at a defined physical location – all in-scope activities of the organization are conducted remotely.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: Yes
• Any other security certifications: SOC 2 Type 2

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at krudge@veritone.com. Tell them what format you need. It will help if you say what assistive technology you use.