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  1. Digital Marketplace
  2. Lot 3: Cloud support
  3. Design, Plan, Build, Migrate
PCS BUSINESS SYSTEMS

Design, Plan, Build, Migrate

Our Design, Plan, Build, Migrate service allows you to move from one platform to another. Professionally managed & delivered in budget by our expertly skilled and experienced team, complete with a detailed handover and documentation

Features

  • Qualified experienced consultants / systems architects
  • Design secure and resilient IT infrastructures
  • Services / systems can be easily developed and enhanced
  • Comprehensive planning to ensure compliance to your IT policies
  • We are an ISO27001 & Cyber Essentials Certified Organisation
  • Managed architecture service to support migration to Cloud
  • Can be merged with our other GCloud Services if required
  • Proof of concept and demo services available
  • Post "Go Live" support available
  • Services can be phased over time

Benefits

  • Migrations to time and budget
  • ISO 9001, ISO14001, ISO27001, Cyber Essentials & CHAS Certified Partner
  • Expert advice to assist your Cloud Adoption & Development Strategy

Pricing

£850 to £2,850 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at reuben.leach@pcs-systems.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

1 8 9 6 8 8 4 6 0 7 5 9 9 0 8

Contact

PCS BUSINESS SYSTEMS Reuben Leach
Telephone: 0845 373 5006
Email: reuben.leach@pcs-systems.com

Planning

Planning service
Yes
How the planning service works
This service is designed to allow organisations to use the expertise of PCS Business Systems to Design, Plan, Build & Migrate to or from Cloud based services.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide an optional shadowing service when carrying out the initial work and also a documented handover process.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
By liaising with PCS Business Systems and our solutions consultants and architects we can assist your organisation with it's Cloud strategy. As the service suggests, we are able to "do all the work for you" and design, plan, build and subsequently migrate your business to the Cloud.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
On all of our services we ensure that proof of concept is carried out in full and that testing has been performed.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
This service can be used in conjunction with our Helpdesk / Servicedesk options - available via GCloud in order to provide ongoing support. Speak to PCS about how we can support your Cloud based environment moving forwards. Any service requirement can be transacted via GCloud.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Average call closure time (to total resolution of ticket) is 45 minutes,
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Options for...
2 Hour SLA
4 Hour SLA
8 Hour SLA
Cost is determined & based on SLA required. This service does not offer ongoing telephone, remote or on site support. Other GCloud services are available from PCS which will provide these services if required.

All customers receive a technical account manager and cloud support resource.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Alcumus (ISOQAR)
ISO/IEC 27001 accreditation date
July 2015 - External audit carried out yearly since by Alcumus (ISOQAR) Certificate Number 13441
What the ISO/IEC 27001 doesn’t cover
Everything is covered as per our statement of applicability which is available on request.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Sysnet Global Solutions
PCI DSS accreditation date
28th January 2015
What the PCI DSS doesn’t cover
Level 4 cover
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

We hold ISO14001:2015 which is the international standard for Environmental Management.
Covid-19 recovery

Covid-19 recovery

As per our Covid 19 policy which is available upon request.
Tackling economic inequality

Tackling economic inequality

All staff are paid the living wage.
Equal opportunity

Equal opportunity

We are an equal opportunities employer. A copy of our policy is available upon request.
Wellbeing

Wellbeing

We have a wellbeing policy which is available upon request.

Pricing

Price
£850 to £2,850 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at reuben.leach@pcs-systems.com. Tell them what format you need. It will help if you say what assistive technology you use.