SOMERFORD ASSOCIATES LIMITED

SecurityScorecard - Cybersecurity Risk Ratings Platform

SecurityScorecard is a comprehensive cyber security risk ratings platform that continuously monitors the cyber security health of organisations to inform cyber security risk management.

SecurityScorecard identifies public facing vulnerabilities that create a security risk. Use cases include self monitoring, peer bench-marking, third party risk management and cyber insurance.

Features

• Instantly identifies vulnerabilities, active exploits and advanced threats
• Protects your business and strengthens your security posture
• Gives insight into what a hacker sees
• View the security posture of your vendors and partners
• Provides and maintains compliance with regulations and standards
• Insight into Cyberhealth of potential mergers or acquisitions
• Streamline cybersecurity compliance and due diligence using Atlas
• Machine learning enables validation of vendor responses in near real-time
• Peer Benchmarking
• Available on AWS Marketplace

Benefits

• Simple and easy to use interface
• Monitor all your partners and/or vendors from a single platform
• Aids collaboration with vendors to improve their security posture
• Streamline and improve your vendor risk management programme
• Largest database of scored companies provides detailed risk analytics
• Passive, non intrusive and continuous security assessment
• Reduce cyber insurance premiums

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@somerfordassociates.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

190105682643049

Contact

Penny Harrison
07897075103
info@somerfordassociates.com

About your service

• Service categories:

  Applications

  Supply chain management

  • Supply chain planning
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: SecurityScorecard have developed a Splunk App which will allow you to extend your existing Splunk service.
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements: None, solution is cloud hosted by SecurityScorecard

User support

• Email or online ticketing support: Yes
• Support response times: Mon-Fri 9am-5:30pm excl bank holidays customers receive an initial response within one business hour
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide support from priority 1 to priority 4 cases on any existing configuration or part of the platform that is in total or partial failure as well as not working as expected. We also provide configuration guidance and recommendations for use cases. Each customer receives their own Account Manager who works closely with Support and ensures that cases can be followed up. Somerfords Support desk is available as a value added service in addition to the maintenance and support purchased alongside the license.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: You can request a free assessment of your own company.; Once you have purchased relevant licences SecurityScorecard can be accessed via the browser by logging on with your personal credentials. Online Training can be provided.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: No proprietary information is stored. Users can extract Summary, Issues and Detailed reports on the companies they are monitoring
• End-of-contract process: At the end of the contract access to the platform will cease.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Via support portal https://support.securityscorecard.com/hc/en-us

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
  • Other
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: SecurityScorecard collect terabytes of data on 1m+ of entities worldwide. Their forward-based threat intelligence capabilities are powered by a proprietary sensor network that spans the globe.; ; Their data science and machine learning capabilities transform that telemetry into intelligence that can be used to identify risks and prevent exploits. Through API Connectors, they make this data consumable by technology companies, insurers, rating agencies, security teams, and more.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: SecurityScorecard are continually monitoring and enhancing their platform to provide the highest levels of service to their customers

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: SecurityScorecard

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Data can be exported as .csv or .pdf
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Service Provider’s goal is to achieve 99.9% Availability of the Services for its customers. If uptime for the Services is less than 98.0% for a given month of the Term, then Service Provider shall issue Customer a service credit (“Service Credit”) in accordance with the schedule below, with the credit being calculated based on the fees for month of the affected Services. “Availability” is defined as the 24/7 access to the web interface to the SecurityScorecard SaaS platform being accessible and users can log-in to the system. Availability excludes issues due to internet and/or connectivity.
• Approach to resilience: Resilience has been built into the design of SecurityScorecard's cloud based offering with failover and dynamic resource allocation available and utilised
• Outage reporting: SecurityScorecard may perform any standard maintenance, upgrades, replacement of hardware or software or any other like activity that may result in unavailability (collectively, “Scheduled Maintenance”). SecurityScorecard shall notify Customer in advance of any anticipated Scheduled Maintenance, and provide the date, time and expected duration. Such notice will be provided by email or web notification. Scheduled Maintenance shall not be included in the Uptime Commitment calculation.; SecurityScorecard may also perform any maintenance reasonably necessary to fix critical Service functionality, security or other vulnerabilities or material defects that may substantially impair the usability or performance of the Services, to the extent such maintenance cannot reasonable be performed during the Scheduled Maintenance window (“Emergency Maintenance”). SecurityScorecard shall notify Customer at least 24 hours’ notice (or at least as much notice as is reasonably possible, where 24 hours is not commercially reasonable) of any Emergency Maintenance, including its date, time and expected duration. Such notice will be provided by email or web notification.

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: SAML
• Access restrictions in management interfaces and support channels: Users are assigned access levels within SecurityScorecard. A user can either be Read Only, User or Admin
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
• Description of management access authentication: SAML

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: SOC2. type 2
• Information security policies and processes: Cyber essentials; Cyber essentials plus; C2M2; BSIMM; A chief information security and data privacy officer
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: SecurityScorecard adhere to industry good practise in terms of configuration and change management processes.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: SecurityScorecard not only provide security posture monitoring of thousands of companies worldwide but also use their own technology to monitor their own security posture.; Regular internal vulnerability scanning is run and endpoint protection deployed
• Protective monitoring type: Undisclosed
• Protective monitoring approach: An automated or manually reported alert is sent. Once the incident has been acknowledged the first responder is responsible to triage the issue.; For product related issues, there is a reference chart of team owners.; For infrastructure related issues the incident will be escalated to either Infrastructure Services Team or the Site Reliability Engineering Team; For security related incidents a conference bridge is opened and all members of the SecOps team attend.; The IRT engineer continues to provide the high level updates to stakeholders.; Once the incident is closed, the various parties work together to author the post mortem document.
• Incident management type: Undisclosed
• Incident management approach: Industry standard incident management processes are in place
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Instant SecurityScorecard provides a free limited summary view into the security posture of your organisation that can be accessed every 30 days.
• Link to free trial: https://instant.securityscorecard.com/?custom_source=ssc_fp_free_score_button

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1%
• Between £500,001 and £1,000,000: 1%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 1%
• Over £5,000,001: 1%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: SGS
• ISO 9001 accreditation date: Tuesday 15 March 2022
• What the ISO 9001 doesn’t cover: As our staff are a fully remote workforce the company physical office location is not covered. Clause 7.1.5 (calibration) is not in the scope. ISO 9001 does not cover financial processes.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: F416f438-c625-443c-8b8d-a1b8f3b804e3
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 8d0e7cb8-30a3-4374-b713-d15f8d7f0c7d
• Other security certifications: Yes
• Any other security certifications: IASME Cyber Assurance Level 1 Certificate

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Plans for positive actions with community groups.

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@somerfordassociates.com. Tell them what format you need. It will help if you say what assistive technology you use.