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345 AIR - Azure Integration Ready

345 AIR is a cost-effective, rapid-deployment SaaS solution for Azure Integration Services, offering secure landing zones, DevOps pipelines, governance tools, disaster recovery, SDK and additional connectors. It can be deployed within 4 weeks at a fraction of traditional costs, aiming to accelerate value in integration and enhance operational efficiency.

Features

  • APIs
  • Workflow / Orchestration
  • Messages
  • Event handling
  • Custom code
  • Streaming data
  • Logging and diagnostics
  • Operational dashboards
  • Monitoring and alerting
  • Configuration management

Benefits

  • 100% cloud native
  • Evergreen platform
  • Security
  • Speed to Deploy
  • Supportable
  • Faster project delivery
  • Future roadmap

Pricing

£10,000 to £20,000 a unit a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew@345.technology. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 9 2 6 8 9 2 0 8 4 2 7 9 4 6

Contact

345 Andrew Rivers
Telephone: 01962 657696
Email: andrew@345.technology

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Microsoft Azure and Azure Integration Services
Cloud deployment model
  • Public cloud
  • Hybrid cloud
Service constraints
345 Technology are experts in Azure Integration Services and would prefer to offer a short, configuration window to double check how 345 AIR can fit into your current Azure estate and understand which version you may need. There are 3 Different Versions: Standard Edition, optimised for cost, running in a single region. Premium Edition: installs with isolated networks already configured. These can be connected to your internal corporate network so that you have a 100% isolated solution. Enterprise Edition: when availability is highest priority, this will run active in 2 or more Azure regions.
System requirements
Microsoft Azure Account

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our standard response time is 4 hours, Monday to Friday (09:00 to 17:00). On request we we can offer alternative support packages.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
No
Support levels
We can tailor the support levels to your needs. Further details available on request.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We offer a guided installation process that includes preparation of your landing zone, security review and technical documentation. This typically covers a 2-4 week timescale. We provide a full handover of the platform to your technical staff.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
This is not applicable. 345 AIR is a technical integration platform and does not hold your data, it facilitates connectivity between your systems and allows you to automate processes, synchronise information and connect to external parties.
End-of-contract process
The price of the contract is the licence fee for running the base service, plus support for the platform.

Additional costs are for:
- Training
- Guided deployment
- Building integrations that run on the platform

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
There are 3 Different Platform Variants: Standard Edition - optimised for cost, running in a single Azure region. Premium Edition - installs with isolated networks already configured. These can be connected to your internal corporate network so that you have a 100% isolated solution where no traffic is exposed to the Internet.
Enterprise Edition - When availability is most important to you, we have an edition of 345 AIR that will run active-active in 2 or more Azure regions.

Scaling

Independence of resources
We implement separate cloud infrastructure for each deployment, thus ensuring that you are not affected by any other users. Your workload is fully isolated.

Analytics

Service usage metrics
Yes
Metrics types
We provide dashboards in the Azure Portal that include the following:

- API calls
- Logic App executions
- Azure Function executions
- Error rates
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
This is not applicable - this is an integration platform and not a line of business system that holds your data.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
The service is hosted in Azure, therefore the availability of the service meets the same level as Azure, which is 99.5%. Higher service levels can be accommodated an an additional cost by deploying the service to multiple cloud regions.
Approach to resilience
Typically we deploy into the Azure UK South region, which has multiple availability zones (datacenters) and hence zone redundancy.

At an additional cost we can deploy across multiple Azure regions to ensure geo-redundancy, should this be a requirement.
Outage reporting
You can check for service outages via a dashboard, alternatively, email alerts can also be configured.

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Full role-based access controls (RBAC).
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation
ISO/IEC 27001 accreditation date
14/10/2023
What the ISO/IEC 27001 doesn’t cover
Nothing. This covers the whole organisation.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We have an information security management system (ISMS) that includes a regular information security review cycle, reporting of risks and issues, annual auditing and all other processes needed in order to comply with ISO27001.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Features and changes are logged in our DevOps system and subject to testing and release approval. All changes are logged and audited.

As part of the review and testing process, information security impact is regularly checked.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Threats are assessed through information security audit.
These are then logged as work items in our project management backlogs and prioritised according to severity.
Information security threats are identified by:
- Penetration testing
- Static analysis tools
- Operational security monitoring tools
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We use a suite of tools within the cloud platform to monitor potential issues. These are then raised as alerts, which then are actioned.

Response time to security incidents is treated as Priority 1 incidents, which goes to the top of the queue for the support team to address.
Incident management type
Supplier-defined controls
Incident management approach
As part of our ISMS we have a process for raising and managing incidents.
This uses out ticketing system, which users can raise through our portal, or we can set up security monitoring to automatically raise tickets.
Incident reporting forms part of our monthly reporting cycle for all customers taking infrastructure managed services.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

We encourage applications from diverse applicants and have high proportions of female staff and staff from non-UK and minority backgrounds.

Pricing

Price
£10,000 to £20,000 a unit a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew@345.technology. Tell them what format you need. It will help if you say what assistive technology you use.