FORFRONT LIMITED

e-shot™ for internal communications

e-shot™ is the digital communication platform trusted by the public sector to send highly effective email campaigns.

Whether it is a national campaign to raise awareness or a highly targeted one to drive behaviour change, e-shot gives you a simple solution for sending multi-channel, accessible messaging to your audience

Features

• Email campaigns and newsletters
• Microsoft Teams campaigns
• WhatsApp campaigns
• Design tools for emails, forms and landing pages
• Entra and HR system integrations
• Staff engagement tracking
• Analytics, dashboards and custom reporting
• Enhanced security – SSO, MFA and passkeys
• UK-based infrastructure, data storage and operations
• Official identity support (gov.uk / nhs.uk / police.uk)

Benefits

• A complete solution for internal communications
• Use email, SMS, MS Teams and landing pages in campaigns
• Easily create responsive and accessible content
• Improve employee awareness and engagement
• Automate HR notifications and staff-centric messages
• Personalise messages using dynamic content
• Segment for departments, locations and roles automatically
• Track sentiment and form submissions
• Free training and proactive support
• Data sovereignty in the UK

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@forfront.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

194004186851571

Contact

Daniel Hare
020 3320 8777
admin@forfront.com

About your service

• Service categories:

  Applications

  Content workflow and management

  Content services

  • Content Sharing and Collaboration Applications

  Persuasive content management

  • Content Marketing Applications

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: We always proactively inform our customers of any scheduled maintenance or if there is an issue affecting the services both by e-mail and on the e-shot™ dashboard. In the case of peak time traffic overload, we apply contingency in the form of intelligent delivery procedures in order to protect the reputation of our customers’ domains and IPs.
• System requirements: Requires a browser with internet access

User support

• Email or online ticketing support: Yes
• Support response times: Our Customer Success team will respond promptly during standard support hours. Monday - Friday, 8:30am - 6pm.; ; Our median first response time in 2025 was under 2 minutes. Median time to resolve in 2025 was 2 hours 55 minutes.; ; Overall customer satisfaction (CSAT) score for 2025 was 97.8%.; ; 24/7 support is available for critical issues. ; ; Our team also proactively monitor our systems 24/7.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Our web-chat technology is provided by a third party who undertake testing and review, more information is available https://www.intercom.com/blog/messenger-accessibility/.
• Onsite support: Yes, at extra cost
• Support levels: Support is included as part of your software subscription. Our Customer Success team provide remote support for a full range of issues including technical support, training, best-practice advice, account management and administration.; ; On demand support materials are also provided in the form of videos, interactive guides, written guides and help documentation.; ; We also provide proactive support to ensure customers can derive maximum benefit from using our solutions.; ; Priority is given to issues that prevent a customer from using the software to complete a time sensitive task as per our published SLAs. Should a support requirement be deemed as consultancy, then additional charges may apply.; ; Our Customer Success team are supported by our technical teams including Infrastructure, Deliverability and Development. Technical Account Management is provided by the Customer Success team and Cloud Support is provided by our Infrastructure team who continually monitor our solutions and solve issues proactively.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: We offer a fully managed onboarding service. Our G-Cloud pricing document sets out various onboarding options that represent a typical deployment for different use cases and different types of public sector organisation.; ; Our onboarding team will provide project management, consultancy, training and design work to get things set up to your specific requirements. Simple projects can be delivered in days. Projects for larger organisations typically last between 6-8 weeks depending on the requirements in areas such as integration and migration from another solution.; ; New user training is included as standard at any time and our team can also provide bespoke training remotely or in person.; ; For all G-Cloud customers we provide a dedicated testing account, support for official domains and proactive DNS monitoring.; ; Platform migration service from GovDelivery, Mailchimp and others is also available.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: The platform caters for bulk data export via UI or API with relevant permissions.
• End-of-contract process: The contract will end at the point the subscription expires, unless a renewal is agreed. The subscription includes the purchased software, hosting arrangements, all product updates, support and training.; ; All data, reports and templates are available for extraction up until the date of contract termination without charge. Once this date has passed, the account is closed and archived. After this period the account will be deleted from the system and only an archived backup copy will be kept for the period required by data protection guidelines.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Email and campaign authoring is only available on desktop service. Mobile service is restricted to reporting and analytics.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: E-shot™ has a REST API that is accessible over HTTPS.; ; API access is granted by an API key that can be restricted to specific accounts and IP addresses where necessary. API key requests must be submitted by an authorised administrator via our support system. The appropriate login credentials are then supplied to the client who will use these credentials in all API requests made to e-shot™. ; ; The REST API has full read and write capabilities over the main entities including contacts, campaigns, sources, groups and website activity.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: E-shot™ can be customised extensively to accommodate different needs with control over user management, branding, templates and sending identities.; ; e-shot™ can also be set up into multiple accounts so that different organisational units can have their own customisations.; ; Each e-shot™ account can be white-labelled by a customer to have their own logo that appears on the UI and reports sent by the system.; ; Individual users can customise reporting and analytics and certain elements of the UI.; Users can also customise interface based on their accessibility needs/requirements.; ; From an API perspective, customisation is extremely versatile with e-shot™ functions built into third party systems on a bespoke basis where needed.

Scaling

• Independence of resources: The e-shot platform is housed on its own infrastructure in secure UK-based data centres with scalable architecture and a significant headroom.; ; Each client has their data stored in a separate database dedicated to the client.

Analytics

• Service usage metrics: Yes
• Metrics types: All interactions with a campaign sent by e-shot are tracked and reported in real time. Data is recorded against the sent Campaign and an individual Activity Log of each contact.; ; Graphical presentation of opens, clicks, forwards, unsubscribes and bounces of every email campaign you send. Build and save custom reports that can be configured with all the power of a database query from within our user interface.; ; Saved custom reports can then be run with a single click and shared throughout your organisation.; ; All service usage metrics are also available via API integration.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Via user interface
• Data export formats:
  • CSV
  • Other
• Other data export formats: Via API or integration
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel
  • Via API or integration

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The platform is designed and operated to deliver 99.9% service availability, measured on a monthly basis.; ; Forfront uses blue/green deployment architecture to support zero-downtime software releases and maintenance. This allows new versions to be deployed and validated in parallel before traffic is switched, ensuring continuity of service for users and minimising operational risk.; ; Planned maintenance and software updates are therefore performed without service interruption wherever possible. Where advance notice is required, customers are informed via email and in-platform notifications.; ; In the event of an unplanned service disruption:; ; Customers are immediately notified via email and platform notifications; ; High and Critical priority incidents receive regular status updates until resolution; ; Incident response and resolution are managed in line with the published Service Level Agreement (SLA); ; Availability commitments, incident priorities, response times, and any applicable service credits or remedies for failure to meet guaranteed availability levels are defined in the SLA.; ; All SLA response and resolution timeframes are based on working hours (09:00–18:00, Monday to Friday, excluding UK Public Holidays) unless otherwise stated.
• Approach to resilience: The service is designed using a layered resilience model that protects availability, integrity, and continuity of service.; ; The platform is hosted within DR's (LGW14) datacentre, which provides a highly resilient physical environment including 24/7 security, controlled access, redundant power feeds, UPS, on-site generators, resilient cooling, fire detection and suppression, and independently audited operational controls. The data centre is certified to recognised industry standards, including ISO 27001 and SSAE-18 / ISAE 3402, ensuring robust physical and environmental resilience.; ; At the platform level, resilience is achieved through redundant infrastructure, continuous monitoring, and automated alerting. The service uses blue/green deployment architecture, allowing software releases and maintenance to be carried out with zero downtime, reducing operational risk and preventing single points of failure during change.; ; Data is protected through regular, automated, and encrypted backups, with restore processes tested to ensure recoverability. Network resilience is provided through enterprise-grade firewalls, DDoS protection, and secure, segmented network architecture.; ; Operational resilience is supported by formal incident management, change control, and business continuity processes, all governed under an ISO 27001-certified Information Security Management System (ISMS). These controls ensure the service can continue to operate during component failure, security incidents, or planned change while maintaining service availability and data protection.
• Outage reporting: Service availability is continuously monitored 24/7/365 using automated monitoring and alerting systems. Any detected outage or service degradation immediately generates alerts to the Operations team, who triage and, where required, escalate incidents in line with defined incident management procedures.; ; Outage information is communicated through the following channels:; ; Public status dashboard; Service availability and incident status are published on a public status page:; https://www.e-shot.net/service-status; ; Email alerts; Email notifications are sent to authorised customer administrators when incidents affect service availability or performance.; ; In-platform notifications; Affected customers are notified directly within the platform to ensure timely awareness.; ; For serious, unexpected, or prolonged outages, regular updates are provided to authorised administrators until the issue is resolved.; ; Following resolution, details of the cause, impact, and mitigation actions are available to customers on request.; ; Outage reporting is delivered via the public status page, email, and in-platform notifications to ensure clear and accurate communication.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Username and password.; ; Restriction based on IP can be implemented upon request.; ; e-shot includes the ability to be authenticated using MFA and enforce this on all users of an account, as well as the ability to login using your Microsoft account details.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: The management of the e-shot™ platform can only be performed from a separate Office network which is linked via dedicated/permanent IPSec Site to Site VPN Tunnel. This VPN Tunnel is protected by AES256 encryption and SHA256 authentication with pre-shared key. Access via this Site-to-Site VPN is further restricted at user level to only authorised personnel by 3rd party software with encrypted username password.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: The service operates under a formal Information Security Management System (ISMS) that is ISO/IEC 27001 certified and Cyber Essentials Plus compliant. Information security policies cover access control, encryption, incident management, secure development, change management, business continuity, and supplier management.; ; Security governance is led by senior management, with defined responsibility for information security assigned to designated roles. Operational security is managed by the Operations and Technical teams, with escalation paths in place for incidents, risks, and policy breaches.; ; Secure development and operational processes are enforced through DevOps and DevSecOps practices. All application development follows recognised security best practice, including OWASP guidelines for web application security. Code changes are subject to peer review, automated testing, and security checks.; ; Only tested and approved code is promoted through controlled environments (Development → UAT → Production) using an automated deployment pipeline. It is not possible for code to be deployed directly to Production without passing through these stages and receiving appropriate approval.; ; Compliance with information security policies is maintained through technical controls, staff training and awareness, regular access reviews, and internal audits. All information security policies and supporting procedures are reviewed at least annually, or sooner if required by changes in risk, technology, or regulation.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes follow a controlled, auditable change management process aligned to our ISO 27001 policies. Changes are defined using a UAC-driven specification, including delivery estimates and assessment against client requirements and security standards such as OWASP.; ; Change components are recorded as tasks in our issue tracking system and assigned to a controlled SPRINT, ensuring full lifecycle traceability from design through deployment. All code changes are linked to approved tasks, peer reviewed, and tested in non-production environments.; ; Only the release management team can promote changes to public-facing environments via an automated deployment platform, ensuring security impact is assessed before release.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Potential threats are identified through user reports, automated application infrastructure monitoring, security tooling. User-reported issues are triaged by first-line support, while system-detected issues are handled by the Operations Team. All findings are assessed and prioritised as Critical, High, Medium, or Low based on impact, exploitability, risk to service availability or data.; ; Patches, mitigations are deployed according to severity, with critical vulnerabilities addressed as a priority, followed by high and medium risks through controlled change management. Threat intelligence is sourced from software vendor advisories, OWASP, industry security bulletins, and internal monitoring. Response and resolution targets are governed by the published SLA.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring is implemented through continuous logging, monitoring, and alerting across platform and network environments. Firewall logs, application logs, and security alerts are monitored by the Operations team to identify anomalous behaviour or indicators of compromise.; ; The service uses cloud-based security controls, including Web Application Firewall (WAF) protection aligned to OWASP, and DDoS mitigation, to detect and block malicious activity.; ; When a potential compromise is identified, alerts are triaged immediately and investigated in line with incident management procedures. Critical security incidents are prioritised, with containment and mitigation actions initiated without delay.
• Incident management type: Supplier-defined controls
• Incident management approach: Users may report incidents by phone, email or via chat. Once escalated, we have incident management processes which cover roles and responsibilities for incident handling. Updates will usually be provided to affected customers in real time. Details of cause and mitigation are available on request to authorised administrator contacts.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 16%
• Between £250,000 and £500,000: 16%
• Between £500,001 and £1,000,000: 16%
• Between £1,000,001 and £2,500,000: 16%
• Between £2,500,001 and £5,000,000: 16%
• Over £5,000,001: 16%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: URS (United Registrar of Systems)
• ISO/IEC 27001 accreditation date: Wednesday 30 October 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 9492780a-d198-4583-8993-d3ea100b2be3
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: F1d8cb5c-4d4b-4fba-885b-d2e7f0684d03
• Other security certifications: Yes
• Any other security certifications: NHS DSP Toolkit

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@forfront.com. Tell them what format you need. It will help if you say what assistive technology you use.