TMC3 LIMITED

Wiz

Wiz is a leading cloud security platform, providing unified visibility and risk management across cloud, code, and applications. Leveraging our Security Graph, we empower organisations to prioritise critical risks, accelerate remediation, and ensure continuous compliance to secure dynamic environments and meet stringent regulatory requirements.

Features

• Security Graph: Complete code-to-cloud visibility without agents.
• Agentless Deployment: Rapid, frictionless deployment across multi-cloud.
• Wiz Code: AI-powered code analysis, enhanced findings correlation.
• Wiz Sensor: Runtime threat detection, exploitable vulnerability validation.
• Data Security Posture Management: AI-powered data classification, shadow data detection.
• Unified Policy Framework: Centralised code-to-cloud policy enforcement.
• Attack Surface Management: Comprehensive external exposure visibility, risk assessment.
• Automated Remediation: Integrates with workflows for efficient issue resolution.
• Continuous Compliance: Automates assessment against 100+ security frameworks.
• Wiz SecOps AI Agent: Proactive threat analysis, verdicts, confidence levels.

Benefits

• Unify cloud security visibility across all environments.
• Deploy frictionlessly, without agents, for rapid insights.
• Prioritise critical risks with contextual, actionable intelligence.
• Automate remediation workflows, accelerating issue resolution effectively.
• Achieve continuous compliance against 100+ security frameworks.
• Trace risks from code to cloud, preventing exploitations.
• Reduce external attack surface through comprehensive management.
• Validate exploitable vulnerabilities in runtime, reducing false positives.
• Enhance security operations with AI-powered threat analysis.
• Secure sensitive data effectively with AI-driven classification.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@tmc3.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

194940185733035

Contact

Andrew Pyne
0113 8730449
frameworks@tmc3.co.uk

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Cloud native application protection platform
  • Security analytics
  • Governance, risk and compliance

  Network security

  • Active application security
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No
• System requirements:
  • Internet access to the Wiz portal and its subsidiary services
  • In some scenarios outbound network connectivity to the Wiz backend
  • Wiz IP addresses must access customer cloud APIs.

User support

• Email or online ticketing support: Yes
• Support response times: Wiz Support Overview:; Response times: Urgent - Elite (30 mins), Enterprise (2 hrs), Free (4 hrs). High - Elite (2 hrs), Enterprise (4 hrs), Free (8 hrs). Normal - Elite/Enterprise (8 hrs), Free (1 day). Low - Elite (24 hrs), Enterprise/Free (1 day).; Availability: Elite & Enterprise 24/7. Free 24x5 (Mon-Fri). Priority Level 1: 24/7/365 (All tiers).; Incident Acknowledgement: P1 Critical ≤5 mins, P2 High ≤15 mins, P3 Medium ≤1 hr.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: No
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Wiz targets WCAG AA compliance for its overall platform to support screen readers and other assistive technologies. While continuous improvements are made, specific features, compliance details, or testing results for a dedicated web chat function are not currently documented. Wiz integrates with third-party communication tools, such as Google Chat, to provide automated alerts. Our commitment to WCAG 2.2 AA compliance is highlighted in our blog and is integrated into our design and engineering processes.
• Onsite support: No
• Support levels: We provide a managed Wiz service with SLA aligned to industry norms.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Wiz provides user documentation, online training plus customer success teams to support operationalisation of the service.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: When your contract with Wiz ends, there's a clear process for managing your data. An 8-day grace period allows you to access your data and reports directly within your Wiz tenant. Following this, your tenant enters a 90-day suspension where new data isn't ingested, but existing data can still be restored if you renew your subscription. After the 90-day suspension, your tenant and all associated data are permanently deleted and cannot be recovered. You are responsible for downloading your data, and Wiz keeps it available for up to 90 days after termination via the platform. If you need faster deletion, you can request expedited deletion, which removes your tenant within 14 business days. Copies of data might remain in backups for up to 180 days for internal recovery. For Customer Personal Data, Wiz will delete or return it in a standard format based on your choice, unless legal obligations require longer storage.
• End-of-contract process: When your Wiz contract concludes, your subscriptions stop, requiring you to discontinue using the platform and delete any associated documentation. Remember to download your data before the contract ends, as Wiz might delete it according to our retention policy.; ; Our standard pricing covers access to the Wiz cloud security platform (SaaS) for internal use, including updates and improvements. This typically features core offerings like Wiz Cloud, Wiz Code, Wiz Defend, and Wiz Sensor, depending on your chosen tier (e.g., Wiz Go, Wiz Essential, Wiz Advanced), all designed to cover a specific number of cloud workloads.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Wiz offers various ways to interact with its platform, including cloud connectors for different cloud providers, integrations with CI/CD pipelines, and CLI tool and API access. Wiz provides an inventory of workloads deployed in the cloud(s) for predictability on service usage. The primary function is deep security analysis and monitoring for cloud environments. Users can view system health and deployment status within Wiz, providing insights into the application's performance.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Our main interface is designed with accessibility in mind, and we strive for compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. The Wiz portal has been through multiple WCAG compliance reviews, which means it's built to work smoothly with screen readers and other assistive technologies. While we consistently work on improvements and conduct these reviews, we don't have explicit records about direct interface testing with users of assistive technology. We welcome and encourage users to report any specific accessibility concerns.
• API: Yes
• What users can and can't do using the API: Wiz provides a comprehensive GraphQL API enabling programmatic access to security findings, compliance data, and configuration. Users can query security issues, vulnerabilities, and compliance violations across their cloud environments. The API supports automation of remediation workflows through integration with ticketing systems and CI/CD pipelines. Users can set up custom policies, rules, and configure scanning behaviours programmatically. Management operations include user role configuration and project settings. The API enables data export for reports and dashboards integration. Some advanced configuration options may require additional licence tiers. Rate limits apply based on subscription level.
• API documentation: Yes
• API documentation formats:
  • HTML
  • Other
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Wiz gives you flexible ways to fine-tune your security environment. You can create custom Cloud Configuration Rules (CCRs) using Rego and Host Configuration Rules (HCRs) using OVAL to define precise policies across cloud and host workloads. This extends to tailored checks for Wiz Code, Wiz Defend, and Wiz Sensor, as well as custom compliance frameworks, data classification, posture policies, and granular RBAC. Near real-time scanning behaviour can also be adjusted to suit operational needs.; ; Most customisation is handled directly in the Wiz platform, where you can create new rules or duplicate and modify existing ones by changing scope, severity, and mapped compliance standards. For deeper control, advanced users can write their own Rego or OVAL rules and manage reusable logic with custom Rego packages. Programmatic customisation is available via the Wiz GraphQL API.; ; Access to these features depends on role and licence. Administrative or Owner roles are typically required, and advanced capabilities such as custom rule authoring usually require Wiz Cloud Advanced or Wiz for Gov Advanced. Some custom user roles may need explicit enablement to unlock specific functions.

Scaling

• Independence of resources: Wiz ensures consistent user performance through a robust multi-tenant architecture, powered by our PEACH tenant isolation framework. This safeguards against cross-tenant vulnerabilities and maintains clear data separation for each user. Wiz is a multi-tenant service with a shared tenancy model. Our approach to isolation relies on several layers of protection both at rest and in runtime. Wiz has proven performance at scale for some of the largest cloud customers in the world.

Analytics

• Service usage metrics: Yes
• Metrics types: Wiz provides comprehensive service usage metrics including security findings, compliance status, vulnerability assessments, and cloud workload inventory. Users can access real-time dashboards showing security posture across their cloud environments, generate regular compliance reports, and export data via API for integration with external monitoring systems.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Wiz

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: Wiz implements additional data protection measures including key management with regular rotation, access controls with principle of least privilege, and secure deletion procedures. Customer data is logically separated using tenant isolation mechanisms.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Logs and specific findings can be exported either through the API or generating custom reports (either in CSV for solely data, or Executive reports which are formatted in PDF).
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • JSON
• Data import formats: Other
• Other data import formats:
  • Rego
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Service availability is guaranteed at 99.5% of all Scheduled Available Time, calculated monthly, excluding Scheduled Downtime and circumstances beyond reasonable control. Downtime refers to periods when authorised users cannot log in with proper credentials. Scheduled Downtime for planned maintenance requires at least 48 hours notice, is targeted for Sundays, limited to four hours maximum per occurrence, and shall not exceed 10 hours per calendar year. Any overrun is considered Downtime.; ; Monthly Uptime Percentage is calculated as: (User Minutes - Downtime) / User Minutes x 100, where Downtime is measured in user-minutes (sum of incident duration multiplied by users impacted).; ; Service Credits for SLA breaches:; - Below 99.5% uptime: 10% credit; - Below 99% uptime: 25% credit
• Approach to resilience: Wiz runs isolated in multiple datacentres. From a data perspective, we perform continuous backups and maintain Business Continuity and Disaster Recovery (BCDR) readiness supporting immediate transition to another availability zone or another region as required. Each Wiz data centre has a central region and a backup region which can become active within hours.
• Outage reporting: Current and historical information is available on the public status dashboard at https://status.wiz.io. Users can subscribe to status alerts to receive email notifications about service outages and maintenance windows.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Wiz has defined various user roles, according to the various positions and activities in the company. Each Wiz employee and contractor is assigned one of these roles and receives the relevant access control privileges.; ; Users are required to log in to Wiz's Single Sign-on portal in order to access their user accounts. The authentication method employed depends on the sensitivity of the information asset, the authorisation level requested by the user and the access method used.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: SOC 2 Type II, CSA STAR certification, and ongoing independent security program reviews.
• Information security policies and processes: Wiz leverages multiple layers of defence to protect key information and handles all critical facets of network and application security, including authentication, authorisation, and assurance. As a security provider focusing on security architecture, Wiz designed its internal architecture from the ground up for minimal manual intervention in the deployment and maintenance process. The production update process is fully-automated, greatly reducing the risks to the service and to customers' data. The security program systematically evaluates our information security risks, taking into account the impact of company threats and vulnerabilities.; ; For reporting and transparency, Wiz provides a public Trust Centre, which is the single source of truth for the most accurate and up-to-date copies of security policies, certifications, and reports. Stakeholders can request access to the Compliance Command Centre through the Trust Centre to review these documents. More information can be provided with our security pack, including our attestations.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The CI/CD pipeline is the only gateway into the Wiz production environment. This encompasses both code changes as well as infrastructure changes as we follow the gitops principle of "everything is code". By baking controls into the CI/CD pipeline including automated testing and mandatory code reviews, we can ensure that all code changes follow the same pipeline and are approved, reviewed, and audited before shipped to production. Furthermore, as we follow the immutable infra design pattern, any unauthorised change to production is immediately detected, flagged, and remediated.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Security incidents detected by Wiz employees, clients or business partners are reported to the Chief Security Officer (CSO). The CSO acts according to Wiz's "Incident Response Plan" procedure in classifying, handling, documenting and reporting the incident. The incident response plan is available under NDA.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We leverage the Wiz natively-built controls engine to continuously validate the state of the infrastructure, review the inventory and ensure compliance with the required configuration baseline. More information is available under NDA.
• Incident management type: Supplier-defined controls
• Incident management approach: Wiz has an incident response plan which is monitored as part of our SOC2 report audit.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Nqa
• ISO/IEC 27001 accreditation date: Monday 16 January 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Nqa
• ISO 9001 accreditation date: Wednesday 12 February 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E2af23f8-a132-4860-9030-f116f78c2068
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 194ebcb7-99f6-4b62-beaa-02d7ef409ca4
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@tmc3.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.