Exception Limited

Digital Readiness Assessment

Exception assist organisations in achieving successful and cost-effective digital transformations. Aligned with CDDO/Gov.UK Digital Readiness Check, Digital Readiness Assessment evaluates key-principles, considering an organisation’s capabilities, policies, structures, and processes. Output includes a Digital Readiness score and comprehensive improvement recommendations. Unlimited access to our bespoke assessment tool encourages continuous improvement/simplifies reassessment.

Features

• Aligned to CDDO Digital Readiness Check
• Can be delivered organisation wide or service area specific
• Measures the current digital maturity against CDDO key principles
• Supports and enables alignment with CDDO Digital Readiness Check
• Clear and concise report with actionable recommendations
• Overview of organisations capabilities, processes & digital foundations
• Thought leadership, knowledge transfer
• Can be benchmarked against other public sector organisations
• Unlimited use of Digital Readiness Assessment tool
• Commercial options – Fixed Price

Benefits

• Aligned to CDDO Digital Readiness principles
• Industry-leading Digital Transformation expertise gained from multiple client engagements
• Assuring your organisation is ready for digital transformation
• Knowledge transfer and collaborative approach
• Clear, industry standard deliverables supporting value for money
• Clarify expected benefits, efforts/investments, reducing impacts and timescales
• Supports/enables a consensus view of readiness and next steps
• Dedicated senior consultant
• Unlimited reuse of Digital Readiness tool to assess progress
• Allows for benchmarking against organisations

£450 to £1,450 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@exceptionuk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

195411161813843

Contact

Public Sector Sales
0131 313 2960
publicsector@exceptionuk.com

Planning

• Planning service: Yes
• How the planning service works: The imperative to move into the Cloud is clear: it offers enterprises the opportunity to move on from the traditional development and deployment lifecycle and financial model that underpins their consumption of IT. The proliferation of end-user devices brings a ubiquity of connection for many businesses – website or app access for customers, local or mobile access to back-office systems for employees. The availability of SaaS and mobile apps has created an environment where applications can be anywhere, inside or outside your organisation.; The challenge for businesses is enabling and taking advantage of modern working styles to maximise company and employee performance while delivering a coherent and integrated application landscape designed for growth and serviceability while maintaining control of your data. Using our real-world experience, we will collaborate with you to plan, design, and implement the optimum cloud solution for your needs.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Customers’ growing needs in an always-on, access anywhere / anytime world put a strain on IT systems that were never designed for these demands. Adopting DevOps principles – improving environment management, managing infrastructure as code, and migrating to the Cloud allows customers to adapt – to dynamically build, maintain, and change your IT landscape. Orchestrating the entire build and run process – the creation and destruction of VMs, installing, patching, and upgrading of OS, and the installation and (re-)configuration of middleware and applications. We understand how to plan, design, and build a cloud infrastructure platform that will support your organisation's virtualisation, cloud, big data, and mobility vision. We can deliver Maturity / Capability Assessment, Strategy and Roadmap to DevOps, release and configuration process improvement, automation techniques and scripting across the entire Digital Transformation lifecycle. We can also advise on the assessment, sourcing, and procurement of cloud technologies to deliver capability.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Exception’s Cloud Testing and Quality Assurance services provide independent testing across a range of Cloud software and infrastructure to ensure comprehensive test coverage and drive improved product quality. Our services include Quality Assurance, Test Management, Test Delivery, Test Environment and Data Management, and Test Consultancy.; Founded on years of experience working with our customers and based on reliable, repeatable methods, our services are designed to help customers successfully deliver critical cloud solutions. We leverage Exception’s Deliver Quality framework to apply a consistent, proven approach to Quality Assurance and Testing, with key deliverables at each stage.; Our Quality Assurance framework and Cloud IT Assurance Service have been developed to provide our customers with an independent review of all aspects of their cloud technology.; Our Cloud Assurance Service can be integrated into the programme lifecycle (which we recommend) or alternatively can be initiated as a stand-alone engagement. Depending on the agreed assurance scope and your individual requirements, this flexible service will provide outputs which include a comprehensive assurance report. This report contains a set of formal findings and recommendations on how issues or risks identified can be remediated, together with options for resolution.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Inclusive single level support as above, led by a named technical account manager.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Exception fully embraces the goals of the Social Value Act and is dedicated to economic fairness, environmental responsibility, inclusivity, and stakeholder wellbeing. Our strategy is shaped around the five core Social Value themes, and our commitment to delivery and effectiveness transparency is upheld through independent assessments and verification. We pride ourselves on this significant ethical stance.; Specifically our key initiatives on Climate Action include: Our strategy targets net-zero emissions, incorporating sustainable facilities, renewable energy, waste reduction, and supply chain enhancements. Progress is tracked bi-annually at Board of Directors’ level, and independently assessed by EcoVadis every year. In the latest assessment cycle, EcoVadis awarded us a silver accreditation and placed us in the top 25% of companies.

  Tackling economic inequality

  Exception fully embraces the goals of the Social Value Act and is dedicated to economic fairness, environmental responsibility, inclusivity, and stakeholder wellbeing. Our strategy is shaped around the five core Social Value themes, and our commitment to delivery and effectiveness transparency is upheld through independent assessments and verification. We pride ourselves on this significant ethical stance.; Specifically our key initiatives on Economic Equality include: We procure 60% of our operational supplies from SME organisations. We will grow this to 70% by 2027. As an SME ourselves, we guarantee prompt payments, currently within a 14-day window. This significantly exceeds the UK Government's best payment practice of 30 to 60 days. We are signatories to the Prompt Payment Code, and our compliance is monitored by the Office of the Small Business Commissioner.

  Equal opportunity

  Exception fully embraces the goals of the Social Value Act and is dedicated to economic fairness, environmental responsibility, inclusivity, and stakeholder wellbeing. Our strategy is shaped around the five core Social Value themes, and our commitment to delivery and effectiveness transparency is upheld through independent assessments and verification. We pride ourselves on this significant ethical stance.; Specifically our key initiatives on Equal Opportunity include: We exceed standard equal opportunity practices. As a Disability Confident organisation, we offer proactive support, accessible facilities, and tailored accommodations. We value neurodiverse talent, encouraging disclosure for inclusive environments, and support ex-service members through our Armed Forces Covenant commitments. In all cases, we prioritise, and in some cases fast-track, our recruitment processes for individuals in these communities. Additionally, while as an SME, we are not legally mandated to produce a modern slavery statement, we adhere to best practice by producing one and robustly review it every year, ensuring complete compliance throughout our supply chain.

  Wellbeing

  Exception fully embraces the goals of the Social Value Act and is dedicated to economic fairness, environmental responsibility, inclusivity, and stakeholder wellbeing. Our strategy is shaped around the five core Social Value themes, and our commitment to delivery and effectiveness transparency is upheld through independent assessments and verification. We pride ourselves on this significant ethical stance.; Specifically our key initiatives on Wellbeing include: We prioritise stakeholder wellbeing with comprehensive benefits, including private healthcare, mental health support, critical illness aid, and family assistance.

Pricing

• Price: £450 to £1,450 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@exceptionuk.com. Tell them what format you need. It will help if you say what assistive technology you use.