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Jisc Services Ltd

Cyber Essentials and Cyber Essentials Plus Certification Service

Supporting applicants in achieving Cyber Essentials Certification. Cyber Essentials: Organisations assess themselves against five basic security controls and a qualified assessor verifies the information provided.
Cyber Essentials Plus: A qualified assessor examines the same five controls, to verify that they are in place and they work, through a technical audit.

Features

  • Protection: Cyber Essentials helps safeguard organisations from cyber attacks
  • Basic: It focuses on fundamental security controls.
  • Certification: Organisations can achieve CE and CE+ Certification.
  • Common: Addresses the most prevalent cyber threats.
  • Simplicity: Offers straightforward guidelines for implementation.
  • Government-backed: Government supported and overseen by NCSC and IASME.
  • Verification: Cyber Essentials Plus involves hands-on technical verification.
  • Security: Demonstrates commitment to security IT systems.
  • Peace of Mind: Knowing defences protect against common attacks.
  • Trusted supplier to the education and research sectors.

Benefits

  • Defense: Shields against common cyber threats.
  • Certify: Display CE+ logo for reassurance.
  • Visible: Listed on NCSC registry.
  • Snapshot: CE+ assessment reveals status.
  • Contracts: Required for government bids or funding.
  • Justify: Leverage for security investments.
  • Risk: Identifies vulnerabilities.
  • Compliance: Meets regulations and contracts.
  • Reputation: Builds trust with clients.
  • Peace: Covers 80% of common threats.

Pricing

£700 an instance

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid.support@jisc.ac.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 9 6 5 4 1 4 7 0 8 5 2 0 0 8

Contact

Jisc Services Ltd Bid Support
Telephone: 03003002212
Email: bid.support@jisc.ac.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • IT Health Check
  • Penetration Testing
  • Cyber Security Threat Monitoring
  • Cyber Security Assessment
Certified security testers
Yes
Security testing certifications
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Email support only - 1 hour advice and guidance included in cost.
Response time during working hours - 2 working days.
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
1 hour advice and guidance included in the cost.
Additional consultancy can be provided as per the pricing document.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LRQA
ISO/IEC 27001 accreditation date
10/10/2023
What the ISO/IEC 27001 doesn’t cover
All Jisc activities related to the provision of this service are covered.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
IASME VA+

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

As part of our core strategy for 2022-2025 the theme ‘Be a force for good’ recognises sustainability as an organisational imperative. Committed to achieving Net Zero emissions by 2040, 10 years ahead of government target, we plan to cut our emissions by over half by 2030 and be net zero across our remaining scope three emissions (net zero plus) by at least 2050. We have a Net Zero Roadmap outlining how we will reduce emissions and our plans for future projects.
Below are some examples of what we have done:

Lowered our carbon footprint by: reducing the size of our estate, motion-controlled lighting to save electricity in our Bristol office, as well as generating electricity through solar power.

Reduced travel emissions by: a hybrid working model, introduction of a staff electric car scheme, alongside an existing cycle to work scheme.

An Environmental Policy outlining our commitment to continually improve our environmental performance: We are developing an environmental management system to ISO14001, this will guide action across key areas, such as consumption, waste, biodiversity, travel.

Started to embed sustainability into our procurement processes: We will introduce a Sustainable Procurement Policy to drive this further.

Sustainable Jisc Events: Jisc’s Digifest event offered a meat free menu, estimated to have saved 6.4 tonnes of carbon. Catering was locally sourced, and any food waste was disposed through anaerobic digestion. We encouraged exhibitors to use digital messaging, reducing printed materials. Our event app reduced the amount of printing required, and any required event printing is now FSC certified and fully recyclable.

Reuse or recycle old IT equipment: Wiped and sold for reuse old IT equipment, and recycled equipment not suitable for reuse, resulting in zero waste to landfill. In 2022/23 we recycled over 370 pieces of IT equipment.

Covid-19 recovery

Providing our people with the flexibility they need to balance their personal lives and do well at work, Jisc offers a range of ways of working, including flexible hours and working from home. We have adopted a hybrid working model for most roles. Flexible working eliminates the limitations posed by geographical location and personal circumstances. To support their home working environment, remote workers are provided with an allowance for equipment and advice and training on DSE.
For the benefit of people and community, everyone at Jisc can make a difference, with up to three paid volunteering days per year. In 2022/23 29% of our staff took a volunteering day. Colleagues used 321 volunteering days across the year for the benefit of people and community. Examples include, foodbanks, animal sanctuaries, helping children to learn to read, litter picking, giving blood.

Tackling economic inequality

We are an accredited Living Wage Employer. Jisc meets the standards set by Citizens UK and the Living Wage Foundation by signing the ‘UK Living Wage Employer' licence agreement. This agreement confirms that Jisc pay the Real Living Wage as a minimum. We also ensure that people in our supply chain delivering goods and services are paid the National Living Wage as a minimum.
Jisc is committed to the development of our people, and encourage they use 10% of their time on development. To help our people to upskill and achieve, they have access to a huge variety of learning resources including access to the full LinkedIn Learning catalogue. Where a qualification is directly linked to career progression, Jisc contribute or cover the full cost of the training.
Jisc provide their employees with a number of benefits. For example, our Pay Framework gives a fair, flexible and transparent pay structure to work within. Our employee Healthcare cash plan allows members to claim back everyday healthcare costs, like dental or eye care.
Apprenticeships provide an amazing opportunity to boost the skills of the local community and beyond. We are extremely proud of our apprenticeship scheme at Jisc, which cover legals, marketing, network engineering, procurement, HR and finance. Our scheme celebrates diversity, and we know that it is critical to our success. We work hard to make sure we’re inclusive and welcome all applicants who share our values and want to join us in our mission to improve lives through digital transformation.

Equal opportunity

One of Jisc’s guiding principles ‘Always Inclusive’ reflects our commitment to equity, diversity and inclusion (EDI).
Our EDI policy outlines our commitment to de-constructing systemic racism and other barriers which have historically affected under-represented groups in the workplace. We strive to be an organisation where everyone here is able to be their authentic self and recognise the benefits of diversity with regards to innovation, team performance and organisation-wide productivity.
We engage with external partners such as the Black Leadership Group and Emerge. Emerge are co-designing on the delivery of our Conscious Inclusion of Leaders Programme. In 2023 we launched a new Board and Committee diversity policy. The Board believes a mix of skills, knowledge and experience with different perspectives and insights builds a strong foundation for well-informed decision-making and as a consequence, better performance of Jisc in support of its stakeholders.
Our EDI steering group meets quarterly to address inclusion-related topics from our employee networks, including the faith and LGBTQIA+ networks. We provide EDI training through our leadership program and have conducted anti-racism masterclasses for staff. Our recruitment team has also received inclusion-focused personal development and assists hiring managers in refining their practices.
We won’t accept modern slavery, forced labour or any human trafficking anywhere within our operations or supply chain. Our Modern Slavery working group assess risk areas, implement improvements and monitor progress against our Modern Slavery objectives and policy. Staff are educated on how to report modern slavery in the workplace and what signs to look for.
Currently four of nine of our executive leadership team are women, including our CEO. According to benchmarking we carry out as part of our commitment to the Tech Talent Charter, we are above the national average for employing women in tech roles, having 31% taken by women against 28% nationally.

Wellbeing

The health and wellbeing of our staff is crucial to us. In 2023 we introduced a new benefits package for staff including an employer paid healthcare cash plan, an electric car scheme and the opportunity to buy additional annual leave. We offer a cycle to work scheme and an employee assistance programme for advice on a range of legal, financial, physical, emotional and mental health issues. We value good work/life balance and work flexibly. We also offer a generous leave entitlement, enhanced sick policy and enhanced maternity, paternity and adoption leave in addition to statutory entitlement, and shared parental leave.
Trained to support our staff, we have 41 (April 2024) mental health first aiders easily assessable to our people across our geographical locations. Promoting and delivering wellbeing initiatives within Jisc, some of our mental health first aiders are also wellbeing champions.
Providing staff with education, support and tools to help them live a happier and healthier life, they have access to a Wellbeing centre through our Jisc reward scheme, where they can access a range of resources to support wellbeing.
Our employee assistance programme provides staff and their immediate family access to confidential advice on a number of topics covering physical, mental, financial advice and is accessible through various mediums.
Volunteering has been shown to improve mental health, by giving a sense of purpose and reducing stress and anxiety. Our staff can use up to three days volunteering per year. Through our volunteering network, staff share their experiences with others.

Pricing

Price
£700 an instance
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid.support@jisc.ac.uk. Tell them what format you need. It will help if you say what assistive technology you use.