Performanta Safe XDR
Performanta's Safe XDR service is an extension to traditional XDR services, incorporating the Performanta Safe Platform and Microsoft Copilot for Security to reduce response times from hours to seconds.
Features
- 24/7 Monitoring
- Risk Operations Centre (ROC)
- Threat Hunting
- Investigation
- Response
- Remediation
- Threat Intelligence
- Incident Response
- Microsoft Copilot for Security
Benefits
- Lower the Risk
- Limit the Impact
- 24 x 7 x 365 Service
- Microsoft Copilot for Security
Pricing
£2,500 to £10,000 a unit a month
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
1 9 7 2 5 0 4 3 0 6 3 2 4 9 6
Contact
Performanta Ltd
Matt Brunton
Telephone: 01628 603 623
Email: matt.brunton@performanta.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- All solutions developed are done so with the greatest of care by consultants with many years' of experience of deploying similar solutions to customers. All solutions are fully tested for both performance and quality by Performanta before go-live and project hand-over.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Cyber Security Strategy
- Cyber Security Design
- Cyber Security Incident Response
- Cyber Security Implementation Services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Services are typically provided from resources based in the UK or South Africa.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
The customer receives an acknowledgement of the email along with a ticket number once the request has been received by Performanta. Tickets are usually triaged with an initial response sent to the customer within two hours, but this may vary depending on inbound call and ticket volumes. For urgent requests it is always advisable to call.
The Performanta Team can be contacted by phone, e-mail, or through ticket submission online. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- All customers have a Customer Account Manager to look after your needs and to make sure the relationship between you and Performanta grows. They will be your first point of contact into Performanta. The are backed by a team of Customer Success Managers and Techncial Account Managers, who are called in as required.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 08/02/2024
- What the ISO/IEC 27001 doesn’t cover
- N/a
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
Covid-19 recoveryCovid-19 recovery
Performanta prides itself in being a high-growth high-tech business. As such, we are constantly creating employment and retraining opportunities for both existing employees, and those currently not in Performanta’s employment currently.
Key to our recruitment process is to provide opportunities for those left without employment due to COVID-19. We will always employ the best candidate for the role; however we will always ensure that all candidates are evaluated fairly and in an inclusive manner, including, of course, those left out of work due to the global pandemic.
As an employer, we supported, and continue to support our employees with both physical and mental recovery from COVID-19, including providing private mental health insurance to all UK employees, thus reducing the demand on public health and care services where possible.
Pricing
- Price
- £2,500 to £10,000 a unit a month
- Discount for educational organisations
- Yes