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Performanta Ltd

Performanta Safe XDR

Performanta's Safe XDR service is an extension to traditional XDR services, incorporating the Performanta Safe Platform and Microsoft Copilot for Security to reduce response times from hours to seconds.

Features

  • 24/7 Monitoring
  • Risk Operations Centre (ROC)
  • Threat Hunting
  • Investigation
  • Response
  • Remediation
  • Threat Intelligence
  • Incident Response
  • Microsoft Copilot for Security

Benefits

  • Lower the Risk
  • Limit the Impact
  • 24 x 7 x 365 Service
  • Microsoft Copilot for Security

Pricing

£2,500 to £10,000 a unit a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.brunton@performanta.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 9 7 2 5 0 4 3 0 6 3 2 4 9 6

Contact

Performanta Ltd Matt Brunton
Telephone: 01628 603 623
Email: matt.brunton@performanta.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All solutions developed are done so with the greatest of care by consultants with many years' of experience of deploying similar solutions to customers. All solutions are fully tested for both performance and quality by Performanta before go-live and project hand-over.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Cyber Security Strategy
  • Cyber Security Design
  • Cyber Security Incident Response
  • Cyber Security Implementation Services
Certified security testers
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Services are typically provided from resources based in the UK or South Africa.

User support

Email or online ticketing support
Email or online ticketing
Support response times
The customer receives an acknowledgement of the email along with a ticket number once the request has been received by Performanta. Tickets are usually triaged with an initial response sent to the customer within two hours, but this may vary depending on inbound call and ticket volumes. For urgent requests it is always advisable to call.
The Performanta Team can be contacted by phone, e-mail, or through ticket submission online.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
All customers have a Customer Account Manager to look after your needs and to make sure the relationship between you and Performanta grows. They will be your first point of contact into Performanta. The are backed by a team of Customer Success Managers and Techncial Account Managers, who are called in as required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
08/02/2024
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

Performanta prides itself in being a high-growth high-tech business. As such, we are constantly creating employment and retraining opportunities for both existing employees, and those currently not in Performanta’s employment currently.

Key to our recruitment process is to provide opportunities for those left without employment due to COVID-19. We will always employ the best candidate for the role; however we will always ensure that all candidates are evaluated fairly and in an inclusive manner, including, of course, those left out of work due to the global pandemic.

As an employer, we supported, and continue to support our employees with both physical and mental recovery from COVID-19, including providing private mental health insurance to all UK employees, thus reducing the demand on public health and care services where possible.

Pricing

Price
£2,500 to £10,000 a unit a month
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.brunton@performanta.com. Tell them what format you need. It will help if you say what assistive technology you use.