CYFOR
Data Subject Access Request (DSAR) Support
CYFOR Legal Data Subject Access Request (DSAR) service facilitates accurate handling of data subject requests, ensuring compliance with GDPR. We provide comprehensive identification, retrieval, and delivery of personal data, backed by robust security measures, streamlined processes, and expert support to manage responses efficiently within the legal time frame.
Features
- Expertise in leading eDiscovery technologies
- Comprehensive data processing and redaction
- Secure data handling to ensure privacy
- Automated workflows to streamline requests
- Expert legal and compliance guidance
- Detailed reporting on request status and outcomes
Benefits
- Ensures compliance with data protection laws
- Reduces administrative burden on internal teams
- Minimises legal risks associated with non-compliance
- Speeds up the response process to data requests
- Enhances data accuracy and security in handling
- Provides specialised expertise in complex cases
Pricing
£1,560 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@cyfor.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 9 7 7 6 1 8 7 9 2 6 3 3 6 1
Contact
CYFOR
Andrew Frowen
Telephone: 07425829844
Email: bidteam@cyfor.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Our planning service for managing Data Subject Access Requests (DSAR) begins with an initial assessment to understand your data landscape and compliance needs. We then establish tailored protocols for data identification, retrieval, and secure handling, integrating automated tools to streamline the process. Training is provided to ensure your team is equipped to handle requests efficiently. We also set up rigorous monitoring and reporting systems to track requests and outcomes, ensuring compliance within GDPR deadlines. This proactive approach minimises disruption and enhances the effectiveness of your response to DSARs.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Managed DSAR Support
Training
- Training service provided
- Yes
- How the training service works
-
Our training program for handling Data Subject Access Requests (DSAR) equips clients with the knowledge and tools necessary to manage these requests effectively and in compliance with GDPR regulations. The outline of our training includes:
1. Introduction to DSARs and GDPR Compliance: Overview of DSARs and their importance. A detailed explanation of relevant GDPR requirements.
2. Identifying and Accessing Data: Techniques for efficiently identifying and accessing the personal data required for DSARs.
3. Data Processing and Security: Best practices for processing and securing personal data during a DSAR.
4. Responding to Requests: Guidelines on how to formulate responses that meet legal standards.
This comprehensive training ensures that clients are well-prepared to handle DSARs effectively, enhancing compliance and operational efficiency. - Training is tied to specific services
- Yes
- Services the training service works with
- Managed DSAR Support
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
-
CYFOR Legal Managed Data Subject Request (DSAR) support service has a few constraints to consider:
1. Resource Availability: Services may require scheduling to align with peak demand periods and ensure dedicated support.
2. Geographic Scope: Primarily servicing clients within the EU; requests outside these regions may involve additional compliance complexities.
3. Technology Dependence: Effective service delivery relies on integrating our tools with client systems, which may require initial configuration and compatibility checks.
4. Regulatory Adaptations: Constant updates to data protection regulations necessitate ongoing adaptation, which can affect service timelines and processes.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Normally respond to Email within one business day. Our standard service operating hours are 09:000am to 17:00pm Mon-Fri (excluding bank Holidays).
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our standard service operating hours are 09:000am to 17:00pm Mon-Fri (excluding bank Holidays), delivered by our fully UK based support team.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ALCUMUS ISOQAR
- ISO/IEC 27001 accreditation date
- 29/04/2014
- What the ISO/IEC 27001 doesn’t cover
- None - All requirements of the ISO27001 certification is covered
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are dedicated to implementing environmentally friendly practices that contribute to a greener future. To achieve this, we have developed a comprehensive strategy that focuses on encouraging sustainable modes of transport and other initiatives. We prioritise the use of public transportation for commuting purposes. Our employees are encouraged to utilise buses, trains, trams, and other forms of public transport whenever possible. In addition to public transport, we actively promote alternative modes of transportation, such as cycling and walking to local staff and operate a cycle to work scheme with secure parking. To further reduce the environmental impact of our travel, we actively promote video conferencing and virtual meetings as alternatives to business travel whenever feasible. By leveraging technology, we aim to minimise unnecessary air and road travel, thereby reducing CO2 emissions associated with transportation. Through these initiatives, we are committed to promoting sustainable transport and travel, playing our part in reducing the impact of CO2 emissions. With the current carbon neutral offset program with help from Carbon Neutral Britain, we are a carbon neutral business.Tackling economic inequality
We commit to fostering enduring social value in tackling economic inequality through various initiatives: 1. Targeted Recruitment and Training: We prioritise engaging long-term unemployed, disabled individuals, and minorities through outreach and specialised training programs, aiming to provide meaningful employment opportunities and career advancement. 2. Apprenticeship and Work Experience: We offer apprenticeships and work placements, including the Cyber Security and Degree Apprenticeships, to equip individuals with necessary skills and support career development. 3. Schools and Colleges Outreach: We engage with educational institutions to raise awareness of career opportunities, deliver educational sessions, and support students in developing cyber skills. 4. Paid Placements for locally educated Individuals: We provide paid placements for city-educated individuals to gain practical experience and exposure to industry professionals. 5. Creating High-Skill Positions: We commit to creating high-skill positions in collaboration with local businesses to foster job growth and economic development. 6. Local Supplier Network: We prioritise local suppliers to bolster the economy and promote sustainable business practices, contributing to long-term economic and social progress.Equal opportunity
CYFOR are dedicated to upholding equality of opportunity for all employees and job applicants throughout their career journey. CYFOR's Equal Opportunities policy applies universally across all staff levels and extends to visitors, clients, suppliers, and former employees, emphasising non-discrimination and equal treatment. We actively monitor and assess our employment records to gauge the effectiveness of our equality policy. This includes: 1. Collecting and categorizing data on applicants' and employees' race/ethnicity and gender. 2. Analysing the distribution and success rates of applicants and employees based on race/ethnicity and gender. 3. Documenting recruitment, training, and promotion decisions and reasons. Regular reviews of monitoring outcomes help evaluate policy implementation effectiveness. Adjustments are considered to enhance equality of opportunity for all.Wellbeing
The CYFOR Group wellbeing Policy aims to promote a holistic approach to the health and wellness of our employees, ensuring a supportive work environment that fosters physical, mental, and social wellbeing. This policy is a key component of our commitment to social value, demonstrating our dedication to the wellbeing of our community and stakeholders. CYFOR Group is committed to fostering an environment that supports the well-being of all our employees and stakeholders. We recognise that our success is dependent on the health and happiness of our team, and we are committed to continuously seek ways to improve and promote wellbeing within our community. The CYFOR Group policy applies to all employees, contractors, and stakeholders engaged with CYFOR Group. It encompasses all aspects of wellbeing including mental health, physical health, work life balance, and community engagement. The policy aims to address the following key elements: 1. Enhance Mental Health: Provide resources and support systems to promote mental health, including access to counselling services, mental health days, and training for managers to recognise and support mental health challenges. 2. Promote Physical Health: Encourage physical health through initiatives such as health screenings, wellness programs, gym memberships, and ergonomic work environments. 3. Support Work-Life Balance: Foster a flexible work environment that respects personal time and family life, including flexible working hours, remote work options, and sufficient paid leave. 4. Community Engagement: Engage with the local community to enhance social well-being through volunteer opportunities, partnerships with local organisations, and initiatives that support local economic growth.
Pricing
- Price
- £1,560 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@cyfor.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.