ULTIMATE TECHNOLOGIES LIMITED

Ultimate Migrator – MSG/EML email file migration software (customer-hosted)

Customer-hosted software for migrating MSG and EML email files (including file shares and ZIP sources) into Microsoft 365 and other destinations. Preserves folder hierarchy and key metadata, supports batch processing and reporting, and runs within your environment using agents for scalable, controlled migrations.

Features

• Customer-hosted deployment in server farm, private cloud or IaaS
• Direct source-to-destination migration without staging data
• Automated retries and resume after transient failures
• Central web console for scheduling and monitoring migrations
• Detailed reporting with per-user, per-batch progress tracking
• Granular exception handling; logs corrupt items and continues
• Role-based access control and optional Active Directory integration
• Optional connector-specific capabilities for common archive platforms
• File-based exports to PST, MSG or EML formats
• Scalable agent-based processing for parallel migration workloads

Benefits

• Reduce manual effort through automation and resilient retry logic
• Migrate large archives faster using parallel agent-based processing
• Lower risk with clear exception reporting and evidence logs
• Support archive decommissioning and reduce legacy platform costs
• Improve eDiscovery readiness with auditable migration outcomes
• Consolidate multiple archives into Microsoft 365 for simpler governance
• Keep data within buyer infrastructure, supporting security requirements
• Maintain momentum despite throttling and intermittent system outages
• Provide clear progress visibility for stakeholders and project assurance
• Reduce user disruption through controlled scheduling and phased migration

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g.cloud@ultimatetechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

199045244717211

Contact

Stefan Gibney
07973 751241
g.cloud@ultimatetechnologies.com

About your service

• Service categories:

  Systems Infrastructure Software

  Storage

  Data replication and protection

  • Systems and Data Migration Software

  Storage infrastructure and device management

  • Host-Based File Systems and Volume Management Software
  • Storage Access and Path Management Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Ultimate Migrator is customer-hosted, so buyers must provide the hosting environment (Windows Server/IIS, SQL Server, and one or more agent servers), as well as network routes and permissions to source and destination systems. Migration throughput depends on source/destination constraints (for example, throttling), network conditions and agreed migration windows. Some connectors require vendor components/APIs and specific access rights. Buyers are responsible for ensuring platform resilience, backups, and monitoring within their environment. Planned maintenance applies only to software updates and is coordinated with the buyer.
• System requirements:
  • Windows Server for console and agent components
  • Microsoft IIS installed for web management console
  • Microsoft SQL Server for configuration, logs and statistics
  • Network connectivity to source and destination systems
  • Service accounts/permissions for connectors and mailboxes
  • Sufficient CPU/RAM for required migration throughput
  • Disk space for logs and optional file exports
  • TLS-enabled connectivity for supported cloud services
  • Antivirus exclusions for application folders, where required
  • Vendor APIs/components available for specific archive connectors

User support

• Email or online ticketing support: Yes
• Support response times: Support requests can be raised via email/online ticketing. We operate on a best-endeavours basis and acknowledge tickets as quickly as possible during UK business hours (Monday to Friday). We aim to provide an initial response within 1 working day, with priority given to service-impacting issues and time-critical migration windows. Weekend and bank holiday cover is not provided as standard; however, where migrations require out-of-hours working, extended support hours can be agreed in advance as an optional service.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide support on a best-endeavours basis with two levels:; ; Standard support (included with the software licence): email/online ticketing during UK business hours (Monday–Friday). We aim to acknowledge and provide an initial response within 1 working day, prioritising issues that impact ongoing migrations. Support covers product usage, configuration guidance, troubleshooting, and advice on migration runbooks and reporting. A named support engineer/technical contact is provided for escalations.; ; Enhanced support (optional, chargeable): extended hours and/or time-boxed coverage aligned to critical migration windows (including evenings/weekends by prior agreement). Enhanced support can include scheduled check-ins, faster response targets, proactive monitoring of migration progress (based on customer-provided access/logs) and an agreed escalation route. Where required, a technical account manager can be provided to coordinate governance, reporting and stakeholder communications.; ; Support charges (where applicable) are set out in the published pricing/rate card and agreed at call-off.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We help buyers start using Ultimate Migrator through a structured onboarding process. We confirm scope (source systems, destinations, volumes, migration windows and security requirements), then provide installation packages and guidance for deploying the console, database and agent components in the buyer’s environment. We support connector configuration, permissions setup and initial test migrations to validate access, performance and reporting.; ; Training is provided for administrators who will run migrations, covering configuration, scheduling, monitoring, exception handling and report export. Training can be delivered remotely (screen share) and can also be provided onsite by agreement. We provide practical runbooks and best-practice guidance to help buyers plan phased migrations and manage throttling, retries and cutover.; ; Where required, we can provide optional implementation support to help buyers move from pilot to production migration, including regular check-ins during time-critical migration windows.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Ultimate Migrator is customer-hosted, so buyers retain their data within their own environment throughout the contract. Message data is migrated directly from source systems to the chosen destination (for example Microsoft 365) and is not stored centrally by the service by default. As a result, no “data export” is required to retrieve migrated content at contract end; the buyer’s data remains in the destination platform(s) and/or any file-based exports created within the buyer environment.; ; Buyers can export operational reports, logs and migration evidence from the management console at any time during the contract. If file-based outputs are required (PST/MSG/EML), these are generated and stored in buyer-controlled locations. If the buyer requires a final archive of logs/reports at contract end, we can provide guidance on exporting these and agreeing retention in line with buyer policies.
• End-of-contract process: At the end of the contract, the buyer can either renew the software licence to continue using Ultimate Migrator or allow the licence to expire. Because the service is customer-hosted, the buyer retains all migrated data in the destination platform(s) and any file-based exports created within their environment.; ; Included in the contract price: use of the software during the licence term and standard support as described in the service listing. Buyers can export reports, logs and migration evidence from the console at any time.; ; Optional, additional cost (by agreement): extended/out-of-hours support for time-critical migration windows, onsite support, additional training, consultancy to support final migration waves, and creation of final reporting packs or bespoke exports where required. Buyers remain responsible for uninstalling the software and securely deleting any local configuration/log databases and files in line with their retention and disposal policies; guidance can be provided on request.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: N/A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Ultimate Migrator provides a web-based management console used by administrators to configure connectors, define migration rules, schedule jobs, monitor progress and export reports. One or more agent services run within the buyer’s environment to perform the migrations. The interface is intended for administrative users (IT and project teams); end users do not need to access the tool.
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: The management console is an administrative interface for trained IT users rather than a public-facing service. We have not completed formal testing with assistive technology users against a specific WCAG 2.2 or EN 301 549 conformance target. We aim to follow good practice for accessible user interfaces, including clear labelling, keyboard operability where supported by the browser, and logical page structure. Where buyers have specific accessibility requirements for administrative tools, we can review them during onboarding and agree any reasonable adjustments or improvements as part of an implementation plan.
• API: No
• Customisation available: Yes
• Description of customisation: Configurable migration rules, mappings, schedules, throttling and reporting. Optional bespoke connector work by agreement.

Scaling

• Independence of resources: Ultimate Migrator is customer-hosted and runs within each buyer’s own infrastructure, so buyer performance is not impacted by other organisations’ usage. Migration workloads are isolated to the buyer’s dedicated console, database and agent resources. Buyers can scale throughput by adding agent capacity and can control concurrency, scheduling and throttling settings to align with source/destination limits. Where cloud services impose tenant-level throttling (for example, Microsoft 365), the tool manages retries and back-off within the buyer’s tenant, without contention from other buyers.

Analytics

• Service usage metrics: Yes
• Metrics types: Ultimate Migrator provides migration usage and progress metrics via the management console and exportable reports. Metrics include volumes processed (items and size), throughput, completion status by user/batch, queue and schedule status, retries, error and exception counts, and detailed logs for skipped/corrupt items. Reports can be filtered by connector, mailbox/user, date range and migration batch to support assurance and stakeholder reporting.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Customer-hosted: data at rest is protected using buyer-controlled access controls and encryption (e.g. disk/database encryption). The service stores configuration, logs and statistics in the buyer’s SQL database; migrated message data is not stored centrally by default.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Ultimate Migrator is primarily used to migrate data into a target system (for example Microsoft 365). Where “export” is required, administrators configure an export job in the management console and run it via one or more agents within the buyer’s environment. Exports are written to buyer-controlled locations (file shares or storage) and can be structured per user, mailbox or batch while preserving folder hierarchy and key metadata. The service can also export operational reports and audit logs from the console for assurance and record keeping.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PST
  • MSG
  • EML
• Data import formats: Other
• Other data import formats:
  • PST
  • MSG
  • EML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Customer-hosted: no data transits supplier network by default; any remote support uses buyer-approved secure access (e.g. bastion/zero-trust) with MFA.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Customer-hosted: internal traffic is buyer-controlled; segmentation/firewalls restrict flows between console, database and agents.

Availability and resilience

• Guaranteed availability: Ultimate Migrator is customer-hosted and runs within the buyer’s own infrastructure (server farm, private cloud or IaaS). As a result, we do not provide a supplier-hosted availability SLA for the service itself; availability is determined by the buyer’s platform, network and operational controls. We provide support on a best-endeavours basis to help diagnose and resolve product issues, and we will work with the buyer to restore service as quickly as practicable. Planned maintenance relates to software updates and is coordinated with the buyer to minimise disruption. We do not offer service credits or refunds linked to availability, as the runtime environment is buyer-managed.
• Approach to resilience: Ultimate Migrator is deployed in the buyer’s environment, so infrastructure resilience (datacentre, compute, storage, network, backups and monitoring) is provided by the buyer and/or their chosen cloud provider. The software is designed to be operationally resilient during migrations: jobs can be paused and resumed; transient failures are handled using retry and back-off logic; and processing continues where possible while recording detailed exceptions for items that cannot be migrated. Agent-based processing supports horizontal scaling and isolation (buyers can add agents and distribute workloads). Configuration, logs and progress statistics are stored in the buyer’s database and can be backed up using the buyer’s standard processes. For time-critical migration windows, we recommend deploying the console/database on resilient infrastructure (for example HA SQL and redundant application servers) and using multiple agents to reduce single points of failure.
• Outage reporting: Ultimate Migrator is customer-hosted, so outages are normally identified through the buyer’s own monitoring and alerting (for example server/service health checks, SIEM/log monitoring and cloud platform alerts). The management console provides real-time status of services, agents and migration jobs, and logs errors and interruptions for investigation. We do not operate a public status dashboard because the runtime environment is buyer-managed. Where the buyer raises an incident, we provide best-endeavours support via email/online ticketing (and phone where agreed) and will communicate progress, workarounds and fixes through the agreed support channel. For planned software updates, we coordinate maintenance windows and provide release notes in advance.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: Customer-hosted: access can be restricted to the buyer’s network and protected using buyer controls (e.g. VPN/zero-trust access and MFA at the access layer).
• Access restrictions in management interfaces and support channels: Access to the management console is restricted to authorised administrative users within the buyer’s environment. Accounts are role-based access-protected (for example, admin/operator), least privilege and strong credentials. Buyers can further restrict access using their own network controls (VPN/zero-trust, IP allow lists, firewall rules and segmentation) and can enforce MFA at the access layer where required. Service credentials for connectors are stored securely in the buyer environment and are only accessible to authorised users. Support channels are restricted to named buyer contacts; we verify requester identity and use ticketing/email (and phone, where agreed) with access limited to authorised support staff.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Username or password
  • Other
• Description of management access authentication: Customer-hosted: management access can be restricted via buyer VPN/zero-trust controls and MFA at the access layer.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: We follow documented information security policies and secure development practices, including access control, least privilege, change management, vulnerability management, incident response, and regular patching. Evidence of policies and processes can be provided on request.
• Information security policies and processes: We follow documented information security policies and operational processes covering: access control and least privilege; password/MFA requirements; secure configuration
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We manage configuration and change through a controlled release process. Service components (console, agents and supporting scripts) are versioned, with changes tracked from request through development, testing and release. Changes are assessed for operational and security impact (including authentication, authorisation, data handling and dependency updates) and reviewed before approval. Releases are packaged with release notes and, where required, rollback guidance. Customer deployments are customer-hosted; changes are applied by the buyer or with our assistance, using agreed maintenance windows. Configuration within the tool (connectors, credentials, schedules and throttling) is controlled via role-based access and audit logs.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We assess threats through routine review of vendor advisories and vulnerability feeds, plus internal testing and scanning of our code and release packages. Reported vulnerabilities are triaged by severity and potential impact, assigned an owner, tracked to remediation and verified before release. Security patches are prioritised and delivered as software updates with release notes; urgent fixes are expedited. As the service is customer-hosted, buyers apply updates in their own environment, supported by our guidance where required. We monitor emerging threats through platform/vendor notifications (for example, Microsoft), security bulletins and customer-reported issues via support channels.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Ultimate Migrator is customer-hosted, so protective monitoring is primarily provided by the buyer using their standard tooling (SIEM, endpoint monitoring, IDS/IPS, OS and application logs). The software generates audit logs and operational logs (for example, admin actions, job activity, errors, authentication events) which buyers can forward to monitoring platforms. Where a compromise is suspected, we support investigation on a best endeavours basis via the agreed support channel, helping identify relevant logs, isolate affected components and apply mitigations or patches. We aim to acknowledge security incidents within 1 working day during UK business hours, with escalation for critical issues by agreement.
• Incident management type: Supplier-defined controls
• Incident management approach: We operate a documented incident management process with predefined triage steps for common events (access issues, connector failures, job failures, performance degradation and suspected security incidents). Buyers report incidents via email/online ticketing (and phone where agreed). Incidents are logged, prioritised by impact/urgency and assigned an owner, with updates provided through the support channel. As the service is customer-hosted, we work with the buyer to gather logs and environmental details, identify root cause (software, configuration or platform), and agree mitigations or fixes. Incident reports and post-incident summaries can be provided on request, including timeline, impact, actions taken and recommendations.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g.cloud@ultimatetechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.