Skip to main content

Help us improve the Digital Marketplace - send your feedback

AGILE RELEASE LIMITED

Software Design and Development Services

Deisgn, development & support of bespoke software

Features

  • system design
  • Software Development
  • Software Consultancy
  • Software Design

Benefits

  • Increase Productivity
  • Reduce Costs & Risks

Pricing

£500 to £1,200 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilerelease.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 0 0 3 2 6 6 0 7 2 0 0 5 0 0

Contact

AGILE RELEASE LIMITED Fatih UCAR
Telephone: 07581779450
Email: info@agilerelease.co.uk

Planning

Planning service
Yes
How the planning service works
To be added
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide comprehensive training for cloud software and hosting services tailored to the specific needs of our clients. Our training programs cover a wide range of topics, including cloud infrastructure management, security best practices, scalability, and performance optimization. We offer both on-site and remote training sessions conducted by experienced professionals in the field. Our goal is to empower our clients with the knowledge and skills necessary to effectively utilize cloud technologies and maximize the benefits of their cloud investments.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
All our products are cloud based and we encourage buyers to migrate to cloud.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • AWS
  • AZure
  • GCP
  • Linode

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We provide tailored testing strategies encompassing manual and automated approaches. Our rigorous testing methodologies cover functional, usability, compatibility, and performance aspects. We collaborate closely with buyers to develop detailed test plans and execute them efficiently, leveraging industry-standard tools and technologies. Our focus extends beyond defect identification to performance optimization, ensuring scalable and responsive solutions. We advocate for continuous improvement, offering comprehensive documentation and reporting throughout the process. By prioritizing quality assurance, we aim to instill confidence in buyers and contribute to the success of their digital projects

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We support cloud hosting and software services through a combination of proactive monitoring, timely maintenance, and responsive technical support. Our team ensures the seamless operation of cloud environments by continuously monitoring performance metrics, identifying potential issues, and implementing preventive measures to minimize downtime. In addition, we offer 24/7 technical support to address any issues or concerns that may arise, providing timely assistance and resolution to keep our clients' systems running smoothly. We also conduct regular updates and optimizations to enhance performance, security, and reliability, ensuring that our clients' cloud hosting and software services remain robust and scalable.

Service scope

Service constraints
Our service operates within certain constraints that buyers should be aware of. These constraints primarily relate to resource allocation, scalability limits, and service availability. While we strive to provide reliable and scalable solutions, there may be occasional limitations on resource availability during peak usage periods or maintenance windows. Additionally, our service may have specific compatibility requirements or dependencies that need to be considered by buyers before implementation. We transparently communicate any constraints or limitations to our clients, ensuring that they have realistic expectations and can make informed decisions regarding the suitability of our service for their needs.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
2-4 hours in weekdays
12-24 hours over weekends
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
No
Web chat support
No
Support levels
Our support offerings are structured to cater to the diverse needs of our clients, ensuring timely assistance and resolution of any issues that may arise. We offer three tiers of support:

Standard Support: This level provides access to our knowledge base, documentation, and community forums. It's suitable for clients who require minimal assistance and are comfortable troubleshooting issues independently. Standard support is included with our base service package at no additional cost.

Premium Support: Our premium support tier offers faster response times, priority access to our support team via email or ticketing system. This level is ideal for clients who require more personalized assistance and faster resolution of critical issues. Pricing for premium support is available upon request and is based on the level of service required.

Enterprise Support: For clients with mission-critical applications and complex deployment scenarios, we offer enterprise-level support. This includes 24/7 phone support, dedicated technical account managers, proactive monitoring, and regular health checks. Pricing for enterprise support varies depending on the scope and scale of the deployment, and custom quotes are provided based on specific requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our cloud-based solutions prioritize energy efficiency and sustainability, helping organizations reduce their carbon footprint by optimizing resource utilization and minimizing energy consumption.

Covid-19 recovery

We support organizations in their recovery efforts by providing flexible and scalable cloud services that enable remote work, virtual collaboration, and digital transformation. Our solutions facilitate continuity of operations and enable rapid adaptation to changing circumstances during and post-pandemic.

Tackling economic inequality

Through our accessible and cost-effective cloud services, we empower organizations of all sizes, including small and medium enterprises (SMEs) and underprivileged communities, to access cutting-edge technology and compete on a level playing field.

Equal opportunity

We promote diversity and inclusivity in our workforce and partnerships, ensuring fair and equal opportunities for all individuals regardless of background, gender, ethnicity, or other characteristics. Our services are designed to be accessible and user-friendly, catering to diverse user needs and preferences.

Wellbeing

We prioritize the health and wellbeing of our employees, clients, and communities. Our cloud solutions enable remote work and flexible schedules, promoting work-life balance and reducing stress. Additionally, we support mental health initiatives and employee wellness programs within our organization.

Pricing

Price
£500 to £1,200 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilerelease.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.