Venture 1 Consulting Ltd.

Cloud Professional Services Consultancy

Venture 1 Consulting offers strategic, architectural, design, deployment, migration and support services across both the major public cloud platforms: Microsoft Azure and Amazon Web Services.

Core focus areas include cloud assessments, migrations, implementations, DR, back-up and archive, cloud identity, mobility and end user computing, data compliance and hybrid data centres.

Features

  • Consultative ethos, working with and alongside client internal resources
  • Focus on honesty and excellence
  • Vendor neutral approach to choosing and implementing a cloud platform
  • Expertise in strategy and design through to migration and support
  • Services always tailored to specific client requirements
  • Account management for all engagements
  • End-to-end customer care and aftercare

Benefits

  • Highly qualified and accredited consultants with years of cloud experience
  • All consultants security/background checked and vetted
  • Focus on achieving leaner, resilient, future-proofed, cost effective solutions
  • Holistic approach always taken to solution design
  • Documentation and knowledge transfer integral to all engagements
  • Microsoft Gold partners

Pricing

£350 to £1,050 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maxine.thurston@venture1consulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

2 0 0 9 0 7 3 6 3 8 8 8 8 2 2

Contact

Venture 1 Consulting Ltd. Maxine Thurston
Telephone: +44 (0)203 855 0203
Email: maxine.thurston@venture1consulting.com

Planning

Planning service
Yes
How the planning service works
To ensure controlled expenditure and a successful deliverable, planning is key.

Typically, the planning phase of a project has the following stages:
• Requirements Definition
• Scoping
• Overview of Cloud Options
• Technical Drill-Down into Key Areas
• Technical Design Workshop
• Cloud Readiness Assessment
• Identification of Cloud Adoption Blockers, Remediation and Dependencies
• High Level Design
• Cloud Consumption Estimation
• Low Level Design
• Security and Compliance
• Technology Demonstrations
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft (Azure, Office 365, Windows 10/11 etc.)
  • Amazon Web Services

Training

Training service provided
Yes
How the training service works
Venture 1 Consulting pride itself on the quality of knowledge share and handover it provides, which is critical to the long term success of a cloud implementation. Training of key staff allows for efficient knowledge sharing.

Venture 1 Consulting can create bespoke training courses for clients' IT administrators or users, or will work in partnership with specialist third party training facilitators to ensure clients get the right training for their specific needs. We can offer self-service online training courses for end users on a cost effective annual subscription basis covering products such as Office 365.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Cloud projects can be diverse in their required deliverables, given the breadth of services available. The setup and migration activity will therefore depend on the required cloud services and be driven by the client's technical and business requirements, such as service levels and recovery objectives.

Venture 1 Consulting will incorporate quality and rigor into the setup and migration, which normally includes the following phases:

• Define
• Design
• Build
• Test
• UAT
• Technical Documentation
• Support Documentation
• Handover
• Proof of Concept
• Pilot
• Migration and Transition
• Project Closure

Venture 1 Consulting also offers ongoing Service Support and Management.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft (Azure, Office 365, Windows 10/11 etc.)
  • Amazon Web Services

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Venture 1 Consulting employs the following Quality Assurance measures as key delivery components:
• Project Planning
• Project RAID Log
• Regular Project Meetings
• Regular Status Updates to Key Stakeholders
• Change Management
• Service Validation and Testing
• Knowledge Transfer
• Service Handover

All services can be validated against service performance requirements during the QA phase of a project if requested.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security incident management

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Venture 1 Consulting offers customers proactive monitoring, maintenance, build and patch management for their cloud and on premise server and desktop estates, and Call-off, Pay Monthly or Pay-As-You-Go options for technical support.

Support is 8am to 6pm as standard, with optional 24x7 support fulfilled in conjunction with our trusted global support partner.

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support Hours: Monday-Friday, 8am- 6pm UK time, excluding public holidays.

Severity A - 1 UK Business Hour
One or more services are inaccessible or unusable, severely affecting production, operations, or deployment deadlines. There will be an impact on production or profitability.

Severity B - 2 UK Business Hours
One or more services are impacted in an impaired fashion. A workaround may or may not exist, and the situation has moderate business impact.

Severity C - 4 UK Business Hours
The situation has minimal business impact. The issue is important but does not have a significant current service or productivity impact.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
SUPPORT LEVELS

Severity A
Response Time: 1 UK Business Hour
One or more services are inaccessible or unusable, severely affecting production, operations, or deployment deadlines. There will be an impact on production or profitability.

Severity B
Response Time: 2 UK Business Hours
One or more services are impacted in an impaired fashion. A workaround may or may not exist, and the situation has moderate business impact.

Severity C
Response Time: 4 UK Business Hours
The situation has minimal business impact. The issue is important but does not have a significant current service or productivity impact.

HOURS OF SUPPORT
Monday-Friday, 8am- 6pm UK time, excluding public holidays.
Optional 24 x 7 support is available at an extra cost.

PRICING
Costs are dependant on the services supported

Three pricing models are available:
1. Pay Annually
2. Pay Monthly
3. Pay As You Go

FEATURES
Contracts include:
1. Telephone support
2. Email support
3. Remote control/takeover
4. Named Account Manager
5. Dedicated Technical Account Manager (large contracts only)

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

We are Support The Goals accredited, and are actively working towards fighting Climate Change across our entire supply chain. Please see: https://www.venture1consulting.com/our-sustainability-pledge for full details. This page and other related pages are updated regularly to record our progress.
Tackling economic inequality

Tackling economic inequality

We are Support The Goals accredited, and actively support youth employment for those from all backgrounds. Please see: https://www.venture1consulting.com/our-sustainability-pledge for full details. This page and other related pages are updated regularly to record our progress.
Equal opportunity

Equal opportunity

We are Support The Goals accredited, and actively support youth employment for those from all backgrounds. Please see: https://www.venture1consulting.com/our-sustainability-pledge for full details. This page and other related pages are updated regularly to record our progress.
Wellbeing

Wellbeing

We are active advocates of wellbeing for all of our staff. We offer all staff health insurance via AXA and access to a range of wellbeing products and services, including free counselling, discounted gym membership and fitness classes, etc. via Reward Gateway.

Pricing

Price
£350 to £1,050 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maxine.thurston@venture1consulting.com. Tell them what format you need. It will help if you say what assistive technology you use.