METRICS MATURITY UK LTD

Cloud / IT Sourcing

Support for Cloud and IT sourcing projects beginning with a sourcing strategy, full RfP management and implementation. Support also covers choice of a cloud or service provider and due diligence as well as handling of contract negotiations as well as transition support and set up of a retained IT.

Features

• Uncovering sourcing / right-shoring / cloud potentials
• Providing best practices and calculating business cases
• Definition of criteria for selecting cloud / IT vendors
• Consideration of cloud requirements and current standards
• Restructuring IT services for a more suitable cloud sourcing

Benefits

• Proven evaluation tools and transparent decision making
• Market-proven templates available
• Standardised methodology

£5,000 to £249,999 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremy.smith@metrics.biz. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

201726221035664

Contact

Jeremy Smith
07802175436
jeremy.smith@metrics.biz

Planning

• Planning service: Yes
• How the planning service works: We offer program and project management services for cloud and IT sourcing projects. In addition we can offer detailed business analysis and calculates business cases for its clients as part of a profoundly informed consulting service. We use established methodologies for this and have current benchmarking data at hand from one of Europe's largest databases. With the knowledge of current prices / costs and SLA / service / cloud design we are able to prepare our clients for the migration / transition phase of a sourcing project.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can support the transition / migration phase as part of cloud / IT sourcing projects to ensure the transfer of operational responsibility to the new service / cloud provider. This touches 4 different areas: ; a) Services – this includes service level management, quality control and monitoring / reporting; b) Finance – this includes validation of costs / prices and the development of cost allocation models; c) Contracts – this refers to the implementation of control structures and the development of a contract management; d) Cooperation – this ensures the establishment of a governance and a retained organization, the provision of communication methods and supervision bodies as well as an escalation management and the control of knowledge transfer"
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no constraints regarding our services; we are able to provide comparisons for all cloud and IT services

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond the same day to email requests during the working week and next working day for email requests received at the weekend
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We respond to requests the dame day during the working week and next working day for requests received at the weekend

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Security conforms with processes defined in our ISO9001 certification
  • ISO 27001 Lead Auditor

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Equality and Diversity Policies ; We have in place: - ; • Equal Opportunities and Diversity Policy ; • Diversity and Equality Code of Conduct - for visitors, customers, partners, suppliers and contractors ; • Race, Disability and Gender Equality Scheme

Pricing

• Price: £5,000 to £249,999 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremy.smith@metrics.biz. Tell them what format you need. It will help if you say what assistive technology you use.