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ACCESS UK LTD

Eploy Implementation Professional Services

Implementation, customisation and configuration of the Eploy Recruitment CRM and Applicant Tracking System to the customer's unique requirements.

Features

  • Implementation and project management
  • Website integration
  • Data migration
  • Software customisation & configuration
  • Training & mentoring

Benefits

  • Reduces deployment time
  • Increases user & hiring manager take-up
  • Provides greater visibility of key recruitment metrics
  • Improved candidate experience
  • Ensure best practice

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@eploy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 0 2 9 9 1 4 7 4 1 8 9 2 9 1

Contact

ACCESS UK LTD Eploy Bids
Telephone: 0800 073 4243
Email: bids@eploy.co.uk

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Project management and governance

Service scope

Service constraints
Available Monday-Friday 9am to 5pm

User support

Email or online ticketing support
Yes
Support response times
Priority 3 Customer has a question regarding the use of the Services. Within 8 Normal Business Hours.
Priority 4 Certain non-essential features of the Services are impaired while most major components of the Services remain functional affecting any part of the user base.Within 8 Normal Business Hours.
Priority 5a Errors that are, non-disabling or cosmetic and clearly have little or no impact on the normal operation of the Services. Within 2 Business Days after initial response.
Priority 5b Requests for new features/functionality that does not exist in the current version of the Services , Within 5 Business Days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Eploy provide support services in line with Eploy's standard Service Level Agreement.

Support is included within the cost of the Eploy ATS & Recruitment CRM subscription.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Business architect £950.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £950.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £950.00

Chief digital and data roles

Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,900.00

Data roles

Data analyst
Role level UK Rate Offshore Rate
Data analyst £950.00

IT operations roles

Infrastructure operations engineer
Role level UK Rate Offshore Rate
Infrastructure operations engineer £950.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk manager £950.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £950.00
Senior delivery manager £950.00
Product manager
Role level UK Rate Offshore Rate
Product manager £950.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
QAT analyst £950.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £950.00
Senior DevOps engineer £950.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £950.00
Software developer
Role level UK Rate Offshore Rate
Developer £950.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £950.00
Content designer
Role level UK Rate Offshore Rate
Content designer £950.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bsi
ISO/IEC 27001 accreditation date
Friday 4 October 2024
What the ISO/IEC 27001 doesn’t cover
N/A-The certification scope covers our entire business operations and product set. In addition our platform is hosted on Microsoft Azure which is also fully ISO 27001 certified
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
3f50e76a-f3f4-47cc-860d-e8e43632205d
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@eploy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.