Arrow Business Communications Limited
Microsoft 365 Assessment
A Microsoft 365 Assessment will provide your organisation a clear understanding a Microsoft 365 deployment, services already consumed and alignment to best practices
The service provides you with information needed to make decisions to migrate services and/or adopt capabilities within the Microsoft 365 suite of products, from collaboration to security.
Features
- Delivered by Microsoft 365 certified Consultants.
- Review of current organisational adoption of the MW
- End User Compute Evaluation
- Microsoft 365 Adoption & Security Review
- Stakeholder Playback
Benefits
- Development of a Modern Workplace Roadmap
- Delivered by Microsoft 365 certified Consultants.
- Educates on Modern Workplace Concepts & Benefits
- Take advantage of Eligible Funding support
- Identify Security Risks and Security plan with MW Roadmap
Pricing
£900 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@aro.tech.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 0 5 0 7 5 6 2 5 9 9 0 7 2 5
Contact
Arrow Business Communications Limited
John Loftus
Telephone: 07545 929225
Email: gcloud@aro.tech
Planning
- Planning service
- Yes
- How the planning service works
- The service will provide your organisation with the information needed to make key decisions to further migrate services and/or adopt other capabilities within the Microsoft suite of products, ranging from Azure to Microsoft 365 services.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft 365
- Microsoft Teams
- Microsoft Azure
- Microsoft Dynamics 365
- Microsoft Power Platform
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Our standard response time is four working hours Monday-Friday 8 - 6pm.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- NA
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance UK Limited
- ISO/IEC 27001 accreditation date
- 01 December 2023
- What the ISO/IEC 27001 doesn’t cover
- Provision of IT and Telecommunications Services (AV and Video Conferencing, Business Mobile, Cloud Telephony, Contact Centre, Cyber Security, Data Centre Services, Data services, IT, Software Development, Mobile Data) in accordance with the Statement of Applicability, version 1.0, plus Code of Practice ISO 27017:2015 on information security controls for cloud services and Code of Practice ISO 27018:2019 for protection of personally identifiable information (PII) in public clouds.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- NHS Data Security and Protection Toolkit. ODS Code: 8J121
Social Value
- Social Value
-
Social Value
WellbeingWellbeing
To help us drive wellbeing and engagement throughout Arrow, we have dedicated Wellness Champions at each of our key sites – these are voluntary roles and act as a central point of contact for advice and guidance around the mental health and wellbeing of our people. They also help to drive the promotion and organisation of various corporate social responsibility initiatives across Arrow further driving engagement. A dedicated Teams channel is used to communicate, share, and promote these activities.
Each Champion has completed Mental Health First Aider training so that they are equipped with the necessary skills to fulfil this role. These courses run through MHFA England have also been attended by other members of the wider team.
The engagement of our people is paramount at Arrow, and we track this closely, currently sitting at 89% this places us in the upper quartile of all benchmarked organisations. In addition to our 2 main annual surveys, we also track the wellbeing and resilience of our people as well as our eNPS score monthly to ensure we keep a close temperature check on how they are feeling. Our current eNPS score is 52% which places us in the top 25% of organisations in our industry.
Pricing
- Price
- £900 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@aro.tech.
Tell them what format you need. It will help if you say what assistive technology you use.