NORTH HIGHLAND UK LIMITED
Operating Model Design and Transformation for Cloud Services
North Highland have a depth of expertise in delivering people-centric operating model transformations and in supporting organisations define their strategy and capabilities relating to the cloud including the processes, data, people, and systems required to be agile and adaptable to meet the needs of an ever-changing marketplace.
Features
- Vision: Defining your vision & the 'case for change'
- Value Stream and Processes: Defining end to end connected value
- Business Capabilities: Understanding capabilities driving business value and improvement
- Sourcing & Partners: How you leverage partners and internal capability
- Governance: Establishing how you make decisions, manage risk and communicate
- Performance management: Assessing and influencing organisation and individual performance
- Technology & Data: Defining technology and data landscape for performance
- Organisational Design: Defining how people are organised, roles, responsibilities, skills
- People and Workforce: Defining talent composition, career pathways, organisational culture
- Leadership: Roles and how they drive culture and performance
Benefits
- Alignment on strategy and vision across key stakeholders
- Reduce risk of organisational strategy failure
- Clarity of how value is delivered across your organisation
- Competitive advantage through aligned technology, processes and capabilities
- Deliver in aligned manner for customers or service users
- Improved organisational agility and speed of change
- Understanding current gaps and roadmap of prioritised activities
- Adoption of new ways of working and requisite cultural shifts
- Improved attraction and retention of high performing employees
- Clarity on priority capabilities and how they can be developed
Architecture roles
Business architect
| £640.00 |
£475.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,825.00 |
£1,325.00 |
Data architect
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £3,495.00 |
£2,500.00 |
Enterprise architect
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Network architect
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,825.00 |
£1,325.00 |
Security architect
| £1,170.00 |
£850.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Solution architect
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Technical architect
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Chief digital and data roles
Chief data officer
| £3,495.00 |
£2,500.00 |
Chief information security officer
| £3,495.00 |
£2,500.00 |
Chief technology officer
| £3,495.00 |
£2,500.00 |
Data roles
Analytics engineer
| £640.00 |
£475.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Data analyst
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £2,350.00 |
£1,725.00 |
Data engineer
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Data ethicist
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Data governance manager
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Data scientist
| £640.00 |
£475.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
| £2,915.00 |
£2,150.00 |
Machine learning engineer
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
Performance analyst
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
IT operations roles
Application operations engineer
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Business relationship manager
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
Change and release manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
Command and control centre manager
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
End user computing engineer
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
IT service manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £2,915.00 |
£2,150.00 |
Incident manager
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
Infrastructure engineer
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Infrastructure operations engineer
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
Problem manager
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
Service desk manager
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Service transition manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
Product and delivery roles
Business analyst
| £640.00 |
£475.00 |
| £715.00 |
£525.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Delivery manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £2,915.00 |
£2,150.00 |
Digital portfolio manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £2,915.00 |
£2,150.00 |
Product manager
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Programme delivery manager
| £1,490.00 |
£1,095.00 |
Service owner
| £1,490.00 |
£1,095.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
Test engineer
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
Test manager
| £1,490.00 |
£1,095.00 |
| £2,915.00 |
£2,150.00 |
Software development roles
Development operations (DevOps) engineer
| £640.00 |
£475.00 |
| £715.00 |
£525.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
| £2,350.00 |
£1,725.00 |
Frontend developer
| £640.00 |
£475.00 |
| £715.00 |
£525.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Software developer
| £640.00 |
£475.00 |
| £715.00 |
£525.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £1,825.00 |
£1,325.00 |
| £2,350.00 |
£1,725.00 |
| £2,350.00 |
£1,725.00 |
User-centred design roles
Accessibility specialist
| £715.00 |
£525.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £2,915.00 |
£2,150.00 |
Content designer
| £715.00 |
£525.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Content strategist
| £1,170.00 |
£850.00 |
Graphic designer
| £715.00 |
£525.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Interaction designer
| £715.00 |
£525.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Service designer
| £715.00 |
£525.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Technical writer
| £1,170.00 |
£850.00 |
| £1,825.00 |
£1,325.00 |
User researcher
| £715.00 |
£525.00 |
| £880.00 |
£645.00 |
| £1,170.00 |
£850.00 |
| £1,490.00 |
£1,095.00 |
| £1,825.00 |
£1,325.00 |
| £2,915.00 |
£2,150.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
The Certification Body of Aprio, LLP
-
ISO/IEC 27001 accreditation date
-
Wednesday 24 July 2024
-
What the ISO/IEC 27001 doesn’t cover
-
ISO27001 certification does not cover handling of specific data types such as health care and payment transactions that are covered under other certifications such as HIPAA and PCI.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
The British Standards Institution bsi
-
ISO 9001 accreditation date
-
Saturday 6 July 2024
-
What the ISO 9001 doesn’t cover
-
Our ISO9001 certification specifically covers Business Analysis, Project Management, and managed services. Other service areas we provide, such as Organisational and Change Management fall outside the current certification scope.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
4ae803c4-cffe-4e8f-9739-7ac106532076
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
331483cd-9060-4fbf-9074-d55ec6ed6e4e
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Service documents
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