Qwikify Document Automation
Qwikify instantly generates documents on demand. Easy to use workflows allow users to automatically generate and update Digital Care Records, Policies & Procedures, Audits, Assessments, Quality Assurance, Health & Safety and other documents in seconds using smart templates. A powerful template builder allows users to create completely custom solutions.
Features
- Multi document generator.
- Multi document review.
- Smart template builder.
- Form builder.
- Charts builder.
- Notes recording.
- Mobile app. Offline access.
- Marketplace.
- Reports & Analytics.
Benefits
- Digital care records, policies & procedures, forms and more.
- Generate expert documents in seconds from smart templates.
- Generate and review multiple documents simultaneously.
- Create your own custom templates with our template builder.
- Automate any document, form or chart.
- Generate any document, anywhere, on demand, web or mobile.
- Share best practice and collaborate on templates through our marketplace.
- Automate document update, review and versioning with smart templates.
- Freemium app. Generate documents on our mobile app for free.
- Access our app features via our API.
Pricing
£0 to £50 a user a month
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
2 0 6 0 5 2 2 7 5 1 5 1 7 5 7
Contact
MYCAREADMIN LIMITED
Khaled Gamiet
Telephone: 0800 6893596
Email: info@qwikify.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- The user's account may be blocked if payment is not made.
- System requirements
-
- Web browser
- IOS or Android device
- IEEE 802.11g/n Internet Connection
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- We will make all reasonable effort to respond as quickly as possible.
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Onsite support
- No
- Support levels
- We provide email support.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- We provide a free app and self service online training and documentation. Our app has been designed so that users can onboard and train themselves.
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
- Upon termination of the contract, you can request through our support team a full extract of your data (CSV).
- End-of-contract process
- Customers are given 30 days at the end of the contract to migrate any data before it is erased from all servers.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The free mobile app works as a standalone app and also when offline. It can be used to generate documents. Templates can be downloaded from our marketplace. The web portal provides more advanced features including a template builder, document editing and review tools and administrative functions.
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- No
- Customisation available
- Yes
- Description of customisation
- Customisation is one of the main differentiators of our platform. We provide a smart template builder which allows users to create and automate any kind of document including electronic care plans, policies and procedures, forms, checklists, inspections, audits and more.
Scaling
- Independence of resources
- Qwikify runs on a highly scalable multi-tenant architecture. The system automatically scales horizontally to meet higher loads and usage.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Physical access control, complying with another standard
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- The end user can export data from in .CSV format.
- Data export formats
-
- CSV
- Other
- Other data export formats
-
- MS Word
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- We will make commercially reasonable efforts to make our service available 24 hours a day, seven days a week, except for unavailability during emergency or routine maintenance.
- Approach to resilience
- Our platform runs on AWS.
- Outage reporting
- Email.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Customers have the ability to set user roles and permissions. Users without sufficient privileges do not have access to management interfaces and support channels.
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Our infrastructure is hosted by AWS.
- Information security policies and processes
- We follow our own internal security processes.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Any changes to the platform are tracked through JIRA and Github.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- We audit our servers on a regular basis with patches applied.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We monitor our systems and are able to respond to incidents 24/7 depending on the severity.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Users can report incidents via email.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
Employees can work from home to avoid travel.
Pricing
- Price
- £0 to £50 a user a month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- We have a mobile app which is always free. Users can import templates from our marketplace, generate documents on demand on the mobile app and then export the documents for sharing or editing.
- Link to free trial
- https://www.qwikify.com