MYCAREADMIN LIMITED

Qwikify Document Automation

Qwikify instantly generates documents on demand. Easy to use workflows allow users to automatically generate and update Digital Care Records, Policies & Procedures, Audits, Assessments, Quality Assurance, Health & Safety and other documents in seconds using smart templates. A powerful template builder allows users to create completely custom solutions.

Features

  • Multi document generator.
  • Multi document review.
  • Smart template builder.
  • Form builder.
  • Charts builder.
  • Notes recording.
  • Mobile app. Offline access.
  • Marketplace.
  • Reports & Analytics.

Benefits

  • Digital care records, policies & procedures, forms and more.
  • Generate expert documents in seconds from smart templates.
  • Generate and review multiple documents simultaneously.
  • Create your own custom templates with our template builder.
  • Automate any document, form or chart.
  • Generate any document, anywhere, on demand, web or mobile.
  • Share best practice and collaborate on templates through our marketplace.
  • Automate document update, review and versioning with smart templates.
  • Freemium app. Generate documents on our mobile app for free.
  • Access our app features via our API.

Pricing

£0 to £50 a user a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@qwikify.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

2 0 6 0 5 2 2 7 5 1 5 1 7 5 7

Contact

MYCAREADMIN LIMITED Khaled Gamiet
Telephone: 0800 6893596
Email: info@qwikify.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
The user's account may be blocked if payment is not made.
System requirements
  • Web browser
  • IOS or Android device
  • IEEE 802.11g/n Internet Connection

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We will make all reasonable effort to respond as quickly as possible.
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
We provide email support.
Support available to third parties
No

Onboarding and offboarding

Getting started
We provide a free app and self service online training and documentation. Our app has been designed so that users can onboard and train themselves.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Upon termination of the contract, you can request through our support team a full extract of your data (CSV).
End-of-contract process
Customers are given 30 days at the end of the contract to migrate any data before it is erased from all servers.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The free mobile app works as a standalone app and also when offline. It can be used to generate documents. Templates can be downloaded from our marketplace. The web portal provides more advanced features including a template builder, document editing and review tools and administrative functions.
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
Customisation is one of the main differentiators of our platform. We provide a smart template builder which allows users to create and automate any kind of document including electronic care plans, policies and procedures, forms, checklists, inspections, audits and more.

Scaling

Independence of resources
Qwikify runs on a highly scalable multi-tenant architecture. The system automatically scales horizontally to meet higher loads and usage.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
The end user can export data from in .CSV format.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • MS Word
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
We will make commercially reasonable efforts to make our service available 24 hours a day, seven days a week, except for unavailability during emergency or routine maintenance.
Approach to resilience
Our platform runs on AWS.
Outage reporting
Email.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Customers have the ability to set user roles and permissions. Users without sufficient privileges do not have access to management interfaces and support channels.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our infrastructure is hosted by AWS.
Information security policies and processes
We follow our own internal security processes.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Any changes to the platform are tracked through JIRA and Github.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We audit our servers on a regular basis with patches applied.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We monitor our systems and are able to respond to incidents 24/7 depending on the severity.
Incident management type
Supplier-defined controls
Incident management approach
Users can report incidents via email.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Employees can work from home to avoid travel.

Pricing

Price
£0 to £50 a user a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
We have a mobile app which is always free. Users can import templates from our marketplace, generate documents on demand on the mobile app and then export the documents for sharing or editing.
Link to free trial
https://www.qwikify.com

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@qwikify.com. Tell them what format you need. It will help if you say what assistive technology you use.