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Crimson Ltd

Microsoft 365 - Office 365 Document Management EDRM in SharePoint

Crimson's services can support an Electronic Document and Records Management solution (EDRM) project from discovery, high level design, implementation and project delivery to Go Live and Post Go Live Support. This EDRM service helps retain corporate knowledge and ensures easy access to current and historical documents.

Features

  • Microsoft Office 365 EDRM Assessment Service
  • SharePoint Migration from on-prem to cloud
  • Implementation SharePoint and EDRM
  • Configuration of SharePoint content, search capabilities
  • EDRM Information Governanace
  • Design and Implement Intranet sites in SharePoint
  • Migration of documents and records from other systems
  • Power apps and Power Automate capabilities to work with EDRM
  • EDRM Knowledge Management
  • Reduces corporate risk through EDRM

Benefits

  • Microsoft Gold Partner with fully Certified & experienced Professionals
  • Digitally transform way you work with unlocking the value O365
  • Office 365 Advanced Security Management
  • Access documents from virtually anywhere and any device.
  • Information Architecture analysis, design and delivery.
  • Faster End User EDRM adoption
  • Ensures optimum configuration of Office 365 and SharePoint
  • EDRM ensures knowledge is available to be re-used
  • Less time wasted on searching for lost documents
  • Faster return on EDRM investment

Pricing

£650 to £1,450 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ciara.Mcmillan@crimson.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 1 0 4 8 2 8 4 8 1 5 0 4 7 9

Contact

Crimson Ltd Ciara Clare McMillan
Telephone: +447887690504
Email: Ciara.Mcmillan@crimson.co.uk

Planning

Planning service
Yes
How the planning service works
Firstly, we look at the organisation data repositories and categorise them into functional areas as determined by the client. We then build an analyse document that details the current environment and align that with a new vision and transformation plan
We then work closely with you to build a new information architecture and remap legacy data repositories to new cloud and digital workloads. This process involves finding the best cloud functions, components and technology matching those to requirements while ensuring best fit to the organisation
We then conduct a data migration process utilising the best migration tools that allow your data to be mapped to the technologies that best fit your organisation and its objectives
We then ensure on-going steady state following the data migration and work closely with you to achieve your ROI
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Azure
  • Microsoft 365
  • Dynamics 365

Training

Training service provided
Yes
How the training service works
We provide train the trainer sessions on admin users
We can provide bespoke trainer to meet the user's needs
Training is tied to specific services
Yes
Services the training service works with
  • Dynamics 365
  • Microsoft 365
  • Microsoft Azure

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Discover and assess on-premises VMs, we will walk you through design decisions and operational considerations when implementing Azure architecture.
Plan your migration mitigating risks
Migrate your workloads to Azure.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Azure
  • Microsoft 365
  • Dynamics 365

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Proactive monitoring continuously measures the performance of key subsystems of the Microsoft Azure services platform against the established boundaries for acceptable service performance and availability. When a threshold is reached or an irregular event occurs, the monitoring system generates warnings so that operations staff can address the threshold or event.

Security testing

Security services
Yes
Security services type
  • Security design
  • Security testing
  • Security audit services
Certified security testers
Yes
Security testing certifications
Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Crimson offer a range of Dynamics Support Services from Essentials (break fix) through to Premier, our fully managed Business Application Service. We offer variants on SLA’s, hours of support, levels of support and items in support (multiple technologies), and other complimentary value-added services (including upgrade management and small enhancements)

Service scope

Service constraints
The service is dependent on the Microsoft support, upgrade and maintenance policy and service which is included in the Microsoft licence fees

User support

Email or online ticketing support
Email or online ticketing
Support response times
This will depend on the customers support plan and associated SLA's. We offer three levels of support Essentials, Advantage and Premiere each has specific SLA's. We also can work with customers on bespoke support packages which meet their specific needs.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide three levels of support:
Essentials, Advantage & Premiere. We will also tailor support levels to meet customer's requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Crimson is committed to maintaining and continuously improving community sustainability, augmenting and expanding new and existing initiatives to drive measurable social, economic and environmental value.

By moving to cloud servers, we have reduced our IT energy usage. The move to cloud hosting is being completed across all regions in 2022. Printing has been dramatically reduced and is actively discouraged where appropriate. We are optimising the operation of building cooling and heating systems and introducing low energy lighting wherever appropriate and feasible. In most of our offices we have moved to a majority of energy-saving LED light fittings. This will be expanded further in 2022. Our Belgian offices have solar panels for electricity production, reducing the use of electricity generated from coal-fired power stations. We will be moving towards renewables in other parts of the Group in 2022 and beyond. Used IT equipment is disposed of responsibly using suppliers that operate according to our Supplier Code of Conduct. IT equipment is also donated to charities where possible.

Examples of initiatives we can support or run-in collaboration with clients include:

• Volunteering Days: Crimson can commit to volunteering days at regular intervals throughout the service period to raise awareness of environmental impact across Manchester communities, including taking part in community conservation days to improve local biodiversity.
• Green Space Development: Crimson will commit to maintaining and enhancing green spaces to support biodiversity and health and wellbeing across local client communities. Our teams can support green space maintenance and development including donating trees or plants to enhance communal green spaces within underprivileged areas, or general maintenance of these areas.

Covid-19 recovery

To support Covid-19 recovery, Crimson delivers career advice/workshops to employment agencies, colleges and community partners aimed at decreasing long-term unemployment (which rose to 13% amongst youths during 2020). We attend career-fairs and promote employment/training schemes (including live careers events) to enhance understanding of the employment market. We help people develop LinkedIn profiles through 1:1 coaching/mentoring. We encourage support for and participation in local and national outreach and skills development events - partnering with schools, colleges, community partners and prisons to provide advice on Tech careers. We will consult with clients to advise on events we can deliver, as well as opportunities for individuals across all demographics to upskill or retrain to support focused career mobility as part of a future talent pipeline.

Tackling economic inequality

Crimson as part of the Crimson is partnered with Working Links Justice, School of Hard Knocks, Even Break, BERA Race, Ethnicity & Equality Network, and The Race Ratio (to name just a few), demonstrating that social value, fair and equal access to opportunity and professional ethics are at the heart of our organisation.

Examples of initiatives we have delivered include mentoring days (Working Links Justice) and CV workshops and presentations through EvenBreak and School of Hard Knocks. Our consultants aim to instil confidence in individuals returning to work and will engage with Clients to agree the most appropriate initiatives and community partners to support employability.

Equal opportunity

Crimson has been delivering Tech Talk Podcasts to a targeted Technology and IT audience since 2008, regularly featuring in iTunes Top 20 charts. Leveraging podcast capability, we provide regular releases of Diversity and Equality Toolkits - a series of podcasts with chairman, CEOs and directors sharing their tips and success secrets on driving diversity and inclusion in their businesses. This provides opportunity for viewers to develop an understanding of shaping culture, the importance of tenacity, learning from mistakes, passion, compassion and, even, courage. Businesses of all shapes, sizes and sectors can take ideas, guidance, and inspiration from these stories as they set out on their own narrative of discovery. The toolkit forms part of internal initiative Inspire's, 'Simple Acts' campaign to change the way the UK does business. Tech Talks podcasts can be leveraged to support increased equality and awareness for clients and their teams, as well as local SMEs, MSMEs and VCSEs.

Wellbeing

A happy workforce is a productive workforce. Following the pandemic, we have seen a massive increase in the need to ensure talent, both temporary and permanent, achieve work / life balance, reduce burnout and improve retention. We support mental wellness across our global business, offering clients and candidates access to Crimson’s Wellness Hub - a digital toolkit which promotes personal and professional development, access to training and upskilling advice, resources and opportunities, advice on managing stress and increasing personal and professional wellness, interactive sessions with wellness and fitness gurus and meditation and nutrition advice.

Pricing

Price
£650 to £1,450 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ciara.Mcmillan@crimson.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.