iCoTech

iCoPlan

iCoPlan is a Project Portfolio Management Accelerator based on the Power Platform. This is used to manage all elements of PPM for customers across Public Sector. This utilises Power Platform, Power BI, Power Automate and Co-Pilot, and can be fully configured to meet your needs.

Features

• Managing all elements of the Project Portfolio in one solution
• Linking Projects, to Programmes to Portfolios, to the business strategy
• Interconnected with iCoRisk & iCoView, for Risk and Strategy Management
• Managing Schedules utilising Planner, MS Project or Project Online
• Tracking of Risks & Issues against Projects and Programmes
• Tracking of Actions & Decisions against Projects and Programmes
• Tracking of Lessons, Changes and Benefits against Projects and Programmes
• Creating Highlight Reports from a single source of the truth
• Visibility of the whole portfolio of change in one platform.
• Enabling focus on delivery and not tooling.

Benefits

• Produce reports at a single touch, with live data
• Efficiencies, not needing capacity to build reports and charts manually
• Seamless collaboration of Project Tasks, with planner and teams

£3,499 an instance

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

211186539273534

Contact

Joel Markham
07535827929
Joel.markham@icotechservices.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: We can integrate iCoPlan into almost any other software solution, using over 1000 connectors that are available to the Power Platform.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: The buyers tend to want to use their M365 tenancy, but we can setup a Private Tenancy if required. Furthermore there are a series of licences that will be required for the use of the Power Platform, but most Buyers will probably already be using these services and therefore have these licences in place.
• System requirements:
  • Access to M365 Tenancy
  • Use of Power Platform, and provision of appropriate licences
  • Use of Project for the Web/ Planner

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We have a 4 hour response time, Monday - Friday 9:00 - 17:00.; The buyer can pay for increased support on a case by case basis if required.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We have various levels of support that are configured by the Buyer at the time of purchase. There is no one size fits all approach to the purchase of Support for iCoPlan.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: As part of the purchase of iCoPlan we will scope the onboarding wave with you, working out what configuration you need on the initial deployment. Essentially we are trying to build the MVP, or at least digitise the manual processes and systems you already have to a suitable level. At this point we will also build a backlog of changes to be made in the future. Once the commercial process has been completed, we will support the Buyer in downloading the accelerator through AppSource, we will complete the required configuration, then handover to the Buyer through our defined processes for Testing and Implementation. We can help the Buyer with Training, Knowledge sharing and many other elements of the onboarding wave is covered during this period. ; ; There are trial environments and other discovery activities that can be completed to help the Buyer understand how the iCoPlan Accelerator plus configuration can meet their needs.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: The data for this solution is always stored in the customers M365 environment, therefore when the contract ends, there is no requirement for iCoTech to hand over any data to the Buyer, as the Buyer already has it.
• End-of-contract process: The optimisation contract is usually for 12 months, at the end of the agreement it simply expires, unless an agreement has been reached to extent it for a further year. ; ; As the licence to the iCoPlan accelerator is a one off perpetual licence, there is no need for an ongoing contract with iCoTech.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Buyers can engage with iCoTech to purchase iCoPlan, and as iCoPlan has been built on the Power Platform it is fully customisable to meet the needs of the buyer. Through the low code, no code approach, iCoTech can onboard the customer to iCoPlan and then continue to configure the product through our iteration services.

Scaling

• Independence of resources: The Accelerator is in the M365 Tenancy, Microsoft manage this on behalf of the Buyer. Therefore Microsoft put in place solutions to ensure there is no impact to the performance of the services it provides.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The data is stored in the Buyers M365 environment, so there is no requirement for users to export their data.; ; The data can be accessed through any other Power Platform solution, e.g Power BI whereby the user can connect Power BI to the Platform Database and create interactive visualisations of the data. ; ; The Buyer can also backup their data within M365 if required.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel
  • Power Query
  • Other Power Platform Connectors
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel
  • Other Power Platform Connectors

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: The data never goes between iCoTech's network and the Buyers network. The data is always stored in the Buyers M365 Tenancy.
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: As the platform is in M365, iCoTech cannot guarantee any availability of service. This is between the Buyer and Microsoft to agree.
• Approach to resilience: As the solution is in the Buyers M365, resilience is agreed and committed too between the Buyer and Microsoft. iCoPlan is simply an Accelerator in the Power Platform, hosted in the Buyers M365 Tenancy.
• Outage reporting: As the solution is in the Buyers M365, outage reporting is agreed and committed too between the Buyer and Microsoft. iCoPlan is simply an Accelerator in the Power Platform, hosted in the Buyers M365 Tenancy.

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Microsoft 365 Authentication. ; ; The Accelerator is in the M365 Tenancy, Microsoft manage this on behalf of the Buyer.
• Access restrictions in management interfaces and support channels: There are a number of permission roles for the application that are developed. ; ; But Access Restrictions are already in place as per the Buyer making use of the Power Platform.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: ICoTech is Cyber Essentials Plus certified. ; ; However:; ; As the solution is in the Buyers M365, security governance is agreed and committed too between the Buyer and Microsoft. iCoPlan is simply an Accelerator in the Power Platform, hosted in the Buyers M365 Tenancy.; ; iCoTech can help and support each buyer in specific security governance requirements if required.
• Information security policies and processes: ICoTech have a number of Information Security Policies and Processes in place for our internal systems and processes. ; ; However;; ; As the solution is in the Buyers M365, Information & Security Policy is agreed and committed too between the Buyer and Microsoft. iCoPlan is simply an Accelerator in the Power Platform, hosted in the Buyers M365 Tenancy.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: As part of our Optimisation Service, The Buyer will have three elements that will be in place to help with Congiruation and Change Management:; 1 - Support - We are on hand to support and make sure the platform is always available. ; 2 - Iteration - Changing the solution for the Buyer on a case by case basis as requested.; Each configuration of the solution is documented and goes through strict change control at the appropriate points in iCoTech's methodology.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: The Accelerator is in the M365 Tenancy, Microsoft manage this on behalf of the Buyer. Therefore Microsoft put in place solutions to ensure there is appropriate vulnerability managements approaches in place.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: The Accelerator is in the M365 Tenancy, Microsoft manage this on behalf of the Buyer. Therefore Microsoft put in place solutions to ensure there is appropriate protective monitoring in place.
• Incident management type: Undisclosed
• Incident management approach: As part of the Optimisation Service, we have a defined process for incidents whereby the customer can request our support in resolving issues etc. ; ; We also look at the wider Power Platform Tech Stack to provide early warning if there is a Global Problem across the Tech Stack.; ; We complete monthly reports on the Changes requested, Support Cases raised and Roadmap Issues that may occur.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  iCoTech are promoting a number of initiatives that focus on our reduction of carbon emissions. Within any contract we would (If agreeable) request that all meetings are done remotely via Teams, thus reducing our carbon footprint for any engagement. ; ; Furthermore iCoTech offer a Salary Sacrafice Scheme, so that our employees have access to electric cars. Already we have done over 200,000 miles on electric power! Further helping fight climate change as a business! ; ; Finally, iCoTech have reduced our carbon footprint by reducing our office size, we have exited our large office in replacement for a much smaller office facility, which has massively reduced the energy consumption we have used as a business, plus reduced demand on public transport for our staff members now not having to commute into the office each day.

  Wellbeing

  Employee Wellbeing - iCoTech already operate a remote working policy that allows all of our employee’s to work remotely if required. But also offers our collaborative working spaces to be available for all if required for mental health and social reasons. We focus heavily on self learning, promotion and awareness of Mental & Social Health activities across the business. iCoTech would be open to inviting team members of the Buyer to our next Employee Wellbeing event in iCoHub where we have coaches from across the world give insights into Mental & Social Health activities we then apply in our own lives. ; ; Community Wellbeing – iCoTech participate in a number of charitable activities, most recently donating laptops to Llanishen High School in Cardiff where disadvantaged children could utilise this technology for their development. Hopefully inspiring more children, young adults to choose technology as a career in the future also. iCoTech would recommend a Community day is organised between the Buyer and iCoTech in a joint activity as a collaborative effort to support the local community.

Pricing

• Price: £3,499 an instance
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: There is an option for a trail of iCoPlan, you're able utilise the application features however, there may be limitations to the Power Bi reporting, and the trial is over a 4-week period.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.