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Coaley Peak Ltd

Technical SEO Audit & Support

Technical SEO is a key part of website/cloud migrations and SEO QA.

In-depth audit and consultancy support of technical SEO best practices of domain, website, CMS, coding language/framework implementation, and/or cloud hosting migration. Suitable for all website sizes. Service is conducted on an hourly basis.

Features

  • In-depth audit of technical SEO
  • Schema audit
  • International & Multilingual technical SEO
  • Migration of website

Benefits

  • Minimise impact of technical SEO issues on search engines
  • Identify pre-production or production technical SEO issues
  • Enhance the search engine visual/functional appearance
  • Improve technical factors of international/multilingual SEO

Pricing

£175 to £399 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.enquiries@coaleypeak.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 1 2 0 6 9 7 6 6 1 0 6 1 5 6

Contact

Coaley Peak Ltd Stephen Grindley
Telephone: 01242323325
Email: publicsector.enquiries@coaleypeak.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Where required, the technical SEO audit and support service provides information on how to migrate between cloud hosting providers, CMS, websites, domain ccTLD/gTLDs, and others.

Comprehensive ongoing support relating to technical SEO elements of a migration is available at an hourly rate.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Coaley Peak conducts a range of manual and semi-automated checks of technical SEO QA audits produced.

Implementations are checked upon request from the client.

All work delivered relating to technical SEO audits is QA checked by a minimum of one manager and is subject to random checks as per Coaley Peak’s ISO 9001 quality control processes.

During delivery and after final delivery, we provide a quality feedback form to the client in order to assess the perceived quality and reliability of the delivery. QA check logs are available to the client for viewing upon request.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Implementations of technical SEO audit recommendations are checked upon request from the client.

Implementation checks are to ensure correct implementation of best practice recommendations within the website and/or cloud hosting environment.

Coaley Peak provides support and training relating to technical SEO at an hourly rate.

Service scope

Service constraints
Technical SEO Audit service is not restricted to a specific domain gTLD/ccTLD, website, CMS, coding language/framework or cloud hosting provider.

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Live chat meets WCAG 2.1 AAA (live chat software supplier declared).
Support levels
Support replies service level agreement (SLA) covers a reply within 24 hours, 365 days a year. Bank holidays and weekends are within the terms of the 24 hour reply SLA.

Methods of support available:

Electronic ticketing system (for which priority can be set per task)
Email
Phone
Live chat
Post (reply to be given within 24 hours of receipt)

The electronic ticketing system and live chat methods of support meet WCAG 2.1 AAA accessibility standards to accommodate a range of sensory or physical difficulties.

General account management and project management is chargeable at account manager rates (£47.30 +VAT/hour) only.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
UKAS
ISO/IEC 27001 accreditation date
05/07/2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery

Fighting climate change

This service enhances sustainability by reducing emissions through efficient, cloud-based solutions, where possible, aligning with climate change combat initiatives.

Covid-19 recovery

Supporting COVID-19 recovery, our services facilitate distributed work when possible, ensuring business continuity and resilience during health crises.

Pricing

Price
£175 to £399 a unit an hour
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.enquiries@coaleypeak.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.