ACUITY APPLIED LIMITED
Power Virtual Agents Support (with Azure AI)
Acuity Applied Limited provides expert support for Microsoft Power Virtual Agents. We help organisations design, operate, and improve conversational chatbots using platform-native Azure AI capabilities.
Features
- Ongoing support and maintenance of Power Virtual Agents bots.
- Comprehensive incident logging and rapid issue resolution.
- Seamless integration with Power Automate and Microsoft Dataverse.
- Regular updates to conversation flows and chatbot content.
- Continuous monitoring and optimisation of chatbot performance.
- Rigorous testing and validation of all chatbot functionality.
Benefits
- Improved self-service capabilities for organisational users.
- Reduced demand on human support teams through automation.
- Delivery of consistent and controlled responses to queries.
- Faster updates to chatbot logic and automated content.
- Easily scalable support solutions to meet changing demand.
Government Digital and Data Roles
Business architect
| £300.00 |
£150.00 |
| £450.00 |
£225.00 |
| £795.00 |
£400.00 |
| £950.00 |
£475.00 |
Data architect
| £845.00 |
£425.00 |
| £925.00 |
£465.00 |
| £1,150.00 |
£575.00 |
Enterprise architect
| £795.00 |
£400.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Network architect
| £650.00 |
£225.00 |
| £895.00 |
£450.00 |
| £1,050.00 |
£525.00 |
Security architect
| £1,150.00 |
£575.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Solution architect
| £550.00 |
£275.00 |
| £795.00 |
£400.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Technical architect
| £550.00 |
£275.00 |
| £795.00 |
£400.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Chief data officer
| £1,150.00 |
£575.00 |
Chief information security officer
| £1,150.00 |
£575.00 |
Chief technology officer
| £1,150.00 |
£575.00 |
Cyber security audit and assurance
| £1,050.00 |
£625.00 |
| £1,150.00 |
£625.00 |
Cyber security governance and risk management
| £550.00 |
£275.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£625.00 |
Cyber security monitoring
| £550.00 |
£275.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Cyber security incident response
| £725.00 |
£365.00 |
| £995.00 |
£498.00 |
| £1,050.00 |
£525.00 |
Cyber security vulnerability management
| £550.00 |
£275.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Cyber security digital forensics
| £650.00 |
£325.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£575.00 |
Cyber security testing
| £550.00 |
£275.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Cyber security secure design
| £550.00 |
£275.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Analytics engineer
| £350.00 |
£175.00 |
| £695.00 |
£350.00 |
| £875.00 |
£440.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£625.00 |
Data analyst
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
Data engineer
| £795.00 |
£400.00 |
| £995.00 |
£500.00 |
| £1,150.00 |
£575.00 |
| £1,050.00 |
£525.00 |
Data ethicist
| £1,050.00 |
£525.00 |
| £1,150.00 |
£675.00 |
Data governance manager
| £795.00 |
£400.00 |
| £950.00 |
£475.00 |
| £1,150.00 |
£625.00 |
Data scientist
| £350.00 |
£200.00 |
| £550.00 |
£275.00 |
| £795.00 |
£400.00 |
| £1,050.00 |
£625.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£725.00 |
Machine learning engineer
| £1,050.00 |
£575.00 |
| £1,150.00 |
£675.00 |
Performance analyst
| £350.00 |
£175.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £1,050.00 |
£525.00 |
| £1,050.00 |
£525.00 |
Application operations engineer
| £425.00 |
£215.00 |
| £650.00 |
£325.00 |
| £825.00 |
£415.00 |
| £1,050.00 |
£525.00 |
| £1,050.00 |
£525.00 |
Business relationship manager
| £695.00 |
£450.00 |
| £895.00 |
£575.00 |
| £995.00 |
£675.00 |
Change and release manager
| £425.00 |
£215.00 |
| £725.00 |
£365.00 |
| £925.00 |
£465.00 |
Command and control centre manager
| £450.00 |
£225.00 |
| £995.00 |
£500.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£725.00 |
End user computing engineer
| £450.00 |
£225.00 |
| £675.00 |
£340.00 |
| £895.00 |
£450.00 |
| £1,050.00 |
£575.00 |
| £1,150.00 |
£675.00 |
IT service manager
| £450.00 |
£225.00 |
| £795.00 |
£400.00 |
| £995.00 |
£500.00 |
| £1,050.00 |
£725.00 |
Incident manager
| £725.00 |
£365.00 |
| £1,150.00 |
£575.00 |
Infrastructure engineer
| £495.00 |
£250.00 |
| £845.00 |
£425.00 |
| £995.00 |
£500.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£575.00 |
Infrastructure operations engineer
| £425.00 |
£215.00 |
| £695.00 |
£350.00 |
| £895.00 |
£450.00 |
| £1,050.00 |
£575.00 |
| £1,150.00 |
£675.00 |
Problem manager
| £550.00 |
£265.00 |
| £695.00 |
£350.00 |
Service desk manager
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £695.00 |
£350.00 |
| £950.00 |
£475.00 |
Service transition manager
| £500.00 |
£250.00 |
| £600.00 |
£370.00 |
| £875.00 |
£440.00 |
| £995.00 |
£500.00 |
Business analyst
| £350.00 |
£225.00 |
| £450.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Delivery manager
| £450.00 |
£225.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £1,050.00 |
£525.00 |
Digital portfolio manager
| £550.00 |
£275.00 |
| £750.00 |
£375.00 |
| £900.00 |
£450.00 |
| £1,195.00 |
£600.00 |
Product manager
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £950.00 |
£475.00 |
| £1,150.00 |
£575.00 |
Programme delivery manager
| £850.00 |
£425.00 |
Service owner
| £850.00 |
£425.00 |
Quality assurance testing (QAT) analyst
| £695.00 |
£350.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
Test engineer
| £650.00 |
£350.00 |
| £725.00 |
£365.00 |
| £875.00 |
£440.00 |
| £995.00 |
£500.00 |
Test manager
| £850.00 |
£425.00 |
| £1,150.00 |
£625.00 |
Development operations (DevOps) engineer
| £450.00 |
£250.00 |
| £650.00 |
£325.00 |
| £850.00 |
£425.00 |
| £1,050.00 |
£525.00 |
| £1,150.00 |
£600.00 |
| £1,150.00 |
£600.00 |
| £1,150.00 |
£600.00 |
| £1,150.00 |
£600.00 |
| £1,150.00 |
£600.00 |
Frontend developer
| £350.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £995.00 |
£500.00 |
| £995.00 |
£500.00 |
Software developer
| £350.00 |
£225.00 |
| £550.00 |
£275.00 |
| £725.00 |
£365.00 |
| £875.00 |
£440.00 |
| £875.00 |
£440.00 |
| £995.00 |
£500.00 |
| £995.00 |
£500.00 |
| £995.00 |
£500.00 |
| £995.00 |
£500.00 |
Accessibility specialist
| £450.00 |
£225.00 |
| £695.00 |
£275.00 |
| £845.00 |
£425.00 |
| £1,050.00 |
£525.00 |
Content designer
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Content strategist
| £845.00 |
£475.00 |
Graphic designer
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Interaction designer
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Service designer
| £450.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£475.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Technical writer
| £695.00 |
£350.00 |
| £845.00 |
£475.00 |
User researcher
| £395.00 |
£225.00 |
| £550.00 |
£275.00 |
| £695.00 |
£350.00 |
| £845.00 |
£425.00 |
| £950.00 |
£475.00 |
| £1,050.00 |
£525.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
1827f07e-5aed-4568-a5cb-3a174bf1c9fc
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
41489fcf-9d01-48b6-be28-053459d7e96e
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Ensuring new workers are informed of their right to join a trade union
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
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