CheckPoint - CloudGuard Cloud Security Posture Management

Service scope

Software add-on or extension: No
Cloud deployment model: Public cloud
Service constraints: Automatic Remediation with CloudBots for Alibaba Cloud does not exist, so active remediation is limited.
Some Alibaba Cloud assets are not supported.

Additional configuration is required within the environment to deploy CloudBots for automatic remediation, such as assigning new roles, installing Python and dependant packages needed by the CloudBots, deploying CloudBot stack etc.

CloudGuard Posture Management Pricing is based on the number of protected assets in the cloud environment:

1 VM Instance (EC2s, VMs) - 1 asset
1 database instance (RDS) - 1 asset
60 latest Serverless Functions (Lambda) - 1 asset
1 containers node – 3 assets
System requirements: Crednetials for the environment being onboarded

AWS, Azure, Google Cloud, Kubernetes clusters, Container registries, Alibaba Cloud

User support

Email or online ticketing support: Email or online ticketing
Support response times: Severity 1: Response time 30 minutes. Check Point and Customer commit necessary resources around clock for Resolution, workaround or reduce severity of issue.
Severity 2: Response time 2 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue and alternative resources during non-Standard Business Hours.
Severity 3: Response time 4 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue.
Severity 4: Response time 4 hours. Check Point and Customer provide resources during normal business hours for Resolution.
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: None or don’t know
Phone support: Yes
Phone support availability: 24 hours, 7 days a week
Web chat support: Web chat
Web chat support availability: 24 hours, 7 days a week
Web chat support accessibility standard: None or don’t know
How the web chat support is accessible: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
Web chat accessibility testing: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
Onsite support: No
Support levels: Type
Collaborative Enterprise Support: local partner experts backed by Check Point.
Direct Enterprise Support: direct support from the Check Point experts.

Levels
Standard - 5 x 9 Business Day, get advanced access to our large, self-service knowledge base and a committed 30-minute response time to issues with level one severity.
Premium – 7 x 24 Every Day, enjoy all the benefits of Standard Collaborative Support, plus real-time 24×7 Global support.
Elite – 7 x 24 Every Day, receive comprehensive support plus the possibility of having an engineer on-site for critical SW issues.
Diamond – 7 x 24 Every Day, extend your Premium/Elite Support with personalised support, in-depth resources and consulting.

PRO - optional support add-on. When a severe issue is detected, a Check Point PRO expert proactively contacts you to help resolve the issue and prevent service downtime. Check Point PRO also provides you with a comprehensive report, delivering an overview of your overall security, diagnostics and actionable insights.

Please speak with your chosen partner to discuss your support requirements and get the level your organisations needs.
Support available to third parties: Yes

Onboarding and offboarding

Getting started: A simple and documented onboarding process is avaialble for all services via the Check Point Infinity Portal. Individual Admin guides are available for each service giving details on getting started and configuration. In addition, Check Point offers a variety of other resources to educate users on their solutions such as online knowledge base, on-demand webinars, product videos and online training.

At additional cost, Professional Services experts can help with the planning, design, implementation, optimisation and service handover.
Service documentation: Yes
Documentation formats: HTML

PDF
End-of-contract data extraction: The service does not hold customer data only security configuration and log data to generate reports on the service functionality. Report information can be exported from the service web interface in order to archive the information.
End-of-contract process: Unless the contract is renewed, functionality of the service (as described in the service features section) will cease on the day of expiration. The service will remain accessible. If the service is not renewed after 90 days of expiry the service will be terminated and all configuration deleted.

Using the service

Web browser interface: Yes
Supported browsers: Microsoft Edge

Firefox

Chrome

Safari

Opera
Application to install: No
Designed for use on mobile devices: No
Service interface: Yes
User support accessibility: None or don’t know
Description of service interface: The service is accessed via the Check Point Infinity Portal. This web-based platform delivers all the security capabilities of the Check Point Infinity consolidated architecture. With a single account, organizations can secure and manage their entire IT infrastructure – networks, cloud, IoT, endpoints and mobile – from one console, according to the services they subscribe to. The Portal provides consistent security with unified protections and management in one place and full visibility into threat posture.
Accessibility standards: None or don’t know
Description of accessibility: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
Accessibility testing: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
API: Yes
What users can and can't do using the API: Application developers can access CloudGuard functionality from within applications using the CloudGuard API. With version 2 of this API, developers can access functions using RESTful HTTP requests. The resources and methods listed in this API cover the CloudGuard functionality that developer applications need to onboard and manage their cloud accounts in CloudGuard such as managing security groups, retrieving findings and run posture assessments.

The resources groups are CloudGuard resources and Inventory resources. CloudGuard resources include functional features (Intelligence, Compliance/Posture Management, Alerts), and entities (access leases, rulesets and rules, CloudGuard users and roles). Inventory resources include entities such as Security Groups, instances, regions, and VPCs.

The API is based on HTTP requests and responses, and uses JSON blocks.

The CloudGuard REST API uses HTTP Basic Authentication. You will need a V2 API key and a secret in order to use the API. You can generate the key and secret in the CloudGuard web application. Your permissions when using the REST API with the key will be the same as the permissions of the CloudGuard user who generated the key from the CloudGuard web application.
API documentation: Yes
API documentation formats: HTML
API sandbox or test environment: No
Customisation available: No

Scaling

Independence of resources: The service is built on public cloud infrastructure and scales automatically to accommodate new users. Each service account is provisioned as a separate tenancy with no interaction between tenancies.

Analytics

Service usage metrics: Yes
Metrics types: The AppSec dashboard is a single-pane view of all your security events.
Overall HTTP Traffic, number of overall request for the time period and unique number of users and, or identities that use the protected web servers.
Malicious Activity, attacks on web servers
Security Actions, events that where prevented and detected
Top Attack Sources, chart by the number of events
Attacks Level, number of attacks by severity
Top Attack Assets, most attacked web servers
Asset Statistics, table of protected web servers and statistics
Attacks Timeline, specific time period
Reporting types: Real-time dashboards

Reports on request

Resellers

Supplier type: Reseller (no extras)
Organisation whose services are being resold: Check Point Software Technologies Ltd

Staff security

Staff security clearance: Other security clearance
Government security clearance: Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: European Economic Area (EEA)

Other locations
User control over data storage and processing locations: Yes
Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency: At least once a year
Penetration testing approach: Another external penetration testing organisation
Protecting data at rest: Physical access control, complying with another standard

Encryption of all physical media

Scale, obfuscating techniques, or data storage sharding
Data sanitisation process: Yes
Data sanitisation type: Explicit overwriting of storage before reallocation

Deleted data can’t be directly accessed
Equipment disposal approach: A third-party destruction service

Data importing and exporting

Data export approach: The service does not hold customer data only security configuration and log data to generate reports on the service functionality. Report information can be exported from the service web interface in order to archive the information.
Data export formats: Other
Other data export formats: PDF
Data import formats: Other
Other data import formats: None. The service does not hold data.

Data-in-transit protection

Data protection between buyer and supplier networks: TLS (version 1.2 or above)
Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability: Availability and how it is calculated can be found in the Terms of Service – Cloud Services; Infinity Portal Cloud End-user License Agreement. If the Monthly Service Availability or the Monthly Service Latency of the applicable Service during a calendar month is below the thresholds specified, You may request Check Point to extend Your current Service Term by additional days (“Service Credits”) at no extra charge according to the thresholds outlined in the agreement, subject to a maximum of 1 month of Service Credits per year of Service.

Full details on Service Availability, Service Latency and Service Credits can be found in section "4. Service Level" of the Terms of Service – Cloud Services; Infinity Portal Cloud End-user License Agreement found here: https://www.checkpoint.com/about-us/cloud-terms/
Approach to resilience: Service Availability Controls
- Redundant systems and networks are deployed across servicing components.
- Load balancing ensures service availability in case of component failure.
- DRP: In case of data center failure, automatic failover is deployed to an alternate data center. (Note: Selecting a specific data center (for example, in EU) will cause the loss of data center failover functionality.)
- The customer account: policy, users, logs and configurations are stored in redundant locations.
- Check Point enforces internal policies to control the retention of backup data. All data is backed up at each data center, on a rotating schedule of incremental and full backups.
Outage reporting: The current and historical status of all Check Point services is available at https://status.checkpoint.com/. This page can be accessed directly and also from within the service portal. The page shows status, uptime, historical data, incidents and any relevant post-incident reports. From this page users can also subscribe to receive updates via any of the following methods: email, SMS text message, Slack message, RSS feed.

Identity and authentication

User authentication needed: Yes
User authentication: 2-factor authentication

Identity federation with existing provider (for example Google Apps)

Username or password
Access restrictions in management interfaces and support channels: The service uses role-based administration to restrict access for authorised administrators. There are two types of admin roles, Global roles (which apply to the Infinity Portal platform and to all the services in the Infinity Portal.) and Specific Service roles (which apply only to a specific service. The specific service roles are in addition to the global roles and do not override them.)
Access restriction testing frequency: At least once a year
Management access authentication: 2-factor authentication

Identity federation with existing provider (for example Google Apps)

Username or password

Audit information for users

Access to user activity audit information: Users have access to real-time audit information
How long user audit data is stored for: At least 12 months
Access to supplier activity audit information: Users have access to real-time audit information
How long supplier audit data is stored for: At least 12 months
How long system logs are stored for: At least 12 months

Standards and certifications

ISO/IEC 27001 certification: Yes
Who accredited the ISO/IEC 27001: EGAC
ISO/IEC 27001 accreditation date: 06/01/2024
What the ISO/IEC 27001 doesn’t cover: N/A
ISO 28000:2007 certification: No
CSA STAR certification: No
PCI certification: No
Cyber essentials: Yes
Cyber essentials plus: Yes
Other security certifications: Yes
Any other security certifications: ISO 22301

ISO 14000-1

ISO 22000-1

ISO 9000-1

Security governance

Named board-level person responsible for service security: Yes
Security governance certified: Yes
Security governance standards: ISO/IEC 27001
Information security policies and processes: Check Point has an information security process in place to protect customer confidential information against accidental loss or misuse, in conformance with applicable laws and industry standards. Our security framework is based on internal security policy standard, which is very strict. The scope of our company’s security policies and standards cover critical business aspects (e.g. application development, data center services, cloud security, physical security, change management process, etc.). All employees are trained in information security policies, standards and procedures, security requirements, business controls and in the use of IT facilities. Self-audits are being done on a regular basis and corrective actions are taken when needed. Additionally, Check Point’s security policies and standards are reviewed on regular basis, 2-4 independent reviews are conducted on specific areas (i.e. source code review, SOX audit, etc.).

Operational security

Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach: SOC 2 Compliance.

Change requests are documented within the Change Management tool. The request is reviewed and approved by the Director of Operations. Emergency changes are performed and updated as part of hot fixes, which follow the same process as described above though the time frame may be shortened, and approvals may be provided after the change was already performed. Key Check Point personnel are notified of cases of test failures. Every test failure is documented in the change management tool and sent to the relevant personal in the Project manager.
Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach: Check Point performs monthly vulnerability scans and employs a centrally managed configuration management system, including infrastructure-as-code systems through which predefined configurations are enforced on its servers, as well as the desired patch levels of the various software components.
There is an internal procedure that defines the Patch management process and employees are trained in the corporate security policy.
In addition to the ongoing patch management processes, Check Point performs security monitoring from three channels:
1. Internal Security Research (vulnerability scanners, penetration test, company’s Incident response team&researchers, etc.)
2. External sources (threat intelligence, US-CERT, publications, vendors updates, etc.)
3. Anonymous notifications
Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach: Check Point monitors the production environment with several tool such as grafana ,sumologic and implements a continuous monitoring strategy.
Check Point plans to mandate ongoing security control assessments to be completed in accordance with the FedRAMP continuous monitoring strategy and respond to security related vulnerabilities and issues generated by security assessment and monitoring activities by either fixing, remediating or implementing mitigating controls to reduce the overall risk.
The Check Point CISO team plans to use information obtained from continuous monitoring and ongoing assessments of Check Point for FedRAMP reports the security state of the system via vulnerability scan results
Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach: In the event of a security incident, Check Point’s security team is responsible for investigating and responding. Check Point has clear risk and damage assessment procedures to define the SLA required to solve any security incident. Check Point’s Information Security Manager, and other managers, will coordinate security response including containment, investigation, infrastructure securing, reporting, closure and follow up. Check Point will respond using the appropriate management and technical resources in order to promptly restore operations impacted by any incident. Check Point will adhere to applicable laws and industry standards in this process, including following any required notifications.

Secure development

Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks: No

Social Value

Fighting climate change
Covid-19 recovery
Tackling economic inequality
Equal opportunity
Wellbeing

Fighting climate change

Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:

Environmental Sustainability in Operations:

We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.

Promoting Sustainable Practices:

VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.

Responsible by Design Framework:

Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.

Training and Education:

VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.

Community Engagement:

We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

Covid-19 recovery

Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:

Remote Work Enablement:

VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.

Business Continuity Planning:

We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.

Digital Transformation Acceleration:

VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.

Healthcare Support Solutions:

We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.

Economic Stimulus through Innovation:

VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

Tackling economic inequality

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Equal opportunity

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Wellbeing

Environmental Sustainability:

We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing:

User-Centric Design:

VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.

Health and Safety Protocols:

We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services.

Promotion of Work-Life Balance:

VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.

Mental Health Support:

We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need.

Community Engagement and Social Impact:

VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

Price: £175 to £850 a unit
Discount for educational organisations: Yes
Free trial available: No

CheckPoint - CloudGuard Cloud Security Posture Management

Features

Benefits

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Pricing

Service documents

Cookies on Digital Marketplace

CheckPoint - CloudGuard Cloud Security Posture Management

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Social Value

Pricing

Service documents