OPENTEXT Archiving and Document Access for SAP
Using OpenText Archiving and Document Access simplifies business processes, drives productivity, improves compliance reducing risk while lowering TCO. This service includes the design, implementation & deployment of these OpenText solutions within an SAP enviroments.
Features
- Plan and implement OpenText Archiving and Document Access solutions SAP
- Reduce your on-going IT maintenance costs
- Access archived business data quickly and easily
- Quick and easy access to related business documents
- Storage, easy retrieval of SAP transactions and archive data
- Provides transparent business insight from both documents and data
- Streamline your data for efficient IT operations
- Compress and control your SAP applications business documents
- Deployment either to On-premise or public / private cloud solutions
- Optimise and streamline business processes to maximise ROI
Benefits
- Simplify business processes through easy access to documents
- Centralise storage and management of business documents
- Boost individual productivity and corporate agility
- Effective document retention management
- Reduce total cost of ownership (TCO)
- Efficient storage of SAP archive data
- Link key business documents to SAP business transactions
- Full Integration in SAP/ILM
Pricing
£1,500 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
2 1 5 1 9 8 0 8 9 6 0 7 8 3 2
Contact
Proceed Data Migration Solutions
Mr Paul Wood
Telephone: 07873880056
Email: paul.wood@proceedgroup.com
Planning
- Planning service
- Yes
- How the planning service works
- At the core of a successful content management solution is the design of infrastructure and deployment of the solution. During this phase of a project the business requirements for integration, storage and retention will be discussed and agreed in detail. This will lead into a well-designed platform which meets the current and future business requirements. The design considers the key data management and retention requirement for both structured and unstructured data. Once the business requirements have been captured the OpenText Archiving and Document Access solution can be correctly designed. Proceed consultants deploy the SAP certified OpenText platform and integrate the solution within the customers existing SAP landscape. As the content storage solution becomes part of key business processes, it becomes a mission critical system which requires specific support and maintenance. Proceed provides specialist resources to support the implemented solution. Please see Proceeds SAP enterprise content store support service.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Proceed generally use a train the trainer apporach for this solution on a customer by customer basis. Training is tailored to meet the specfic requirements of the customer.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- For the design and implementated solution Proceed will migrate / import existing electronic documents and archive data where possible maintaining and / or adding the links to the SAP business data. Beyond this phase we also offer a content support management please see more details in our SAP Enterprise Content Store Support.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide testing of the performance of the initial data load into the selected content store. Our Cloud hosting partner will support and manage the hardware and run management. They will ensure the content store performance is optimised to the data retrieval SLA's defined in the planning phase.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- Proceed will work with their customer to provide a tailored managed support service inline with business requirements and services delivered.
Service scope
- Service constraints
- No constraints
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Proceed will provide a support service for the solutions and products supplied to meet the customers specific needs. Proceed have a defined escalation process with defined SLA's to meet the business requirements. Proceed provide a flexible approach when offering support services.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Proceeds' support services are based around a second / third line basis. Support is handle on an email process. Alternative methods are availible upon request. Proceed have a flexible approach to supporting the customers support needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
Fighting climate changeFighting climate change
This service is delveried remotely by Proceed's consultants, so this service delivers a net 0 carbon footprint.
Pricing
- Price
- £1,500 a unit a day
- Discount for educational organisations
- No