RESOURCE4U LTD
Cyber Essentials and Cyber Essentials Plus Accreditation Support
Our focus is to secure the clients’ information, technology and networks from the many threats that they face. Our consultancy is comprised of highly qualified cyber security experts who provide leadership, technical understanding, intelligence and solutions to allow benefit from the huge opportunities that the digital economy brings.
Features
- Audit and Review
- Security Architecture
- Security Operations
- Network Security
- Incident Response
- Risk Assessment
- Risk Management
Benefits
- Protect against common cyber attacks
- Prepares you for being GDPR compliant
- Enables you to bid for government contracts
- Shows customers and vendors that you take cybersecurity seriously
- Reduce cyber insurance premiums
- Work with the government and MoD
- Protect against approximately 80% of cyber attacks
Pricing
£2,650 to £4,975 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@resource4u.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 1 6 1 4 2 7 9 2 1 7 0 1 0 5
Contact
RESOURCE4U LTD
Peter Smith
Telephone: 02030026340
Email: info@resource4u.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- The cyber security assessment through to certification is planned on a case-by-case basis. Typically, this includes a needs-based analysis carried out to establish a baseline and provide recommendations and remediation etc.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Security strategy and risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
Training
- Training service provided
- Yes
- How the training service works
-
Provide Training from End Users, Train the Trainer and Expert IT Admin.
• Learn the basics
• Training templates
• Save time with tips
• Collaborate
• For admins and IT Pros - Training is tied to specific services
- Yes
- Services the training service works with
-
- Cyber Awareness
- Multi Factor Authentication
- Digital Maturity
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The comprehensive setup and migration service includes transitioning IT resources to modern cloud-first systems and aligning with stringent security standards required for Cyber Essentials certification. This approach enhances security while promoting operational efficiency, positioning organisations for future scalability and innovation, with consideration for Cyber Security / IT Security, digital resources such as Internet Speed (Bandwidth), and overall Cost-Analysis / Total Cost of Ownership (TCO).
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Office 365
- Microsoft Azure / Entra ID
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality assurance and performance is assured via service management reports, automated quality monitoring & optimisation
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Our trained consultants and Engineers are hands-on with Microsoft Office 365 suite act as point of contact to resolve your support needs immediately or seek next level support lines to assure satisfactory cloud support services are offered to the clients.
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Critical Incident: 1 hr response time, then regular updates till resolution.
Medium Risk Incident: 3 hours response time, then regular updates till resolution
General Support: Within 24 hours, Monday to Friday. Weekend service can be provided at additional cost on case by case basis - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
1st Line Support: Resolves requests, problems and educates users’ around non-complex requirements. This is where all incidents and requests begin. The issue is recorded, and the basic review or troubleshooting is performed. Support requests are acknowledged within 2 hours and aimed to be resolved within 4 hours during support hours. If the request cannot be resolved within the timeframe due to complexity, it is elevated to 2nd line support.
2nd to 4th Line Support: 2nd line support requests are elevated where 1st line support was unable to resolve the issue or offer satisfactory guidance on the request. 2nd, 3rd and 4th line support is performed with combination of on-site and remote assistance as complex support using specialist staff appropriately.
Regular updates are communicated to the requester until resolution is provided.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Security testing certifications - Cyber Scheme
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Covid-19 recovery
The company pledges to actively support pandemic recovery efforts through volunteering resources and expertise. Their commitment includes assisting vulnerable populations, supporting healthcare professionals, and participating in local initiatives to build a stronger society together.Equal opportunity
We aim to promote equal opportunities, eliminate discrimination and eliminate harassment through the following: Opposing all forms of unlawful and unfair discrimination. All employees (whether part-time, full-time or temporary), volunteers, members, and beneficiaries will be treated fairly and with respect.Wellbeing
Our company values prioritise the wellbeing of our employees, customers, and communities. We recognise that wellbeing encompasses physical, mental, and emotional health, as well as a sense of belonging and fulfillment. In our operations, we prioritise initiatives that support and promote wellbeing, whether through flexible work arrangements, mental health resources, or community engagement programs. By fostering a culture of wellbeing, we aim to enhance the quality of life for all those we touch, contributing to a healthier, happier, and more resilient society
Pricing
- Price
- £2,650 to £4,975 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@resource4u.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.