4WAY SUPPORT SERVICES LTD
EPR and Digital Health Systems Implementation Services
Full Digital Health Systems implementation service for EPR systems, Shared Care Records, remote monitoring, mobile working and many other solutions. Comprehensive support for the entire of the project lifecycle, from inception to close, to support successful and sustainable implementations. Provision of programme and project teams, fully-resourced workstreams or individual resources.
Features
- Delivery of all project and programme workstreams.
- Scalable to meet demand.
- Delivered using industry standard methodologies.
- System agnostic with all main suppliers supported.
- Stakeholder and supplier management.
- Comprehensive knowledge transfer and staff coaching.
- All care settings including Acute, Community and Mental Health.
Benefits
- Consultants with disclosure checks and clearance ready to deploy.
- Extensive NHS background in implementing and optimising EPR systems.
- Proficiency across major suppliers including Cerner, Nervecentre, EMIS and TPP.
- Access our advisory services for comprehensive EPR lifecycle guidance.
- Make informed decisions with access to our proven experience.
Pricing
£250 to £960 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@4waysolutions.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 1 7 4 6 1 7 5 2 8 9 1 9 9 3
Contact
4WAY SUPPORT SERVICES LTD
Michael Synesi
Telephone: 01707 648 580
Email: gcloud@4waysolutions.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Not applicable.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hours (weekdays), 72 hours (weekends).
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide a number of different support levels, which we agree with the client prior to the start of the engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are committed to leading the industry in fighting climate change and minimising the impact of its activities on the environment.
Our services are delivered in a way that minimises environmental impact throughout the duration of the engagement. By enabling our clients move to cloud solutions, we help them work towards a lower carbon footprint and net zero greenhouse gas emissions.Tackling economic inequality
We create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas. We provide support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications. We work to create a diverse supply chain to deliver the contract including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals. We proactively support innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services. We also support the development of scalable and future-proofed new methods to modernise delivery and increase productivity.Equal opportunity
We consistently demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce. We support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract. We aim to increase representation and support disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications. We also take action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.Wellbeing
We actively collaborate with patients, users and communities in the codesign and delivery of the contract to support strong integrated communities. We aim to influence staff, suppliers, customers and communities through the delivery of the contract to support strong, integrated communities. We also go to great lengths to support the health and wellbeing of our personnel in the contract workforce.
Pricing
- Price
- £250 to £960 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@4waysolutions.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.