Pancontext Limited
Sparx Enterprise Architect Cloud Support
We provide support and management of Sparx Enterprise Architect solutions for your organisation, best practices and how to get most out of the tool.
Features
- Managing Sparx EA solution and cloud repositories
- Best Practices for Sparx EA
- Best Practices with TOGAF, ArchiMate, UML and BPMN
- Enterprise Architecture meta-model and asset organisations
- Securing architectural assets in the cloud
- Evergreen service
Benefits
- Standardise architecture modelling and methodology
- Provides tooling enablement for organisations
- Improved knowledge sharing and consistent architecture standards
- Enables architecture maturity
- Enables more effective roadmaps and digital transformation
Pricing
£900 to £1,500 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@pancontext.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 1 7 6 5 1 6 7 3 0 8 6 2 1 7
Contact
Pancontext Limited
Benjamin Kopic
Telephone: +447801547643
Email: sales@pancontext.com
Planning
- Planning service
- Yes
- How the planning service works
- We use agile best practices and user research to identify the user needs, which we have delivered to the UK Government departments in the past.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Amazon Web Services (AWS)
- Azure
- On premise
Training
- Training service provided
- Yes
- How the training service works
- This will be provided through our third party partner services.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We provide the expertise in designing cloud based solutions for Sparx ProCloud and supporting components on AWS and Azure cloud, secure ProCloud repository migration and delivery management, with zero down-time using the latest deployment patterns and cloud architecture.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Amazon Web Services (AWS)
- Azure
- On premise
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide test management, test planning and execution, including System Integration Testing, UAT and Operational Acceptance Testing (incl. performance and scalability testing, patching, etc).
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide ITIL compliant managed services for hosting Sparx EA and Sparx ProCloud in AWS and Azure cloud, as well as on-premises hosted services. Our support packages include both office hours and outside of the office hours support.
Service scope
- Service constraints
- Our support service is provided remotely, from our secure company premises. However, we can also provide on-premises support, if required.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We use standard P1 to P4 priority responses. These can be tailored to your needs and requirements.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our Standard Support gives you the Office Hours support, Monday to Friday, with the out-of-hours support for maintenance and upgrades. The costing is based on your scope and needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
Our company provisions 100% renewable energy for its office. When visiting our client offices, our consultants use public transport or cycle.Covid-19 recovery
All our staff have ben fully vaccinated (minimum 2 doses of UK approved COFID-19 vaccines, with a majority having received a booster). We provide remote working as a standard.Equal opportunity
We are equal opportunity employer, with a track record of employing women in senior positions and ethnic minorities.Wellbeing
We provide flexible working arrangements for our staff, allowing them to balance their work and personal life.
Pricing
- Price
- £900 to £1,500 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@pancontext.com.
Tell them what format you need. It will help if you say what assistive technology you use.