MediPass
MediPass provides every employee with a digital identity passport showing they have passed an identity verification, full criminal record check and are up to date on the NMC. Allowing the NHS and agencies to instantly verify and manage staff without the need for huge HR resources.
Features
- Identity Verification
- Qualification validation & Criminal Background Check Validation
- Clock in and Out Reporting
- Digital Identity Passports
- Quick Validation Of Employees Experience and Role
- Nurses Registrar Validation
- Internal Employee Location Reports
- Multi Platform Accessible
- Real Time Reporting
Benefits
- Confirm Employees Identity Instantly
- Allow Managers To Quickly Manage Employees
- Allow Recruiters To Quickly Validate New Employees
- Available On Multiple Devices - Mobile and Desktop
- Live Updates
- Team Management Features
Pricing
£9.99 a user a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
2 1 7 7 9 5 4 5 6 2 2 9 7 1 3
Contact
CREWPASS LTD
Conrad Empson
Telephone: 07909970768
Email: conrad@crewpass.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Service constraints
- No
- System requirements
- Internet Connection
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We can respond to questions quickly using an in-service support chat feature.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Support can be provided through an in-app support chat. Screenshots or images can also be provided to better assist the user with the question.
- Web chat accessibility testing
- We provide a static chat that remains in the app that the user can contact internal staff at any time.
- Onsite support
- Onsite support
- Support levels
-
All levels of support can be provided from telephone support to onsite depending on what is required.
Any user-based support can generally be handled remotely. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
Employees
The onboarding process for all employees to obtain the pass is a simple step by step online process.
Employers or Recruiters
Medipass is designed so that it can be implemented and be used seamlessly within a recruitment environment. Online training can be provided for all employers on how our system can effectively be used. - Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- The download option will be available.
- End-of-contract process
- N/a
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None - The service is designed to be mirrored across both to provide an accessible service.
- Service interface
- Yes
- User support accessibility
- None or don’t know
- Description of service interface
- MediPass can be accessed on either a mobile app or web dashboard. It's designed in a user-friendly way to allow anyone to easily use our service.
- Accessibility standards
- None or don’t know
- Description of accessibility
- We do comprehensive group testing to ensure processes are as guided as they can be and simple for the user to follow.
- Accessibility testing
- We do comprehensive group testing to ensure processes are as guided as they can be and simple for the user to follow.
- API
- Yes
- What users can and can't do using the API
- Employment agencies or employers can insert an integration into their sign-up process to allow the employee to transfer their MediPass status. This is to enable employers to quickly determine if the employee meets their required criteria.
- API documentation
- Yes
- API documentation formats
-
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The service can be completely customised.
Scaling
- Independence of resources
- Persistence disks will be in place to ensure there is no fallout should there be an influx of users or demand.
Analytics
- Service usage metrics
- Yes
- Metrics types
- All aspects can be monitored and reports produced.
- Reporting types
-
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- All data is designed to stay within the platform for security. Should a user wish to obtain the information a report can be produced.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Contractual agreements can be discussed with the buyer for this.
- Approach to resilience
- Avaliable on request
- Outage reporting
- It will be displayed on a public dashboard and an email will be sent out to all users.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- Security keys will be supplied using an authenticator app as well as 2-factor authentication.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Available on request.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- All requests will be processed by management. The change request will be assessed in all areas of the software to look for possible conflicts before implementation.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- The system is regularly tested by outside sources and any issues are immediately addressed at the highest priority.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Testing is regularly done on the system to look for compromises. Each element of the system looks for fraudulent activity. Should it detect any it will block the user and notify the admin.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Incident reports are made for any incident found. These are then followed though to ensure a solution is put in place.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
N/a - Covid-19 recovery
-
Covid-19 recovery
N/a - Tackling economic inequality
-
Tackling economic inequality
N/a - Equal opportunity
-
Equal opportunity
MediPass is committed to supporting equality, diversity, and inclusion among our workforce and services. - Wellbeing
-
Wellbeing
N/a
Pricing
- Price
- £9.99 a user a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- We offer a free user for anyone that would not need to undergo our checks but would still be required to use the service.