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Chorus

Microsoft 365 consultancy and support

We help organisations to implement Microsoft 365 to gain maximum value of all the products and features available to them across productivity, security and compliance. Through our proven roadmap and project methodology we ensure all features have been correctly implemented so you benefit from Zero Trust security and compliance.

Features

  • Implementation and migration services for Microsoft 365
  • Microsoft 365 security, compliance and data protection implementation
  • Project governance and quality assurance
  • Protect staff identities with Entra ID (MFA and conditional access)
  • Advanced endpoint management (Intune and Defender for Endpoint)
  • Self-protecting data model with Microsoft Purview Information Protection
  • Enable contactless device provisioning with Windows Autopilot
  • Ongoing Microsoft 365 support and managed services

Benefits

  • Ensure the right security foundation to support your cloud journey
  • Clear project roadmap and phasing to deliver quickest wins
  • Secure your staff, devices, and data for remote working
  • Maximise the value from your Microsoft licensing
  • Benefit from automation and machine learning capabilities for advanced security
  • Accelerate your security strategy by partnering with specialists
  • Ensure the foundations to support Microsoft Copilot

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@chorus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 1 8 3 0 2 5 2 1 4 2 1 7 8 1

Contact

Chorus Sales Team
Telephone: 01275 398900
Email: hello@chorus.co.uk

About the service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance

Service scope

Service constraints
Microsoft 365 licensing is required.

User support

Email or online ticketing support
Yes
Support response times
Response times and SLAs would be agreed within the Support contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Service Level Agreements (SLAs) and support hours are agreed in advance. Our support model is flexible; we can offer 24/7 support, standard work hours or custom hours. Pricing will depend on Support contract.

Supplier type

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Associate network architect £850.00
Network architect £1,000.00
Lead network architect £1,400.00

IT operations roles

Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £800.00
Infrastructure engineer £950.00
Senior infrastructure engineer £1,200.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £800.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau
ISO/IEC 27001 accreditation date
Monday 21 July 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau
ISO 9001 accreditation date
Monday 21 July 2025
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
C20ab36a-9f7f-41dc-8de4-c81c89005e94
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
764af67d-96e2-4312-81b4-771bb8f3c121
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@chorus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.