datalanguage

Data Services

Data Language Data Services provides support with data and technical architecture, data product/platform design and build plus technical integration of our Datagraphs and Tagmatic products. It also covers data strategy and governance support, plus support with technical delivery planning.

Features

• DataGraphs professional services and knowledge graph integration
• Tagmatic professional services and machine learning integration
• Reference data creation, sourcing, evaluation, management and quality assurance
• Knowledge graph data creation, sourcing, evaluation, management and quality assurance
• ML training data sourcing, evaluation, management and quality assurance
• Data architecture and end-to-end delivery for data products and platforms
• Technical architecture and end-to-end delivery for data products and platforms
• Data platform and product service design
• Data interface and data visualisation design and delivery
• Data strategy and governance support

Benefits

• Expert support with integration of DataGraphs knowledge graph software
• Expert support with integration of Tagmatic machine learning services
• Deep knowledge sharing from other successful knowledge graph deliveries
• Deep knowledge sharing from other successful machine learning deliveries
• Collaborative scaling of inhouse delivery via established, high performing teams.
• Knowledge sharing of emerging patterns from other successful data platforms.
• Knowledge sharing of emerging data governance patterns.
• Deep knowledge sharing of ML business change management patterns.
• Deep knowledge sharing of MLOps and DataOps patterns.

£1,100 to £1,900 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.wilton@datalanguage.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

218337343392685

Contact

Paul Wilton
0794 222 3149
paul.wilton@datalanguage.com

Planning

• Planning service: Yes
• How the planning service works: We tailor the service needs to the precise needs of each delivery, and can cover planning services including solution design, data architecture, data and technical governance, data and technical strategy, ML training data sourcing and evaluation, reference data sourcing and evaluation, information security architecture, domain modelling, technical and/or product spikes and agile release planning. Our services can include but are not limited to our cloud software services.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer training for both our DataGraphs and Tagmatic software products.
• Training is tied to specific services: Yes
• Services the training service works with:
  • DataGraphs
  • Tagmatic

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our professional services offering includes a comprehensice data and functional migration capability from both on-prem/private data centres and other cloud platforms.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We offer comprehensive quality assurance services for both knowledge reference data sources and machine learning training data as part of our wider data management process consulting support. We can also conduct performance testing across workflow processes according to need.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We provide ongoing support for our DataGraphs and Tagmatic cloud software services as described in the terms and conditions for those services.

Service scope

• Service constraints: We can provide support services on a time and materials basis to meet a full range of customer needs.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email support is monitored 9:00 A.M. to 5:00 P.M. Monday – Friday.; Emails received outside of office hours will be collected, however no action can be guaranteed until the next working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide support levels fully tailored to the client's needs within the scope of the service description and features detailed previously.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Covid-19 recovery

  Covid-19 recovery

  Data Language Data Services are being used by many clients including Cochrane, who are using it in the data management of their Covid-19 Study Register and their clinical evidence knowledge graph.

Pricing

• Price: £1,100 to £1,900 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.wilton@datalanguage.com. Tell them what format you need. It will help if you say what assistive technology you use.