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AXIA COMPUTER SYSTEMS LIMITED

Managed Office 365

Axia will provied managed support, for your Office 365 Infrastructure.
From Consultancy, Planning, Depolyment as well as Support.

Features

  • Migration Support
  • End User Support
  • Licensing Management
  • Lifecycle Management

Benefits

  • Lower cost of owenership
  • Reduce workloads from your team
  • We work they you want
  • Flexible approach

Pricing

£200 to £800 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at a.ali@axia.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 1 8 5 0 9 5 0 9 6 0 9 2 8 7

Contact

AXIA COMPUTER SYSTEMS LIMITED Asgher Ali
Telephone: 01923333111
Email: a.ali@axia.co.uk

Planning

Planning service
Yes
How the planning service works
At Axia we will assists clients thourghout the cloud journey. We have the skills and staff to help clients with transition to Cloud and Hybrid Models.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Full training provided with Onsite options as well.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We will Migrate data from differant platforms to other providers depending on customers requirements and includes the below platforms, but we are open to many other platforms.
Microsoft Azure
Office 365
Microsoft Teams
Microsoft Sharepoint
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We deliver projects according to Prince 2 Management standard.
Quality assurance is also a key component to our deployment and implementation.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We are able provide support on the Whole Microsoft, Amazon and as well as other platforms.

Service scope

Service constraints
Dependant on Customers requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
SLA Various depending on support agreement.
But range from 1 hour to NBD.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
Our Support Levels Range from Level 1 to Level 3 with dedicated cloud support engineer and esculations management.

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Microsoft, IBM, VMWare, Amazon

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Reduce Energy Usage
100% Green Energy
Installation of Solar Panels with 12months
Commitment for Net Zero by 2030
Recycle Waste and reuse packaging

Covid-19 recovery

Develop and implement a ‘Future Ways of Working’ Strategy that is informed by the learning from the remote working implemented during the pandemic and builds-in the strengths into our future approach.
Continue to develop a responsive, collaborative and innovative working culture.
Develop the ICT strategy to ensure that it is more agile and responsive to changing business need.
Invest in technology to support more effective hybrid meetings (where some people attend in person, and some attend remotely)
We will continue to develop our organisation’s culture, developing ownership of our values and behaviours with our staff.
Develop our people strategy, investing in our staff’s skills, capabilities and wellbeing.
Continue to develop and implement our staff wellbeing approach in light of learning from the pandemic, anticipated longer term health impacts and staff needs/expectations.
Identify lessons learnt from the experience of the pandemic, impacts on services, performance and resilience, and any forthcoming challenges.
Review our Emergency Planning and Business Continuity Planning arrangements to make sure we have the correct resources and contingencies to meet future emergencies.

Tackling economic inequality

Systemic Focus on Inclusion:
Businesses should embed serving the needs of low-income and marginalized communities across all aspects of purpose, strategy, and operations.
By adopting a more systemic focus on inclusion, businesses can uncover unseen opportunities to generate long-term value for both themselves and society.
Learning from impact enterprises pioneering market-based approaches is essential.
UN Sustainable Development Goal (SDG) 10:
All businesses must:
Contribute their due taxes.
Promote non-discrimination.
Adhere to social and environmental regulations.
Uphold human rights.
Eliminating these issues fosters a more consistent and reliable corporate culture.
Employee Well-Being and Pay Equity:
Prioritize the human capital of employees:
Pay them fairly.
Provide training and support.
Reducing pay disparities within organizations contributes to overall societal equality.
Social Value Models:
Businesses can:
Transfer profits to charitable causes.
Reduce prices to make products and services accessible.
Employ more staff, creating job opportunities.
Engage in supplier diversity to support local communities.

Equal opportunity

Axia is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Our policy’s purpose is to:

Provide equality, fairness, and respect for all in our employment, whether temporary, part-time, or full-time.
Not unlawfully discriminate because of the Equality Act 2010 protected characteristics, including:
Age
Disability
Gender reassignment
Marriage and civil partnership
Pregnancy and maternity
Race (including color, nationality, and ethnic or national origin)
Religion or belief
Sex
Sexual orientation
Oppose and avoid all forms of unlawful discrimination. This includes in:
Pay and benefits
Terms and conditions of employment
Dealing with grievances and discipline
Dismissal
Redundancy
Leave for parents
Requests for flexible working
Selection for employment, promotion, training, or other development opportunities
Our commitments include:

Encouraging equality, diversity, and inclusion in the workplace as they are good practice and make business sense.
Creating a working environment free of bullying, harassment, victimization, and unlawful discrimination, promoting dignity and respect for all. We train managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy.
Taking complaints of bullying, harassment, victimization, and unlawful discrimination seriously and addressing them promptly.
All staff should understand that they, as well as their employer, can be held liable for acts of bullying, harassment, victimization, and unlawful discrimination against fellow employees, customers, suppliers, and the public.

Wellbeing

Why Wellbeing Matters:
Good health and wellbeing serve as core enablers for employee engagement and organizational performance.
Promoting wellbeing helps prevent stress and fosters positive working environments where everyone can thrive.
Domains of Wellbeing:
A holistic approach to wellbeing involves several interconnected domains:
Physical Health: Encouraging exercise, nutrition, and regular health check-ups.
Mental and Emotional Wellbeing: Supporting mental health, managing stress, and promoting work-life balance.
Social Connections: Building positive relationships and a sense of community.
Financial Wellness: Providing resources for financial planning and stability.
Career Development: Offering growth opportunities and meaningful work.
Environmental Factors: Creating a safe and supportive workplace.
Stakeholder Roles:
Employers and Managers:
Foster a culture of wellbeing.
Provide resources for physical and mental health.
Encourage work-life balance.
Employees:
Take responsibility for their own wellbeing.
Seek support when needed.

Pricing

Price
£200 to £800 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at a.ali@axia.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.