Th3rd Curve Ltd

Oracle Primavera (OPC, P6 EPPM and Unifier)

th3rdcurve is a UK-based professional services firm specialising in project controls. We are an Oracle Partner and we provide implementation and support services for Oracle Primavera Cloud, Primavera P6 EPPM and Primavera Unifier cloud software to support planning and scheduling, risk, cost and contract management.

Features

• Comprehensive portfolio, programme and project management
• Integrated project controls datasets
• Advanced planning and scheduling capabilities and resource management
• Risk, assumptions, issues and dependencies management
• Reporting and analytics including custom reports, dashboards and KPI monitoring
• Scalability for projects and programmes of any size and complexity
• Collaboration and communication
• Integration with other enterprise systems
• Industry-specific solutions (i.e. construction, engineering, manufacturing, utilities)

Benefits

• Manage projects and programmes of any size/complexity throughout their lifecycle
• Optimise project timelines and manage resource utilisation
• Control project finances and make informed decisions to avoid overspend
• Proactively manage risks and minimise their impact on project outcomes
• Collaborate among project team members, stakeholders and external partners
• Monitor and manage project performance, progress and identify improvement areas
• Address industry-specific challenges and requirements
• Streamline data flows, eliminate data silos, and improve business efficiency

£30 to £299 a user a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

219564152717676

Contact

Niall Faris
07989 437362
info@th3rdcurve.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Application upgrades and maintenance windows are published in advance.
• System requirements: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response time depends on the severity of the logged ticket.; ; Oracle will use reasonable efforts to respond to Severity 1 service requests within fifteen (15) minutes. Oracle will work 24x7 until the Severity 1 service request is resolved, a reasonable work-around is put in place, or as long as useful progress can be made.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Oracle support for Oracle Cloud Services consists of: ; ; Diagnoses of problems or issues with the Oracle Cloud Services Reasonable commercial efforts to resolve reported and verifiable errors in the Oracle Cloud Services so that those Oracle Cloud Services perform in all material respects as described in the associated Program Documentation.; Support during Change Management activities described in the Oracle ; Cloud Change Management Policy.; Assistance with technical service requests 24 hours per day, 7 days a week.; 24 x 7 access to a Cloud Customer Support Portal designated by Oracle (e.g. My Oracle Support) and Live Telephone Support to log service requests.; Access to community forums.; Non-technical Customer service assistance during normal Oracle business hours (08:00 to 17:00) local time. This service is at no extra cost.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: The applications are deployed directly by Oracle. th3rdCurve will provide discounts for license and application services, in addition to assistance with implementation, integration, training and documentation. We offer direct training or 'train the trainer' sessions. Our training methods range from classroom-based to virtual sessions, accommodating various learning styles. We customise training materials for different user groups, covering system usage and administration processes. Working with clients, we ensure materials serve as user and administrator guides, offering step-by-step instructions and lasting reference. We record training sessions for future use and emphasize simplicity, providing clear, logical, and engaging materials. Our goal is to leave a lasting legacy of effective training, empowering users to maximise system utilisation.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: For a period of 60 days upon termination of the Oracle Cloud Services, Oracle will make available, via secure protocols, content residing in the production Cloud Services environment, or keep the service system accessible, for the purpose of data retrieval.
• End-of-contract process: Database export of the Applications schema is included.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Desktop applications provides full functionality. The mobile service enables monitoring of health and performance of your projects, updating tasks and activities, collaborating with peers, and accessing project documents.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Users can access application functionality via the API.; ; An API interface is available for users to make changes. ; ; Oracle provides full documentation for API functionality.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
  • Other
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: The solution is provided on fully scalable platform and infrastructure. ; The deployment is designed and sized such that the system will provide a responsive end user experience to all of the proposed users of the system.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Oracle databases provide Transparent Data Encryption as standard.
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Data can be exporting using multiple means in differing data formats.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • XER
  • XLS
  • MPP
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • XER
  • XLS
  • MPP

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Typical Oracle SLA:; https://www.oracle.com/uk/cloud/sla/; ; SLAs can differ slightly according to application.
• Approach to resilience: Oracle Cloud Services are deployed in resilient computing facilities with resilient infrastructure, redundant network connections, and power at each hosting facility.
• Outage reporting: Outages are communicated through email alerts and account management services.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access restricted to authorised users via approved accounts and a customer account number.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Oracle has adopted security controls and practices for Oracle Cloud Services that are designed to protect the confidentiality, integrity, and availability of your content that is hosted by Oracle in Your Oracle Cloud Services environment and to protect Your content from any unauthorised processing activities such as loss or unlawful destruction of data. Oracle continually works to strengthen and improve those security controls and practices. ; ; Oracle Cloud Services operates under practices that are aligned with the ISO/IEC 27002 Code of Practice for information security controls, from which a comprehensive set of controls are selected.
• Information security policies and processes: Oracle’s overarching Organisational Security is described in the Oracle ; Security Organisation Policy and the Oracle Information Security Policy. The Chief Corporate Architect, who reports directly to the CTO, manages the functional departments directly responsible for identifying and implementing security controls at Oracle.; ; The Global Information Security, Global Product Security, Global Physical Security, and Oracle Security Architecture organisations comprise Oracle Corporate Security, which provides independent security policy, guidance and compliance oversight to Oracle worldwide. ; ; The Oracle Security Oversight Committee (OSOC) oversees the implementation of Oracle-wide security programs, including security policies and data privacy standards. The OSOC is chaired by Oracle’s CEO, General Counsel, and Chief Corporate Architect.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Oracle Cloud Operations performs changes to cloud hardware infrastructure, operating software, product software, and supporting application software (provided by Oracle to maintain operational stability, availability, security, performance, and currency of the services). Oracle follows formal change management procedures to review, test, and approve changes prior to application in the production service. ; ; The Oracle Cloud quality assurance process includes security-specific test plans. These test plans include the review of data visibility, access control, password control, administrative privileges, end-user role privileges, and data access rules. Security-specific testing focuses on operation and processing according to the Oracle Cloud design and specifications.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Oracle Cloud Infrastructure (OCI) Vulnerability Scanning Service ensures the latest security patches are being run. Used with Oracle Cloud Guard, operations teams gain a unified view of all instances to remediate any open ports or patch unsafe packages discovered by the Vulnerability Scanning Service.; Oracle immediately acts on the notification of a threat or risk once it has confirmed that both a valid risk exists and that the recommended changes are applicable to Services environments.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Oracle evaluates incidents that create suspicions of unauthorised access to or handling of customer data whether the data is held on Oracle hardware assets or on the personal hardware assets of Oracle employees and contingent workers. When Oracle's GIS organisation is informed of such incidents, it defines escalation paths and response teams to address those incidents. GIS will work with the Customer, internal LoBs, the appropriate technical teams, and law enforcement where necessary to respond to the incident. The goal will be to restore confidentiality, integrity, and availability of the Customer's environment, and to establish root causes and remediation steps.
• Incident management type: Supplier-defined controls
• Incident management approach: Oracle employees are required report suspected incidents in accordance with the Oracle Information Security Incident Reporting and Response Policy. ; ; Every Cloud Service user is responsible for reporting information security issues. Customers can formally report security concerns according to the terms specified in the ordering document and according to the following information: ; ; Reporting security vulnerabilities - an Oracle Cloud Services customer can use the Cloud Customer Support Portal to report privacy concerns to Oracle’s Privacy office at privacy_ww@oracle.com ; ; Incident reports and updates will be provided to the designated customer contacts.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  th3rdcurve believes in and is committed to being an environmentally friendly company. We do not operate company vehicles and we encourage our staff to use public transport when travelling to both the office and to our clients' offices or sites. We encourage remote working and all our roles are hybrid. We participate in the Bike2Work scheme to encourage our staff to cycle instead of using motorised public transport. Our office is located in a shared office space, which is committed to climate change and decreasing greenhouse house emissions and being a net zero carbon business by 2030. Year on year, it has reduced its overall energy consumption, by removing gas boilers, installing LED lighting and efficient heating and ventilation systems. We ensure our office waste is separated and recycled accordingly. We are a majority paperless company, with printing used only as a last resort or legal requirement. We discourage the use of a printer if work can be done electronically. th3rdcurve works with clients and suppliers to promote a focus on climate change. This has included the design and implementation of reports and dashboards on large infrastructure projects to monitor and drive their commitments to the environment, notably compliance with environmental and energy efficiency requirements.; We will continue to seek further opportunities and improvements, wherever possible, to tackle climate change to try to safeguard our planet for future generations.

  Covid-19 recovery

  Throughout COVID-19 all our roles were fully remote and now have transitioned to a hybrid working model. During lockdown, we supplied our staff with office equipment to set up a functional and healthy workspace at home. We set up Slack, a messaging app for that connects people to business-related information and discussion. To retain morale and grow team bonding, we used WhatsApp to stay in regular social contact and we organised (non-compulsory) after work virtual team quizzes. We also encouraged our staff to think of each other during the lockdown and look out for signs of anyone that seemed to be withdrawn or struggling.; ; When it was required, we implemented social distancing and face masks in line with government guidance. We are proud that, despite being a small company, we were able to flex and adapt to the situation to provide continued services to our clients to work in a fully virtual and then later hybrid way. We did not need to use the furlough scheme - we continued to keep everyone working and paid.; ; Additionally, once hybrid working began, we fully supported the decision of a member of staff who wanted to continue to fully work from home to protect their physical and mental health.; ; In early 2021, a small team took part in Race The Thames where, through indoor rowing, cycling and running, covered a distance of 346km and raising £2,822 for charity in just one week.

  Tackling economic inequality

  th3rdcurve runs both graduate and internship schemes. For our first graduate scheme, we partnered with GradFuel and the Kickstarter Scheme, which is for 18–24-year-olds on universal credit. For our internships, we approach a variety of universities and courses across the UK to ensure a diverse range of candidates. ; ; We support our staff in undertaking additional training and professional qualifications. We encourage our staff to share their knowledge and expertise by training other members of staff regularly and hosting lessons learnt sessions. ; ; We have a corporate social responsibility partnership with Date Sultan, a company that sources premium dates with ethical and Fairtrade purchasing at the heart of what it does, ensuring that everyone in its supply chain is paid a fair living wage and isn't a victim of modern slavery.

  Equal opportunity

  th3rdcurve employs individuals from a diverse range of social, economic and ethnic backgrounds. We firmly believe that having a diverse and inclusive workforce, where people are valued for their individuality – in fact, ‘individuality’ is one of our company values – brings a wealth of differing experiences and perspectives that strengthen the services that our company provides. We currently have a gender ratio of 40% females, which we pride ourselves in as this much higher than the industry average.; ; We have a partnership with The Diversity Hut, a social enterprise that actively and positively promotes diversity and inclusion, and equips companies with the knowledge and tools to attract and retain diversity, therefore increasing productivity, profitability and innovation.

  Wellbeing

  th3rdcurve is fully committed to employee wellbeing. We pride ourselves in being proactive and campaigning for healthy mental and physical health. We have appointed a mental wellbeing champion who regularly provides insight, tips and help for our employees’ wellbeing through regular bulletins and events.; ; We provide SAD lamps to help our team through the winter months and have an internal guide on supporting mental wellbeing. All staff members have access to wellbeing portals via Vitality and UNUM, which has a 24/7 employee assistance helpline. ; ; We run wellbeing days where the whole company gets together to focus on our mental wellbeing and support each other. We encourage our staff to take part in charity events, particularly focused around wellbeing and mental health charities. For example, we have participated in the Race the Thames rowing competition and The Lost Hours Walk, both supporting CALM (Campaign Against Living Miserably) charity. We also ran an internal step competition to encourage our staff to walk more and get outside for the benefit of their mental and physical health.; ; Throughout the year we run anonymous surveys to get feedback on our employees’ wellbeing and gather suggestions for other events or improvements. We encourage our employees to meet up in person to ensure there is connection across the team as we know this is beneficial for wellbeing especially with hybrid working.; ; We are particularly mindful of our staff’s wellbeing when individuals are embedded within a client organisation. Each commission has a director-level commission lead who is responsible for the team's wellbeing. Additionally, everyone meets regularly with their line managers, where a discussion on wellbeing is part of the standard agenda. We also have a ‘buddy’ system, where our staff have a nominated colleague to contact for advice, encouragement and to ‘check in’ with each other informally.

Pricing

• Price: £30 to £299 a user a month
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.