BASS.IT LTD

Digital specialist and programmes

Our Digital Transformation and Transition Service empowers businesses to seamlessly embrace digital innovations. We facilitate a smooth transition, integrating cutting-edge technologies and optimising processes for enhanced efficiency. Elevate your operations with our comprehensive solution, driving growth and agility in the rapidly evolving digital landscape.

Features

• Network of software engineers, architects , testers and business analysts
• Experience in working in government and healthcare
• Working to align with GDS standards
• Aligning with best practices and agile methodologies including SaFE
• Helping teams deliver using Agile methodologies
• Develop and deploy applications utilising cloud platforms
• Continuous delivery and integration
• Ability to work with SaFE agile methodology

Benefits

• Collaboration teams across various functions
• Continuous delivery and improvement
• Proactive in prioritising work with delivery in scope
• Helping client teams to embed within teams and learn
• Collaborative delivery and transparent for delivery
• Provide value early in the phase
• Fail fast and learn to innovate

£150 to £1,450 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@bassit.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

220785998140245

Contact

Anil Kavia
07939540091
ccs@bassit.co.uk

Planning

• Planning service: Yes
• How the planning service works: BASS IT specialises in supporting buyers in planning the implementation of cloud hosting or software services. We provide comprehensive expertise across all phases, extending from initial policy development to service retirement. Our team assists in setting strategic direction, understanding and framing the problem, identifying user needs, and developing vision, outcomes, and achievable objectives. We excel in building roadmaps that guide the implementation process effectively.; ; With a wealth of experience in Discovery and Alpha projects, we ensure that buyers are well-prepared for success when scaling up delivery. Throughout the planning process, buyers are assigned a dedicated account and delivery lead who have access to specialists in program management, product development, and architecture.; ; Our practitioners boast extensive experience in the public sector and adhere to industry standards such as the Technology Code of Practice, Service Standard, and Service Manual. Transparency is key, and we operate openly throughout the planning phase, ensuring collaboration and alignment with buyer objectives.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: At BASS IT, fostering knowledge exchange and empowering our clients' teams are fundamental elements of every project. We thrive on collaborative, co-located teamwork, where we transparently design, implement, and optimise cloud solutions alongside your staff and other stakeholders. Our inclusive approach not only ensures a shared comprehension of challenges and opportunities but also cultivates practical expertise in cloud services throughout the entire project lifecycle, encompassing design, delivery, and migration phases. This intentional knowledge development is integral to our methodology, aligning with GDS standards and guiding your team from Discovery through Alpha, Beta, and the transition into Live operations. Our focus extends beyond technical implementation; we also assist in crafting leadership strategies to facilitate your organisation's seamless transition to cloud platforms and services.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At BASS IT, our approach to setup and migration is meticulously structured. We will:; ; Analyze your Cloud migration strategy thoroughly.; Develop and navigate through your Cloud Migration Checklist using a systematic delivery through the following steps:; Step 1: Discovery; Step 2: Design; Step 3: Migration; Step 4: Going Live; Step 5: Ongoing Support; Achieve a successful Cloud migration seamlessly.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: BASS IT offers a diverse range of QA and performance testing solutions, facilitated by our seasoned test professionals. Our services encompass:; ; Formulating and implementing test policies tailored to your needs.; Crafting Agile test strategies for efficient delivery.; Providing expert guidance on test tool selection and utilisation.; Conducting thorough assessments of test project health.; Facilitating Agile transitions within your organisation.; Revamping test processes for enhanced efficiency and effectiveness.; Our quality assurance and performance testing methodology at BASS IT is anchored in a robust framework of Non-Functional Requirements (NFRs) and tailored service metrics for unit, integration, and acceptance testing. We prioritise quality management by defining precise acceptance criteria and providing reference materials as part of our collaborative design and delivery approach. Additionally, we leverage automation where applicable to streamline testing processes, mitigating unnecessary effort and costs.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: BASS IT offers a range of service delivery models tailored to meet the unique needs of our clients. Our services can be provided on a resource augmentation basis, as part of a project team, as an outsourced service, or as a fully managed service, all customisable to fit your specific requirements.; ; We specialise in providing transition and transformation services and excel in managing client environments, whether on-premise or hosted in the public Cloud.; ; Our key features include:; ; Proactive monitoring and alerting systems.; Single Point of Contact (SPOC) for third-party suppliers and internal business stakeholders.; Round-the-clock monitoring and management, 24/7/365.; Real-time automated alerting and customizable dashboards.; Network Operations Centre (NOC) services.; Comprehensive license management for cloud-based components.; Seamless integration with Incident and Change management tools.; Proactive capacity management to ensure optimal performance.; Regular service reviews to ensure alignment with your evolving needs.; At BASS IT, we are committed to delivering top-notch services and continuously improving to meet the dynamic needs of your business.

Service scope

• Service constraints: No constraints for the service

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: As agreed with the client
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: As part of our service package at BASS IT, we provide each client with a dedicated Service Delivery Lead. The delivery lead will oversee day-to-day operations, offer strategic guidance, ensure delivery quality, and serve as escalation points if necessary, all aimed at ensuring client satisfaction. Our Leads are accessible onsite, via telephone, or email during office hours to promptly address any support issues.; ; For technical support, inquiries will be handled by our team Digital team. They will provide support as needed, with more intricate queries undergoing a thorough assessment to determine the extent of work required for resolution.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  1. Carbon Offsetting Initiatives: Implementing programs to offset carbon emissions, such as tree-planting projects or supporting sustainable initiatives, demonstrates a commitment to environmental responsibility and aligns with the government's net-zero goals. ; ; 2. Waste Reduction and Recycling: Implementing waste reduction strategies and robust recycling programs within the business showcases a commitment to minimizing environmental impact and aligning with circular economy principles.; ; 3. Employee Engagement Programs: Initiatives that encourage employees to adopt sustainable practices both at work and in their personal lives can create a collective impact, fostering a culture of environmental responsibility within the organization

  Covid-19 recovery

  In response to the imperative to aid local communities in managing and recovering from the pervasive impact of COVID-19, our company has strategically aligned its recovery policy outcomes with the delivery objectives to usher in a comprehensive and effective rehabilitation. We are committed to creating tangible impacts by generating employment opportunities, re-training initiatives, and facilitating the return to work for those left unemployed due to the pandemic. Emphasis is placed on carving out new opportunities in high-growth sectors, ensuring that the recovery effort not only reinstates jobs but also fosters resilience in burgeoning industries. To address the diverse challenges brought about by COVID-19, our initiatives extend to supporting individuals and communities disproportionately affected or in need of shielding. Simultaneously, we actively engage with organizations and businesses, offering support to navigate the complexities of recovery, especially in cases where new modes of operation are required to deliver services effectively. Recognizing the holistic nature of recovery, our approach extends beyond economic aspects. We are dedicated to enhancing the physical and mental well-being of individuals impacted by COVID-19, thereby alleviating the strain on health and care services. Our commitment to improved workplace conditions encompasses effective social distancing measures, promoting remote work, and advocating sustainable travel solutions, fostering a resilient and adaptable work environment conducive to the ongoing recovery effort.

  Tackling economic inequality

  In our commitment to tackle economic inequality, we have meticulously designed strategies aligned with the policy outcomes outlined. Focusing on creating new businesses, jobs, and skills, we embark on initiatives that foster entrepreneurship and propel the growth of small organizations. Our approach prioritizes economic growth and business creation, particularly supporting those facing employment barriers or residing in deprived areas. Employment opportunities are strategically crafted, emphasizing industries with skills shortages and high-growth potential, ensuring alignment with evolving market demands. Additionally, we champion educational attainment through training schemes that address skills gaps, resulting in recognized qualifications and empowering individuals for meaningful participation in the workforce. Centred on increasing supply chain resilience and capacity, we champion diversity within the supply chain. Our commitment extends to nurturing new businesses, entrepreneurs, start-ups, SMEs, VCSEs, and mutuals, fostering a dynamic and inclusive ecosystem. Embracing innovation and disruptive technologies, we actively support advancements that deliver lower cost and higher quality goods and services throughout the supply chain. Our strategies also prioritize the development of scalable and future-proofed methods, modernizing delivery processes and enhancing productivity. Collaboration is a key tenet, demonstrated through fair and responsible practices in working with supply chain partners. We actively address cyber security risks, implementing measures to identify and manage potential threats in the delivery of the contract and within the supply chain. Moreover, our commitment transcends operational boundaries, influencing stakeholders across the spectrum – from staff and suppliers to customers and communities. Through the delivery of our contracts, we advocate for the support of employment, skills opportunities, and resilience within the supply chain, thus contributing to a more equitable and robust economic landscape.

  Equal opportunity

  In our steadfast commitment to promoting equal opportunity, BASS.IT have formulated comprehensive strategies that address the specific policy outcomes outlined. We aim at reducing the disability employment gap, we actively implement measures to enhance the representation of disabled individuals within our contract workforce. This involves creating an inclusive environment that not only accommodates but actively supports disabled employees. Furthermore, BASS.IT prioritise the development of new skills among disabled individuals relevant to the contract. Our training schemes are designed not only to bridge existing skills gaps but also to result in recognised qualifications, empowering disabled individuals to thrive in their roles. Importantly, our commitment extends beyond our workforce to influence stakeholders throughout the delivery process. Through ongoing engagement, we advocate for the support and inclusion of disabled individuals, fostering a culture of awareness and empathy. Focus on tackling workforce inequality, we take proactive steps to identify and address disparities in employment, skills, and pay within our contract workforce. Our initiatives are geared towards supporting in-work progression, particularly for individuals from disadvantaged or minority groups. We recognize the importance of developing new skills that open pathways to higher-paid positions, fostering upward mobility and creating a more equitable work environment. In addition, we are committed to combating modern slavery risks in the delivery of our contract, extending our due diligence to the entire supply chain. By actively identifying and managing these risks, we ensure that our operations align with ethical and socially responsible standards. Through these efforts, we not only meet contractual obligations but also contribute to a more inclusive and just society, embodying the principles of equal opportunity in every facet of our business.

  Wellbeing

  In our unwavering commitment to the theme of Wellbeing, we have strategically aligned our operations to address the nuanced policy outcomes for both health improvement and community integration. At BASS.IT LTD we focus on improving health and wellbeing, we prioritize the holistic wellness of our contract workforce. This involves implementing concrete actions that support both physical and mental health. Initiatives range from offering wellness programs and health screenings to providing access to mental health resources and counseling services. Our commitment extends beyond the workforce, actively influencing staff, suppliers, customers, and communities throughout the delivery of our contracts. Through awareness campaigns and partnerships with local health organizations, we advocate for and contribute to the overall wellbeing of all stakeholders. BASS.IT LTD embraces a collaborative approach. We actively involve users and communities in the co-design and delivery of our contracts, ensuring that our initiatives are tailored to address the specific needs and dynamics of each community. This collaborative effort goes beyond the contractual requirements and becomes a cornerstone of our community engagement strategy. By fostering strong, integrated communities, we contribute to social cohesion and resilience. Furthermore, our commitment to community integration permeates our interactions with staff, suppliers, customers, and communities. We actively communicate and advocate for initiatives that strengthen the bonds within communities, fostering a sense of belonging and interconnectedness. Through partnerships with local organizations and grassroots efforts, we work to create an environment where everyone feels valued, supported, and engaged, contributing to the overall betterment of society. Ultimately, our approach to wellbeing extends far beyond individual health to encompass the interconnected fabric of communities, promoting a holistic and sustainable approach to the theme of Wellbeing.

Pricing

• Price: £150 to £1,450 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@bassit.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.