Fulcrum Digital UK Ltd

Application and Data Integration Services

Specialized in application and data integrations, to enhance operational efficiency and data accuracy. We ensure seamless communication and bring a unified data view. Azure Cloud Integration Services for secure data transfer between on-premises and cloud platforms. ESB solutions for smooth interoperability, Real-Time, B2B, B2C, API-based Microservices Architecture for enhanced scalability.

Features

• Assessment and Roadmap for organization to adopt Mulesoft, Azure Integration.
• Azure Integration and ESB Support for integrations
• Real time data exchange, monitoring, data analytics and reporting
• Proven implementation services for distributed applications on cloud architecture
• Migration of on premise workloads to cloud infrastructure
• Robust APIs and middleware solution for real-time data sharing
• Microservice based architecture to build independent deployable service
• Integration of SaaS with other cloud or other business applications
• ETL Analysis, ETL Architecture and Design using Azure Services
• Seamless B2B and B2C integrations to streamline interactions with business

Benefits

• Instant access to Experienced talent pool
• Reduce overall business risk and improve confidence
• AI/MLOps to bring in cost benefits, operational efficiency
• Reduction in cost of data management and data availability
• 24/7 Support for Cloud based & On-Premise implementations
• Use of Azure Logic App to bring configuration capabilities
• Right platform choices save money and time.
• DevOps best practise with CI/CD automation
• Productive, accurate, 100% compliance through process automation
• Scalable and reusable frameworks of robots.

£400 to £1,150 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukrfp@fulcrumww.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

220943295796540

Contact

Costanza Calajo
07469209397
ukrfp@fulcrumww.com

Planning

• Planning service: Yes
• How the planning service works: We enable organization with planning exercise to help them succeed in Cloud Software services: ; Planning steps include:; -Discovery and Needs Analysis ; -Assessments and Gap Analysis; -Key Technology Decisions ; -Vendor Comparative Analysis ; -Proof of validation; -Road map creation; -Rollout and Support Plan
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Provide both onsite and online training to starter, intermediate and advance level users and Technical resources. Training package includes; 1) Cloud Jumpstart - Cloud Concept; 2)Deploying Cloud Environment; 3)Administering Cloud Environment; 4)Developing Application on Cloud; 5)Enabling and Managing Cloud; 6)Technical Series - Hybrid Cloud, Integration with Other Business Systems; 7)Cloud Architecture Training
• Training is tied to specific services: Yes
• Services the training service works with:
  • Windows Azure
  • O365

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cloud migration coupled with our integration services, is a multi-step process which ensures smooth transition of business operations. Provide consulting services to migrate on-promise work loads or hosted environments to the cloud platform. Service includes:; 1. Assessment and Planning; 2. Cloud Readiness; 3. Migration Path; 4. Impediments and Risks; 5. Base Bed Readiness; 6. Setup and Migration; 7. Acceptance Testing and Validation Services; ; Our comprehensive services covers the optimization of the cloud environment using our key FinOps practices along with our support and maintenance services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Fulcrum Quality Assurance Framework with quality gates defined for testing parameters and process to validate them.; Quality Gates provide a pre-agreed upon criteria for sign off or closure of testing activity.; -Unit test execution report will be required before QA team accepts the system. ; Build verification testing; Testing will be considered as complete on below conditions and based on the results QA sign off will be provided :-; · 100% test case execution of all critical and major priority test cases, including end to end scenarios with Pass result.; · All major functionalities are tested and passed.; · All the smoke test results should be passed.; · Smoke Test execution results should be approved.; · Critical, major and medium defects are closed.; Regression testing will 100% coverage and very minimum defects identified at this stage.; ; Performance:; Main objective of performance testing is to get information with respect to response time, throughput and utilization under a given load. Some common objectives include:; Determine if the application complies with contracts, regulations, and service level agreements (SLAs).; Detect bottlenecks to be tuned.; Assist the development team in determining the performance characteristics for various configuration options.; Provide input data for scalability and capacity-planning efforts.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications:
  • Microsoft Azure Security Engineers and Administrators
  • Certified EXIN SIAM Professional
  • ISO/IEC 42001:2023 (AIMS) Lead Implementer

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: O365; SharePoint Online; Windows Azure ; Microsoft Other Online Services; Salesforce; Kaleiodscope - Fulcrum Cloud Application Runs on top of O365

Service scope

• Service constraints: No constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: The response times for severity 3 issues will be delayed, severity 1 and severity 2 will be addressed as per the standard SLAs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Web chat testing has been in executed in complaince with WCAG 2.1 AA standard by leveraging accesibility testing automation tools.
• Support levels: Support Levels are: Level 1,Level 2 and Level 3 Technical Support. Support Cost will be based rate card provided. Level 1 : £400 Per day, Level 2 :£500 per day and Level 3 : £ 600 per day.; ; A Technical Account Manager and designated engineer are assigned for each client based on their need,

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: IAS
• ISO/IEC 27001 accreditation date: 06/06/2020
• What the ISO/IEC 27001 doesn’t cover: Offshore delivery centre is only cover, all the other locations are not covered
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  We adopt measures which aim to address systemic barriers, improve opportunities for all employees and contribute to a more equitable and sustainable economy. Some measures adopted by fulcrum are listed below : •Ensuring a fair and transparent performance review process : A performance review is one of the best techniques for identifying improvement areas and taking conscious steps towards better performance. Performance is reviewed for each employee on a six monthly basis. It allows all employees to improve upon the areas which are highlighted during the feedback session. It also gives the employees an opportunity to formally address any concerns or support needs they have which they would like to bring to the managers attention and hence ensure continuous advancement and growth in their career. • Promotion of diversity and inclusion: Fulcrum has always created a workplace culture that values diversity and inclusion. This can be seen through our DE&I programmes like women in Tech and Women leadership development programmes. We create an inclusive environment by providing equal opportunities for career advancement and professional development for underrepresented groups. • Continuous learning and growth is promoted by Fulcrum by offering education and training programmes through their dedicated learning and development team which ensures multiple trainings are conducted every month to meet departments/everyone's training needs. We also have a certification policy in place to support employees. •Flexible working arrangements – Hybrid working arrangements are implemented in Fulcrum and this in turn provides the employees with great work life balance and opportunities to juggle work responsibilities with other commitments such as care giving or further education. • Healthcare and wellness programmes : At Fulcrum all employees are offered private medical coverage to promote employee wellbeing. Our insurance coverage offers a range of wellness programmes such as mental health support services, discounted gym memberships.

  Equal opportunity

  At Fulcrum, we have an equal opportunities policy in place which showcases our dedication to fostering an inclusive and diverse workplace environment where all individuals are treated with dignity and respect. Our commitment to equal opportunities and non-discrimination extends across all facets of employment, from recruitment to termination. Our policy outlines our approach to ensuring fairness and equality for all employees, irrespective of their background, characteristics, or personal attributes. Through the implementation of this policy, we aim to create a workplace culture where diversity is celebrated, and every individual has the opportunity to thrive and succeed based on their abilities and contributions.

  Wellbeing

  FD provide the below measures for physical and mental health: 1. Providing a healthy work environment with strict policies against harassment and discrimination 2. Accept and implement mental health and wellbeing as part of our employee welfare programs 3. Create a conducive work culture 4. Focus on preventive measures at an org level 5. Using technology to track data and work on preventive measures 6. Helping with treatment of issues 7. Empathy is practiced as a part and parcel of leadership behavior measures that we take at an org level are: • Creating awareness by way organizing online workshops/seminars every week on physical, and mental health and wellbeing, on different aspects of health. Along with those preventive measures like stress management, yoga, how to maintain work -life balance with the respective experts in those fields. • Registered with medical practice service providers, Doctors online 24/7. • Stress busting programs/interventions like games/exercises/fun events conducted at least once a week by the HR teams • Sessions on investment, financial asset management, retirement & beyond • Discussions/sessions/mailers by leaders on effects of remote working and how to manage the effects of it • Personal video counselling sessions with trained psychologists for employees and their family members • Trekking, mini-marathons, walkathons, cyclothons, stepathons, sports & games and arranged as a part of fitness week/month at a global level to encourage health and fitness • Gym membership reimbursements to encourage fitness and health • Medical insurances for all employees and care providers who would help them and their families during any ailments, including hospitalization • 2 weeks of paid leave as a policy for serious health ailments if they have no paid PTO’s available • Leave donation policy facilitated for employees with major heath conditions which require extended treatment/hospitalization.

Pricing

• Price: £400 to £1,150 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukrfp@fulcrumww.com. Tell them what format you need. It will help if you say what assistive technology you use.