COMPLETE BACKGROUND SCREENING LTD

Background Screening Services & Technology

CBS was established in 2005 and in the intervening years has grown to become recognised as one the most respected providers of DBS and
Employment Screening services in the UK. CBS is a systems-based organisation, primarily providing services to large multinationals & government bodies.

Features

• Fully online service
• Exceptional candidate experience
• Real time reporting
• Branding & customisation
• System & Service accreditations
• UK based call centre & customer service
• Bespoke screening & package building
• Integration with suppliers & customers
• Automated validation & checking
• Rapid completion times

Benefits

• Improve candidate experience
• Eliminate paperwork & minimise errors
• Allow quicker recruitment decisions
• Improve collaboration
• Track and view real time results
• Scale recruitment activity
• Enhance applicant trust
• Support bilingual candidates
• Reduce administration, resource & workload
• Accelerate onboarding & safeguarding

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at RACHELB@CBSCREENING.CO.UK. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

221148230283160

Contact

Rachel Bedgood
01443799900
RACHELB@CBSCREENING.CO.UK

About the service

• Service categories:
  • Application Development and Deployment
    • Application platforms
      • Model driven application platforms
        • Model driven application platforms
      • Robotic process automation
        • Robotic process automation
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No constraints
• System requirements:
  • Internet access
  • A modern web browser

User support

• Email or online ticketing support: Yes
• Support response times: All response times are within 4 hours or less
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: There are no limitations to CBS providing as much training & support as required, free of charge throughout the life of the contract. It is in our interest to provide as much support as required in order for users to familiarise themselves with the system and our service offering. We understand and have extensive experience in preparing users for new systems and maintaining ongoing confidence and communication. We have methodically worked through our processes and training materials to ensure our support is unrivalled. We provide this support without hesitation through Key Account Management, experienced countersignatories & industry experts, and our UK based call centre.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: CBS provides comprehensive support to ensure users can start using the service quickly, confidently, and effectively. All clients receive unlimited online training for the full lifetime of the contract, ensuring ongoing access as teams grow or change. Training is delivered through live online sessions, tailored to client workflows and user roles.; ; Users also have access to screen-share support, allowing real-time guidance and issue resolution when needed. A full library of indexed training videos, learner guides, and FAQs is provided, enabling users to learn at their own pace and revisit content at any time.; ; In addition, CBS offers first-line support from a knowledgeable UK-based team, ensuring fast and practical assistance. Each client benefits from dedicated key account management, providing ongoing guidance, performance reviews, and proactive support.; ; CBS exhausts all available training and support channels to ensure every user has the tools, knowledge, and confidence required to achieve rapid results and a consistently positive service experience.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 AAA
• End-of-contract data extraction: CBS has documented end-of-contract procedures that clearly define roles and responsibilities for secure and comprehensive data extraction. Users can extract their data directly and in real time through the platform prior to contract end. Alternatively, users may request a full data export via their dedicated key account manager. In line with CBS’s written procedures, all requested data is securely prepared and delivered within 72 hours. These processes ensure continuity, data integrity, and compliance with data protection obligations at contract conclusion.
• End-of-contract process: There are no additional costs associated with end of life contracts.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There are no functional differences between the mobile and desktop versions of the platform. The service is built using a mobile-first, responsive design, ensuring a seamless, fast, and consistent experience across all devices. All features, security controls, and workflows are fully available regardless of screen size. The platform automatically optimises layout and usability, allowing candidates to complete applications quickly and easily on smartphones, tablets, laptops, or desktops. This inclusive design delivers an excellent candidate experience and supports rapid recruitment decisions.
• Service interface: Yes
• Description of service interface: Our intuitive dashboard provides instant visibility of application status, results, and compliance data. Users can easily track progress, view outcomes, and extract data for reporting and audits. Smart navigation and clear layouts ensure powerful functionality remains simple to use. The interface combines advanced screening technology with ease of use, enabling efficient management, informed decision-making, and full oversight of recruitment activity.
• Accessibility standards: WCAG 2.2 AAA
• Accessibility testing: The CBS platform has been designed and tested in line with UK and international best-practice accessibility standards. Accessibility considerations are embedded throughout system design, development, and ongoing enhancement. The interface supports use with common assistive technologies, including screen readers and keyboard navigation, and follows recognised usability and accessibility principles to ensure clarity, consistency, and ease of use.; ; CBS holds multiple recognised accreditations, including ISO 27001, demonstrating robust governance, security, and controlled system development. User experience is continuously monitored through active feedback from clients and candidates, including users with varying accessibility needs. This feedback is reviewed regularly and informs iterative improvements to the platform.; ; Ongoing testing, quality assurance, and controlled change management ensure accessibility remains a core requirement as the system evolves, supporting an inclusive, reliable, and high-quality user experience for all users.
• User support accessibility: WCAG 2.2 AAA
• API: Yes
• What users can and can't do using the API: The APIs allow users to securely integrate the service into their existing systems to automate key screening processes. Users can set up the service by creating and submitting screening requests, passing applicant data, and receiving real-time status updates and results. Changes such as updating applicant details, tracking progress, and retrieving outcome data can be managed via the API. The API does not allow users to alter core system logic, compliance rules, or security controls, ensuring regulatory integrity, data protection, and consistent service delivery across all clients
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can tailor the platform to align fully with their organisation’s processes, branding, and compliance needs. Clients can customise the services and screening products they use, selecting only the checks and workflows relevant to their roles and sectors.; ; Organisations can apply their own branding, including logos and visual identity, creating a seamless extension of their internal systems. Recruitment cadences and workflows can be configured to match internal approval processes and hiring timelines.; ; Users may select preferred third-party providers, such as choosing between Yoti, TrustID, or the Crown Post Office for digital identity verification.; ; The platform interface itself can be personalised, allowing users to adjust system views, dashboards, tasks, and reporting, including customised statistics, filters, and downloadable management information.

Scaling

• Independence of resources: CBS operates on a high-capacity, resilient in-house architecture engineered for sustained peak demand. The platform uses load balanced, scalable services that isolate workloads and prevent user contention. Capacity is proactively monitored and expanded to support very high volume activity, including millions of concurrent checks being processed, without service degradation. Intelligent workflow orchestration ensures candidates are guided smoothly through each stage, while clients continue to experience consistent performance, availability, and response times at all volumes.

Analytics

• Service usage metrics: Yes
• Metrics types: CBS operates with standard service metrics and KPIs for each of its individuals services, customer support, and system enhancements. However, metrics are often client led or dictated as part of the SLA. All stats are shared and discussed as part of ongoing management meetings.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Data sanitisation type: Data Erasure
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: All data can be exported by the user via our platform in real time. Data retention rules are dictated by the customer during implementation and mobilisation.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: CBS operates on a 24/7/365 basis, providing continuous access to the service for all users. Since the platform’s foundation, the service has delivered 99.999% availability, with no recorded security breaches and no unplanned system downtime to date.; ; Any remaining 0.001% of downtime reflects planned maintenance only, which is scheduled outside of core working hours, typically at weekends, and undertaken following full consultation and advance notification to clients.; ; CBS operates under robust, well-documented operational, security, and resilience processes, ensuring high availability and rapid response capability. The organisation is compliant with ISO 22301 (Business Continuity Management) and is scheduled to receive formal accreditation, further reinforcing service resilience and continuity.; ; Service availability commitments are defined within client service agreements. In the unlikely event that guaranteed availability levels are not met, remedial actions and service credits can be applied in accordance with contractual terms, ensuring transparency, accountability, and client protection.
• Approach to resilience: We are designed with resilience embedded at every layer of the service. The platform operates on a robust, scalable architecture that supports high availability, fault tolerance, and rapid recovery. Core services are continuously monitored, with proactive capacity management to ensure consistent performance under peak demand.; ; The service is hosted within the UK’s leading data centres, selected for their proven resilience, security, and compliance credentials. These facilities operate with redundant power, cooling, networking, and physical security controls, ensuring continuity of service in line with best practice and the government’s Cloud Security Principle 2: Asset Protection and Resilience.; ; CBS follows well documented business continuity and disaster recovery processes, supported by strong governance and change management. Detailed information on data centre architecture, redundancy, and resilience controls is available on request, allowing assurance to be provided without exposing sensitive security details publicly.
• Outage reporting: CBS operates proactive monitoring and structured incident management to ensure transparency and timely communication. Any service outages or interruptions are identified immediately through continuous system monitoring and alerting tools. Users are notified promptly via direct email alerts, providing clear information on the issue, scope of impact, and expected resolution times.; ; All outages and service interruptions are managed in line with CBS’s written, accredited procedures, ensuring incidents are formally recorded, assessed, and reviewed appropriately. Service status updates are delivered through controlled client communications rather than a public dashboard, ensuring accuracy and relevance. Where applicable, API status responses reflect service availability for integrated systems.; ; Updates are issued at regular intervals until service restoration is confirmed, followed by post incident reviews to support continuous improvement and ongoing service resilience.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: CBS applies strong access controls across all management interfaces and support channels to protect system integrity while maintaining ease of use. Multi-factor authentication (MFA) is enforced where appropriate, alongside role-based and hierarchical access controls that restrict users to only the permissions required for their role. Access is tightly managed, monitored, and regularly reviewed. Support channels follow controlled authentication and verification processes, ensuring only authorised individuals can access or request sensitive system or data actions.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our organisation is ISO 27001 accredited and Cyber Essentials Plus certified, demonstrating robust controls for data protection, risk management, and secure system operation. CBS is also ISO 22301 compliant, ensuring business continuity and resilience, and holds National Security Inspectorate (NSI) Silver accreditation. Information security policies are formally documented, reviewed regularly, and enforced through defined governance, access controls, monitoring, and staff training. Clear reporting structures ensure security incidents, risks, and compliance matters are escalated, assessed, and managed appropriately, supporting continuous assurance and adherence to best practice.

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: CBS follows a formal configuration and change management process aligned to recognised best practice. All service components are version-controlled and tracked throughout their lifecycle. Proposed changes are documented, risk assessed, and approved through defined governance controls. Each change is reviewed for potential security, availability, and compliance impact before implementation, with testing and validation completed prior to release. This structured approach ensures system integrity, stability, and security are maintained at all times.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: CBS complies with recognised vulnerability and operational security standards aligned with the government’s Cloud Security Principle 5: Operational Security, supported by ISO 27001, Cyber Essentials Plus, and industry best practice. Vulnerability management is continuous and risk-based, with regular scanning, monitoring, and assessment of potential threats to services. Security updates and patches are prioritised by risk and deployed promptly following testing. Threat intelligence is sourced from accredited security partners, vendor advisories, NCSC guidance, and internal monitoring, ensuring emerging risks are identified and mitigated quickly and effectively.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Systems are continuously monitored using logging, alerting, and access controls to identify anomalous behaviour or potential compromise. Suspected incidents are investigated immediately in line with documented incident response procedures, with containment, remediation, and escalation actions applied as required. Response times are prioritised by risk, ensuring rapid intervention and minimal service impact.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: Yes
• Incident management approach: CBS operates a formal, documented incident management framework with pre-defined processes for common security and service events. Users can report incidents via dedicated support channels or their key account manager. All incidents are logged, assessed, and managed in line with accredited procedures. Clear incident reports are provided to affected users, detailing impact, actions taken, and outcomes.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Access to our demonstration platforms

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 1%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 3%
• Between £2,500,001 and £5,000,000: 4%
• Over £5,000,001: 5%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: A-Lign Compliance and Security
• ISO/IEC 27001 accreditation date: Thursday 11 December 2025
• What the ISO/IEC 27001 doesn’t cover: The Information Security Management System (ISMS) at Complete Background Screening Ltd. (CBS) covers all information assets, software platforms, supporting infrastructure, and operational processes used to deliver background screening and compliance services. This includes the secure handling, processing, and storage of client and candidate data, together with all related customer services. The scope applies to all CBS locations, staff, and technologies, ensuring the confidentiality, integrity, and availability of information while supporting regulatory compliance and client trust.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• PCI DSS certification accredited by: Lloyds Cardnet
• PCI DSS accreditation date: Tuesday 18 November 2025
• What the PCI DSS doesn’t cover: CBS’s PCI DSS certification applies specifically to the components of the service that process, transmit, or store payment card data within our eCommerce and web based payment environments, which have been PCI DSS accredited for over 10 years.; ; Parts of the service that do not handle cardholder data, including core screening workflows, reporting, identity verification, applicant management, and client dashboards are outside the scope of PCI DSS. These areas are protected by separate, robust security controls aligned with ISO 27001, Cyber Essentials Plus, and other applicable accreditations.
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Provided
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 0f4715dc-860d-4460-8f6f-dda7e4fbc013
• Other security certifications: Yes
• Any other security certifications: National Security Inspectorate - Silver - BS7858

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at RACHELB@CBSCREENING.CO.UK. Tell them what format you need. It will help if you say what assistive technology you use.