Ve3 Global Ltd

Analytics , Data mining and Analysis tools

VE3 offers comprehensive analytics services spanning the full spectrum from basic insights and modeling to advanced AI and machine learning applications. We enable the mining of value, by embedding analytics in the enterprise’s processes and systems. Our Analytics Offerings include

Advisory Services
Model Support and Enrichment
Prescriptive Analytics
Artificial Intelligence

Features

• Analytics Advisory: Maturity assessment, Strategy and roadmap definition
• SAS, SASVA, SAStextminer, SPSS, R, FICO, KXEN, RevR, Python, Rapidminer
• IT & Digital Analytics and Operation Analytics
• Risk & Compliance analytics
• Customer & Marketing Analytics
• Enterprise Analytics/AI @ Scale- AI lab/AI Pods, Insights Marketplace
• AI Service offerings: Smarter predictions, Cognitive insights, engaging experience

Benefits

• Process Automation, Propensity Analytics, Sentiment Analytics and Supply Chain Analytics
• Data Monetization, Marketing Analytics, Operations Analytics
• Media Mix Modeling, Network Analytics, Causality Analytics and Clustering Analytics
• Logistics Optimization, Catastrophe Modeling, Asset Analytics and Campaign Analytics
• Increased sales- better recommendation engine
• Better inventory planning & Increased sales due to advanced forecasting
• Optimized spend on IT Operations by automation of Ticket Routing
• Increased sales and customer satisfaction with AI based chatbots

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

221440157764006

Contact

Nikhil Alex
02045520840
prime@ve3.global

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Dependent on the Data and Analytics product selected
  • System Requirements varies for each solution

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We analyze the complexity of each support ticket and, based on that analysis, we collaborate with our clients to determine appropriate Service Level Agreements (SLAs) to effectively manage and resolve these issues
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: At a high level, the three tiers of support are structured as follows:; ; L1 Support: Focuses on application operations, monitoring, logging tickets, addressing common issues, and escalating unresolved tickets within SLA timelines.; L2 Support: Handles more complex application support including problem and configuration management, as well as escalated incident management from L1.; L3 Support: Deals with change and release management, managing SLAs, handling incidents escalated from L2, and executing minor enhancements and bug fixes.; Pricing considerations include the volume of tickets and their complexity.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training and enablement services are provided
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data extraction can be performed from various sources including databases, CSV files, PDFs, Big Data platforms, and cloud environments, with the capability to create Reports and Dashboards as required. Typically, data extraction is not part of the offboarding process
• End-of-contract process: Data ownership remains with the client, and there is no impact on the ability to use the data at the end of the contract.

Using the service

• Web browser interface: Yes
• Supported browsers: Internet Explorer 11
• Application to install: Yes
• Compatible operating systems: Linux or Unix
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Differences are as per the standard features provided by Product vendors
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: Service Interface is as per the the standard interface provided by Product Vendors
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: API is as per standard API provided by product vendor; Setup, changes and limitations are on the API services differ as per the technical architecture definition for the clients. The configuration of packaged products are as per API guidelines provided by Product vendors.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customization features as supported by product vendors are available

Scaling

• Independence of resources: We provided a dedicated team for each engagement.

Analytics

• Service usage metrics: Yes
• Metrics types: Standard service metrics are provided
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Microsoft, Amazon, Google, Hortonworks, Informatica, IBM, Oracle, SAP, Qlikview, Tableau

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Data can be extracted in databases, file systems, CSV files, PDFs, Big Data and cloud environments and Reports and Dashboards as needed. Typically data extraction is not needed as part of offboarding.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats:
  • PDF
  • Database
  • File systems

Data-in-transit protection

• Data protection between buyer and supplier networks: IPsec or TLS VPN gateway
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: N/A
• Approach to resilience: N/A
• Outage reporting: N.A

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: Local database - Username, password in their user record in the instance database.; Multifactor - Username, password in the database and a passcode sent to the user's mobile device that has Google Authenticator installed.; LDAP - Username, password in their LDAP account, which has matching user account in the database.; SAML - Username, password configured in SAML identity provider account, which has a matching user account in the database.; OAuth 2.0 - Username, password of OAuth identity provider, which has matching user account in the database.; Digest Token - An encrypted digest of the username, password in the user record
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: N/A

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Change Management ensures a systematic approach to control the life cycle of all changes, aiming to implement beneficial modifications with minimal service disruption. It adheres to ITIL-aligned processes across three types of changes:; ; Normal Change: Undergoes a complete lifecycle, requiring approvals from peers, management, and the Change Advisory Board before implementation, review, and closure.; Standard Change: Characterized by low risk and repetitive steps due to its frequent implementation and successful history.; Emergency Change: Addresses immediate or imminent service impacts, requiring swift action to correct or prevent failures.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: ServiceNow's Vulnerability Response module leverages security data from both internal and external sources, such as the National Vulnerability Database (NVD), to identify vulnerabilities in Configuration Items (CIs) and software listed in the Asset Management module. When vulnerabilities are found, clients can initiate changes, log problems, and create security incidents. The module also integrates Common Weakness Enumeration (CWE) records from the NVD to better understand related vulnerabilities (CVEs). Clients have the flexibility to update their systems from vulnerability databases either on-demand or through scheduled jobs
• Protective monitoring type: Undisclosed
• Protective monitoring approach: N/A
• Incident management type: Undisclosed
• Incident management approach: N/A

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:; ; Environmental Sustainability in Operations:; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.; ; Promoting Sustainable Practices:; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.; ; Responsible by Design Framework:; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.; ; Training and Education:; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.; ; Community Engagement:; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

  Covid-19 recovery

  Here's how our services contribute to the recovery process:; ; Remote Work Enablement:; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.; ; Business Continuity Planning:; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.; ; Digital Transformation Acceleration:; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.; ; Healthcare Support Solutions:; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.; ; Economic Stimulus through Innovation:; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We are deeply committed to promoting equal opportunity and fostering diversity and inclusion in all aspects of our G-Cloud service provision. Here's how our services contribute to advancing equal opportunity:; ; Diverse Workforce and Inclusive Culture:; VE3 prioritizes building a diverse workforce and fostering an inclusive culture where all individuals, regardless of background or identity, have equal opportunities to succeed and thrive. We promote diversity in recruitment, hiring, and talent development processes, and actively support initiatives that celebrate and embrace differences.; ; Equal Access to Opportunities:; We are dedicated to ensuring equal access to opportunities for all individuals, including those from underrepresented or marginalized communities. Through our G-Cloud services, we strive to create pathways for inclusive economic participation by providing access to training, resources, and support for entrepreneurship and career advancement.; ; Supplier Diversity and Inclusion:; VE3 promotes supplier diversity and inclusion by actively seeking out and partnering with businesses owned by minorities, women, veterans, LGBTQ+ individuals, and other underrepresented groups. We believe in creating a diverse and inclusive supplier ecosystem that reflects the communities we serve and fosters economic empowerment for all.; ; Accessibility and Inclusive Design:; Our G-Cloud services are designed with accessibility and inclusivity in mind, ensuring that everyone, including individuals with disabilities, has equal access to digital platforms, applications, and services. We adhere to accessibility standards and guidelines to remove barriers and create seamless user experiences for all users.; ; Education and Skill Development:; VE3 invests in education and skill development initiatives to empower individuals with the knowledge and capabilities needed to succeed in the digital economy. Through partnerships with educational institutions, nonprofits, and community organizations, we provide access to training programs, scholarships, and mentorship opportunities that promote equal opportunity and career advancement.

  Wellbeing

  we prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing:; ; User-Centric Design:; VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.; ; Health and Safety Protocols:; We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services.; ; Promotion of Work-Life Balance:; VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.; ; Mental Health Support:; We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need.; ; Community Engagement and Social Impact:; VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.; ; Environmental Sustainability:; We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.