INOAPPS LIMITED

Inoapps Subcontractor Management Cloud

With our Subcontractor Management module for Oracle Cloud Enterprise Resource Planning (ERP), you can keep track of all aspects of your subcontractor lifecycle. Inoapps' Subcontractor Management Cloud integrates with Oracle Cloud ERP to deliver holistic business support from beginning to end.

Features

• Managing UK HMRC Construction Industry Scheme (CIS) validation
• Tracks and records all CIS specific information for key subcontractors
• Tracks and records Unique Taxpayer Reference, certification status and tax-code
• Automatically validates that information against HMRC records
• Calculates the relevant CIS deductions from subcontractor payments
• Automated payments to HMRC for appropriate value of CIS deductions
• Produces monthly subcontractor statements
• Automatically updates with changes in legislation and validity of certifications

Benefits

• Facilitates full subcontractor lifecycle in integrated Oracle Cloud solution
• Tracks subcontractor lifecycle with detailed reporting on work and budget
• Automates processing and management of applications for cumulative payments
• Automates processing and management of applications for retentions and contra-charges
• Automates processing and management of applications for withholding tax
• Increases subcontractor payment visibility based on cumulative project delivery
• Enables compliance with the UK Construction Act

£1,500 a user a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@inoapps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

221856310483301

Contact

Becky Harris
07815544357
bidteam@inoapps.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Oracle Solutions
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Oracle Cloud ERP
  • User having available mobile phone

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Ticketing acknowledgement provided 24*7, support provided 8am-6pm Monday-Friday.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Inoapps support levels vary depending on the specification set out in relation to customer needs. We can offer a light touch solution to offer basic guidance through the process or a more hands on approach to API integrations. Inoapps provide a technical account manager for this work.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Inoapps provide user documentation but can also provide a more detailed training package if required.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Inoapps do not hold data within the solution.
• End-of-contract process: At the end of the contract the access to use the tool ceases - there are no additional costs.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Application is fully mobile enabled with responsive theme so user experience is the same on both devices.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AAA
• Description of service interface: Web Browser to Oracle Apex
• Accessibility standards: WCAG 2.1 AAA
• Accessibility testing: Oracle Apex is heavily tested to ensure it meets the accessibility criteria.
• API: Yes
• What users can and can't do using the API: We can import and export a wide variety of data through a series of API's.
• API documentation: No
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Our service can be configured to meet customer requirements.

Scaling

• Independence of resources: The Subcontractor Management product is hosted on an environment specific to that customer - high availability, low cost, no disruptions.

Analytics

• Service usage metrics: Yes
• Metrics types: The Admin console provides a range of usage analytics
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Through API's
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • Excel
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • PDF
  • Excel

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: In line with Oracle product SLA's http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf
• Approach to resilience: http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf
• Outage reporting: http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Specified as per customer requirements
• Access restrictions in management interfaces and support channels: Access is restricted by careful user profiling and monitoring for both management interfacing and support channels.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Public key authentication (including by TLS client certificate)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: The DBAAS service is covered by Oracle - see T&Cs

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Inoapps utilise the Oracle DBaaS service for this product - the components are tracked in line with Oracle best practice and T&C. Any changes are assessed for potential security impact in line with both industry and Oracle best practice.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Please see Oracle product terms http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Please see Oracle product terms http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Please see Oracle product terms http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Inoapps is committed to reducing our carbon footprint through a series of strategic initiatives:; 1. Promoting Carbon Neutral Travel: By offering enhanced benefits such as the Cycle to Work scheme, Inoapps encourages staff to reduce their carbon footprint. Currently, 20% of our staff actively participate in the scheme.; 2. Offsetting Carbon – We travel using Travel Perk, who transparently report on our carbon emissions and help offset these emissions by investing in projects that remove/prevent an equivalent amount of carbon from entering the atmosphere.; 3. Ecovadis – Inoapps are Ecovadis Silver certified, this ranks us in the top 15% for our commitment to sustainability out of those on the platform.; 4. Remote Working – Inoapps actively encourage remote working. To support this Inoapps has invested in secure digital communications facilities to reduce the need to travel for business and encouraged the continuation of home working.; 5. Recycling and Waste Reduction: All end-of-life equipment, is recycled rather than sent to landfills, minimising waste. Significant investment has also been made into the equipment that is currently in use to replace older models with more energy efficient options.; 6. Sourcing Sustainable Premises: Relocating our London office to a shared service has led to substantial energy savings by reducing both energy consumption and travel requirements. We are also looking to consolidate our Scottish offices into one central office this year to further these benefits.; 7. Supporting Customer Sustainability Goals: Inoapps develops solutions and products to help customers comply with sustainability and corporate social responsibility legislation.; 8. Utilising Green Cloud Storage: Partnering with Oracle's Green Cloud Operations, we utilise sustainable cloud services and work towards reselling these services to our customers, further promoting sustainability in our operations.; Through these initiatives, Inoapps not only reduces our own environmental impact but also influences stakeholders towards sustainable practices.

  Covid-19 recovery

  Inoapps have actively contributed to the recovery efforts of individuals, organisations, and businesses affected by the COVID-19 pandemic. As a company operating in a high-growth sector, we are committed to giving back to our communities and supporting those in need. Our initiatives have been diverse and impactful:; We have addressed the pressing need for employment opportunities by offering jobs to individuals who have faced unemployment due to the pandemic. These opportunities not only provide vital income but also contribute to the broader economic recovery by reinvigorating the workforce.; Inoapps leveraged our expertise by providing pro-bono consulting services for community projects and initiatives. By offering our skills and resources, we assist organisations and businesses in navigating the challenges posed by COVID-19, facilitating their recovery and resilience.; Recognising the importance of public health measures, we have offered Oracle Health and Safety solutions free of charge for contact tracing purposes. This contribution aids in controlling the spread of the virus and supports communities in managing the ongoing impacts of the pandemic.; Furthermore, we have prioritised the wellbeing of our employees by enhancing our employee care packages to include comprehensive mental health care services. We understand the importance of mental health support, especially during challenging times, and are committed to ensuring our employees have access to the resources they need.; Lastly, we have implemented strict protocols to enforce safe working space use, empowering all workers to feel safe when returning to our offices. By prioritising health and safety measures, we create a supportive and secure environment for our employees to thrive.; In summary, Inoapps' multifaceted approach to supporting COVID-19 recovery efforts aims to make a meaningful difference in the lives of individuals, organisations, and communities as they navigate the challenges of the pandemic and work towards recovery.

  Tackling economic inequality

  Inoapps are dedicated to promoting sustainable and fair procurement practices through a transparent and accountable approach. We prioritise community benefits tailored to local area requirements, recognising unique needs and opportunities for impact. For instance, our collaboration with a borough council to support Care Leavers in accessing technology exemplifies our commitment to community engagement and social responsibility.; Moreover, our inclusive youth training and retraining schemes are accessible to all, fostering skill development and employment opportunities. We believe in forging partnerships with our people and suppliers, ensuring that diverse voices are heard and needs are met. This includes paying above the living wage and offering employment opportunities anywhere in the UK, promoting fair labour practices and economic inclusivity.; While our supply chain is primarily Oracle-focused, we actively seek opportunities to engage SMEs and VCSEs, supporting smaller businesses and promoting diversity within our operations. Our core practice centres on innovation and driving best practices in both our business and our customers' businesses through technology. By leveraging innovative solutions, we aim to enhance efficiency, productivity, and sustainability across the board.; Inoapps' commitment to sustainable procurement, community benefits, and supply chain diversity underpins our dedication to ethical business practices and social impact. Through transparent communication, inclusive partnerships, and innovative approaches, we strive to create lasting value for our stakeholders and contribute to positive change in the communities we serve.

  Equal opportunity

  Inoapps prioritises equal opportunities and recognises the pivotal role of our employees in driving future success in a competitive landscape. Upholding a strict non-discrimination policy, Inoapps prohibits both direct and indirect discrimination across various grounds including sex, marital status, disability, religion, ethnicity, sexual orientation, and age. This commitment ensures that all individuals, regardless of background, have an equal chance to thrive within the organisation.; Embracing diversity as a cornerstone of its ethos, Inoapps celebrates the multifaceted benefits it brings to both employees and the organisation as a whole. By fostering a diverse workforce, Inoapps enrich our collective knowledge and perspective, enhancing innovation and problem-solving capabilities.; Inoapps actively communicate the significance of diversity, emphasising its status as a key organisational strength. To mitigate inequality, particularly for marginalised or disadvantaged individuals, Inoapps directs focused attention towards providing opportunities within both work and community initiatives. This inclusive approach not only enriches the workforce but also contributes positively to broader societal advancement.; In line with its commitment to diversity and equality, Inoapps has implemented a comprehensive Diversity and Equality policy, complemented by mandatory training for all employees. Furthermore, significant investment has been made in the Human Capital Management (HCM) back-office solution, enabling rigorous monitoring, reporting, and assessment of key metrics such as diversity, the gender pay gap, and adherence to the living wage.; Inoapps diligently monitors the Gender Pay Gap, demonstrating a steadfast commitment to promoting gender equality. Inoapps is proud to be a company who are beating the average with over 33% of executive roles filled by women, Clear communication of our inclusion efforts extends to prospective employees, existing staff, partners, and customers, fostering transparency and accountability throughout the organisation.; Inoapps fosters diversity, equality, and inclusion which is evident through our proactive policies, robust monitoring mechanisms, and transparent communication practices.

  Wellbeing

  Inoapps is committed to enhancing both employee health and wellbeing and fostering community integration through various initiatives.; Health and Wellbeing: ; Inoapps prioritises employee wellness by heavily investing in an extensive employee benefits scheme. This comprehensive scheme encompasses a range of benefits including private healthcare, 24/7 GP access, Cycle to Work scheme, Pensions Top Up, Mental Health support, Healthcare Cashback, and more. This investment reflects Inoapps' dedication to promoting physical and mental health among its workforce. Inoapps continues to enhance and expand the scheme to ensure our business effectively supports and retains staff, emphasising a proactive approach to employee wellbeing.; Community Integration: ; Inoapps actively encourages community engagement and integration through several initiatives:; - Supporting the Local Community: Inoapps extends support to local food banks in both the UK and the US through donations from both staff and the business. Additionally, employees are granted paid leave to participate in volunteering programs, enabling them to contribute directly to their local communities and fostering a sense of civic responsibility.; - Offering Local Employment Opportunities: Inoapps plays a pivotal role in community development by offering a diverse range of employment opportunities in the local areas where we operate. These opportunities include graduate positions, apprenticeships, work experience placements, and entry-level positions across the UK. By providing access to meaningful employment, Inoapps strengthens community ties and contributes to local economic growth.; - Supporting Customers in Community Benefit Provision: Inoapps integrates community benefit provision into our contractual commitments to customers. A notable example includes collaborating with a local council to provide training and mentorship to post-16 care leavers pursuing careers in technology. By facilitating such initiatives, Inoapps actively contributes to building stronger, more inclusive communities while empowering individuals to achieve their full potential.

Pricing

• Price: £1,500 a user a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@inoapps.com. Tell them what format you need. It will help if you say what assistive technology you use.