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Professional Data Management Services Limited

Blueprint Discovery Service

Our GDS aligned discovery service provides a short (but intense) period of research, investigation, analysis and planning to help clarify your goals. Discovery provides a shared and documented understanding of goals, user requirements and vision. Focusing on your users' needs, our discovery delivers an effective blueprint for your digital project.

Features

  • Collaborative discovery workshops and interviews with key stakeholders
  • A problem definition (business challenge/oppportunity)
  • User/Customer journey and service mapping
  • User Personas
  • Set of user stories to create a product backlog
  • Identification of non-functional constraints
  • Review of tech stack and architecture
  • A range of research tools and techniques to draw upon
  • Support with GDS gateway discovery assessment
  • Comprehensive report and presentation of analysis and insights

Benefits

  • Greater understanding of the business context
  • Creates clear purpose and direction for your project
  • Helps ensure that users are put first
  • Creates buy-in from your stakeholders
  • Reduces risk and builds trust
  • Challenge predetermined solutions, identify and evaluate options for business needs
  • Identify financial and timescale constraints to ensure feasibility
  • Provides a roadmap from Discovery to Alpha phase
  • Flexible techniques and outputs to meet your scope and budget
  • Full access to multi-disciplinary team

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@pdms.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 2 2 8 5 3 3 6 7 2 7 9 4 8 6

Contact

Professional Data Management Services Limited Catriona Watt
Telephone: +44 (0) 1624 664000
Email: tenders@pdms.com

About your service

Service categories

Cloud Support Services

Managed Cloud

Managed Private Cloud

  • Application management

Managed Public cloud

  • Application management

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
Yes
Support response times
A response to a support request can typically be expected to be received within four working hours of the support call being raised, however PDMS will work to agree SLAs with the buyer and can provide higher levels of service where required.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
As standard, PDMS provide support 09.00 - 17.00 Monday to Friday excluding UK bank holidays. The support level depends on the type and scope of the solution being supported, and the support hours required. Please see they SFIA rate card for our standard rates. Technical account management / support engineers are available where required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Associate network architect £468.00
Network architect £983.00
Lead network architect £1,482.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,295.00
Senior solution architect £1,482.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £1,295.00
Senior technical architect £1,482.00
Lead technical architect £1,482.00
Principal technical architect £1,654.00

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £983.00
Senior business relationship manager £1,123.00
Lead business relationship manager £1,295.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £468.00
Infrastructure engineer £983.00
Senior infrastructure engineer £1,123.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £468.00
Infrastructure operations engineer £983.00
Senior infrastructure operations engineer £1,123.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £733.00
Junior business analyst £733.00
Business analyst £983.00
Senior business analyst £1,123.00
Lead business analyst £1,295.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £983.00
Delivery manager £1,123.00
Senior delivery manager £1,295.00
Head of (Agile) delivery management £1,654.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,482.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £983.00
QAT analyst £983.00
Senior QAT analyst £1,123.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,295.00
Head of test £1,482.00

Software development roles

Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £468.00
Junior frontend developer £733.00
Frontend developer £983.00
Senior frontend developer £1,123.00
Lead frontend developer £1,295.00
Software developer
Role level UK Rate Offshore Rate
Junior developer £733.00
Developer £983.00
Senior developer £1,123.00
Lead developer £1,295.00
Lead developer - management £1,295.00

User-centred design roles

Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £468.00
Junior graphic designer £733.00
Graphic designer £983.00
Senior graphic designer £1,123.00
Lead graphic designer £1,482.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £468.00
Junior interaction designer £733.00
Interaction designer £983.00
Senior interaction designer £1,123.00
Lead interaction designer £1,482.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Lloyd's Register Quality Assurance Limited
ISO/IEC 27001 accreditation date
Friday 1 December 2023
What the ISO/IEC 27001 doesn’t cover
The scope of this approval is applicable to:
Provision of specialist business application development, software framework and products, application hosting, managed services
and support, IT consultancy, design and project management. (Information Security only - Statement of Applicability v 5.x)
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Lloyd's Register Quality Assurance Limited
ISO 9001 accreditation date
Friday 1 December 2023
What the ISO 9001 doesn’t cover
The scope of this approval is applicable to:
Provision of specialist business application development, software framework and products, application hosting, managed services
and support, IT consultancy, design and project management. (Information Security only - Statement of Applicability v 5.x)
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
A9278ccd-092b-4f14-936f-2c030a3e1ca6
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@pdms.com. Tell them what format you need. It will help if you say what assistive technology you use.