1Spatial Group Ltd

1Spatial Location Mobile Service

A mobile platform that can build easy-to-use, flexible apps to enable data quality assurance when collecting spatial data from the field. Collect, Correct and Confirm data in the field.

Features

• Simple, flexible framework for creating mobile applications
• Easy to use, task-centered applications for GIS and non-GIS users
• Data Agnostic
• Right First Time Data Collection
• Rules-driven data capture (online & Offline)

Benefits

• Create applications to suit your individual workflows and needs
• Flexible for use between multiple systems
• Save time by having automatic data and validation
• Ensure the entire organisation benefits from accurate, quality driven data
• Online and offline allowing data capture at any time

£400.00 a person a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

223760776363809

Contact

Dan Warner
01223 420 414
government@1spatial.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Clients must define the rules that they want to apply to the data. Alternatively 1Spatial can provide consultancy services to help clients define these business rules.
• System requirements:
  • Device Local, Private Cloud or Managed Service
  • Android, iOS or Windows 10

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon the category of priority:; ; Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target ; ; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target ; ; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target ; ; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target ; ; The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: 1Spatial offers 3 support levels for software services - standard, advanced and premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. Customers can request assistance from Support Desk via email, telephone or online through 1Spatial's Customer Portal. 1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, onsite technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. Could include elements from the Advanced Package. Access to Technical Lead Dedicated onsite support Specialist remote support services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: When purchasing software on an environment that is managed by 1Spatial all installation and configuration is already managed and the users are given connection details to start using the service.; ; When purchasing the software to install on premise or on a cloud ; environment that is not managed by 1Spatial, full installation guides are provided.; ; Online document is included with the software which explains how to administer the software and create rules. Training courses for rules creation can also be purchased from 1Spatial for indepth face-to-face training.; ; 1Spatial consultancy services can also be purchased to advise and create rules to meet your specifications or requirements.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: The service is typically not used to store data, but process data and deliver outputs that have the data stored elsewhere. It is therefore unlikely that there will be a need to extract any data when the contract ends, although the service itself contains the tools needed to extract/export and deliver rules or data as required. It is possible to purchase the system to run on-premise and to save the rules from the cloud environment to the on-premise environment. These are exported and delivered as XML documents.; ; Each user is provided with an isolated installation of the software on a separate machine, so when the contract ends, the machine can be cleanly and completely wiped.
• End-of-contract process: At the end of the contract, the service simply terminates on the date on which the client has paid up to. Any business rules that the client has authored can be exported as XML documents so that, upon termination, they can be kept by the client (and used int he clients on-premise 1Spatial software) as they will otherwise be removed from the service.

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: 1Spatial's Mobile applications can be installed on Android and iOS mobile devices, as well as support for Windows tablets.; Configuration of the service, rules authoring and data upload and processing can be performed by 1Spatial's consulting team and delivered via app updates.; 1Spatial offer a similar rules-based data validation offering using their desktop product 1Integrate.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: 1Spatial's mobile services can be adapted to meet bespoke client requirements. Typically the user interface will be an interactive map with smart buttons activating workflows with embedded business validation rules.; This automated process makes advanced data collection and validation simple and easy to use for expert and non-expert GIS users alike.
• Accessibility standards: None or don’t know
• Description of accessibility: At 1Spatial we ensure that our web application products follow accessibility best practices by following the principles of universal design. During the development phase we aim to follow best practices for Web Development and as much as feasible the WebAIM's Principles of Accessible Design. Where we undertake bespoke development of Web or Native Applications, customer requirements guide the implementation of accessibility. The frameworks and technologies we have selected for our development have inbuilt support for accessibility, enabling us to create applications that can be used by everyone.
• Accessibility testing: Previous work has required 1Spatial's mobile service to be adapted for those with colour based visual impairment. A colour blindness safe palette for the user interface to help clear the differences between colour.
• API: No
• Customisation available: Yes
• Description of customisation: 1Spatial's Mobile Services enables users to collaboratively define and enforce business rules to measure, maintain and improve spatial data quality at the point of capture. The software component of thse services is 1Spatial's flagship mobile product LMAP. By customising mobile applications LMAP allows users to:; ; - Conduct complete offline data validation with locally based business rules.; ; - Use the rules builder to create and manage sets of rules to apply to your data including: validation rules to check the validity of the data; processing actions to correct data that does not conform to the rules; processing actions to transform, create or integrate data.; ; - Define sessions to implement data processing workflows; ; - Run sessions to apply the rules to the data and produce a result including: validation reports and statistics; Fixed, improved or newly created data.; ; - Recycle existing validation rule workflows in a flexible and dynamic SDK (Software Development Kit).; ; - Create bespoke targeted applications guaranteeing the correct data is collected at the correct time.

Scaling

• Independence of resources: 1Spatial's mobile services provide power, performance and scalability and has been used in many projects to solve problems involving advanced processing for large amounts of data. 1Spatial's mobile services are powered by LMAP with rules engines stored locally on the device, meaning applications can be scaled and deployed across large numbers of devices.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The service publishes data that represents either validation non-conformance reports or the results of improved or transformed data.; Typically data captured using this service is not required to be stored locally and is pushed to a central data repository using a number of common spatial vector file formats. Should the data need to be downloaded locally this is also possible.
• Data export formats: Other
• Other data export formats:
  • Geoserver
  • Shapefiles
  • Esri Feature Service (ArcGIS)
• Data import formats: Other
• Other data import formats:
  • Esri Feature Service
  • Shape Files
  • Esri Map Service
  • Geoserver

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: Other
• Other protection within supplier network: Private network.

Availability and resilience

• Guaranteed availability: Mobile applications built using LMAP can run offline and save work to disk, making them ideal for data collection in the field.
• Approach to resilience: Available upon request.
• Outage reporting: N/A

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Access and authentication for the data services is handled by the back-end systems that the client application interfaces with. Local device settings provide device authentication.
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: Never
• Management access authentication: Dedicated link (for example VPN)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: SOC 1/2

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Security governance is currently managed in accordance with our IS 9001:2008 certified Quality Management System, which includes elements of ISO 27001. We are Cyber Essential plus compliant.
• Information security policies and processes: 1Spatial has developed and implemented a Quality Management System (QMS) in order to document the company's best business practices, better satisfy the requirements and expectations of its customers and to improve the overall performance of the company.; The QMS is certified to satisfy the ISO 9001:2008 standard by our external auditor, LRQA. As part of this, there are a number of procedures that govern security of 3rd party data and access to services. Every employee has a responsibility to follow the QMS procedures, and governance is provided by an Auditing Team of 7 people, all Department Heads and ultimately the Board.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our project management model includes formal Change Management/Change Request/Decision Request procedures.; ; When a project is undertaken, the Project Inception and Project Elaboration stages capture and document the agreed scope and approach to change management.; ; In addition, a source code control repository is used to track changes to components and their configuration throughout their lifetime.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Potential threats and their impact and mitigation are dependent upon each individual client's specific requirements. Security patches are available to deploy as soon as they are tested and released. Security specialist 3rd parties are used to undertake penetration and white-box testing of the 1Integrate software. When hosted by 1Spatial, the Microsoft Azure cloud is used which contains standard vulnerability tools.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: When deployed by 1Spatial, this is provided by Microsoft Azure Cloud Security Center: which is CSA CCM v3.0 compliant.; ; When a project is undertaken, the Project will document the agreed protective monitoring that the individual client specifically requires. Response times will also normally be dependent upon the protective monitoring that the individual client specifically requires. These would normally be based on the standard response times offered by 1Spatial support.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: 1Spatial Support provides a standard support service. This can be extended to include custom requirements in a bespoke SLA.; ; In terms of the standard service, clients report incidents by phone, email, or by logging the incident via the Support Portal. A case number is assigned and a Support Analyst takes ownership. Response and resolution times are based on the category and severity of the incident, as initially assess by the user reporting the incident.; ; All incidents can be reviewed and reported on directly by the user.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce the impact of climate change. Location data is a valuable source for mapping and monitoring environmental changes and analysing the efficacy of solutions that address climate change challenges. For instance, location data can provide useful insights into coastal and sea-level changes, offering guidance on where and how to position supporting structures in areas suffering from coastal erosion. 1Spatial recognises the importance of climate change as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them reduce carbon emissions and/ or achieve their Net Zero goals. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Covid-19 recovery:

  Covid-19 recovery

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to support Covid-19 recovery. Location data is a valuable source for mapping and monitoring the spread of disease and analysing the efficacy of solutions that address Covid-19. Location data was widely used by the public sector to support response strategies to Covid-19 across the UK. 1Spatial recognises the importance of good health as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them address sustainable development challenges such as reducing carbon emissions or creating sustainable cities. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management. 1Spatial’s rules-based technology can be configured to support the automated validation, enhancement and cleansing of location data to help improve its quality, accuracy and completeness and support projects that fight Covid-19. For example, 1Spatial’s technology supports Ordnance Survey Ireland’s Prime 2 data which underpinned Ireland’s national Covid-19 Dashboard.
• Tackling economic inequality:

  Tackling economic inequality

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. 1Spatial recognises the importance of reducing inequalities as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them address sustainable development challenges such as reducing carbon emissions or creating sustainable cities and communities. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Equal opportunity:

  Equal opportunity

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in addressing equal opportunity challenges. Location data is a valuable source for mapping and monitoring equal opportunity challenges and analysing the efficacy of solutions that are aimed at tackling this problem. For instance, UNICEF is using location data to derive insights into gender-specific challenges among migrant and displaced children of mothers in the domestic care industry where conditions were aggravated during the Covid-19 epidemic due to increased school closures, economic instability, gender-based violence and human trafficking. 1Spatial recognises the importance of providing decent work and economic growth as one of the UN’s Sustainable Development Goals. It is actively involved in working with various public sector clients in helping them address sustainable development challenges such as creating sustainable cities and communities and reducing carbon emissions. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Wellbeing:

  Wellbeing

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in addressing wellbeing challenges. Location data is a valuable source for mapping and monitoring wellbeing trends and analysing the efficacy of solutions that are aimed at tackling this problem. For instance, location data can reveal useful information about health behaviour by individuals that visit a gym or about the general wellbeing of a community based on pollution levels in cities. For example, data produced by Ordnance Survey, which is underpinned by 1Spatial’s technology, is being used by NHS Birmingham to pinpoint fast food restaurants near schools to cut down on rising obesity rates. 1Spatial recognises the importance of good health and wellbeing as one of the UN’s Sustainable Development Goals. It is actively involved in working with various public sector clients in helping them address sustainable development challenges such as creating sustainable cities and communities and reducing carbon emissions. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.

Pricing

• Price: £400.00 a person a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Secure access to the full product for a small number of named users for 30 days.; ; Assistance with uploading data, product familiarisation/training, and rule development can be provided, subject to a negotiated agreement.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.