Director

Quality Assurance and Performance Testing

Ensure the reliability and efficiency of your cloud-based solutions with our comprehensive Quality Assurance and Performance Testing services. From functional testing to load testing, we meticulously assess your systems to optimize performance and enhance user experience, ensuring seamless operation and customer satisfaction.

Features

• Comprehensive Testing: Thorough examination of cloud-based solutions.
• Functional Testing: Ensuring all features work as intended.
• Load Testing: Assessing system performance under various loads.
• Security Testing: Identifying and mitigating vulnerabilities.
• Scalability Testing: Evaluating system scalability for future growth.
• Performance Optimization: Enhancing system efficiency and responsiveness.
• Customized Testing Strategies: Tailored approach to suit specific needs.
• Detailed Reporting: Clear documentation of testing results and recommendations.

Benefits

• Enhanced Reliability: Minimizing system downtime and errors.
• Improved Performance: Optimizing system speed and responsiveness.
• Enhanced Security: Strengthening data protection measures.
• Scalability Assurance: Ensuring systems can handle increased demand.
• Cost Savings: Identifying and addressing issues before they escalate.
• Customer Satisfaction: Delivering seamless user experiences.
• Regulatory Compliance: Meeting industry standards and regulations.
• Competitive Advantage: Staying ahead with robust, high-performing solutions.

£250 to £1,000 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sudhakarchinoor@dhmsc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

223933673415732

Contact

Sudhakar Chinoor
02477360250
sudhakarchinoor@dhmsc.co.uk

Planning

• Planning service: Yes
• How the planning service works: We offer comprehensive planning services to assist you in transitioning to cloud-based solutions. Whether you're considering cloud hosting or already have cloud solutions in place, we're here to help you every step of the way.; ; 1. Exploring Multiple Solutions:; We begin by considering various cloud-based options, such as Azure or AWS, and cloud-hosted test tools like LoadRunner Cloud. Our goal is to tailor testing services to fit your needs, whether it's for cloud hosting or software implementation.; ; 2. Benchmarking and Comparison:; We can benchmark and compare performance to ensure optimal efficiency. Our team can automate data migration and develop bespoke transformation tools to facilitate seamless transitions.; ; 3. Quality Assurance:; If you're working with a third party to migrate to the cloud, we offer quality assurance services from a performance testing perspective. We conduct thorough before-and-after benchmarking of critical applications to assess performance changes.; ; 4. Data Clean-up and Optimization; Prior to migration, we help clean up unused data to ensure a streamlined transition. We also assist in optimizing cloud resources, ensuring you're only paying for what you need.; ; 5. Migration Checks; we conduct thorough migration checks to ensure all data is transferred accurately and in the correct format before live.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Database Hosting
  • Web Hosting
  • Cloud Hosting
  • Enterprise Resource Planning (ERP) systems
  • Customer Relationship Management (CRM) software
  • Collaboration and Communication software
  • Business Intelligence (BI) tools
  • Custom-built software solutions

Training

• Training service provided: Yes
• How the training service works: We offer training programs to enhance testing capabilities, including:; ; Cloud Migration Training: Learn to migrate to the cloud and optimize cloud infrastructure for testing.; Industry Test Tools Training: Gain proficiency in major industry test tools.; Team Up-skilling and Center of Excellence: We help up-skill internal testing teams to create a testing center of excellence in line with government guidelines.; Training Options:; Shadow Training: Your team learns from our experienced testers.; Classroom-Based Training: Structured sessions for comprehensive learning.; Knowledge Transfer:; We ensure all test assets and key knowledge are transferred to your team for seamless management of testing processes.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Assessment and Planning: We conduct a comprehensive assessment of the buyer's existing infrastructure, applications, and data from a quality assurance and performance testing perspective. ; ; Data Migration Testing: We conduct thorough testing of data migration processes to ensure data integrity, accuracy, and consistency during the migration. This involves validating data mappings, transformations, and error handling mechanisms to mitigate risks associated with data migration.; ; Application Performance Testing: Prior to migration, we perform comprehensive performance testing of applications to establish baseline performance metrics and identify areas for optimization. ; ; Load and Stress Testing: We conduct load and stress testing of cloud infrastructure and applications to assess their performance under simulated production workloads. ; ; Training and Support: We provide training and support to the buyer's team on quality assurance and performance testing practices and tools relevant to the cloud environment. This empowers the team to conduct ongoing testing, monitoring, and optimization of cloud-based systems post-migration.; ; Post-Migration Evaluation: After migration, we conduct post-migration performance evaluations to assess the effectiveness of quality assurance and performance testing strategies. This includes analyzing performance metrics, identifying areas for improvement, and implementing optimization measures to ensure continued performance excellence in the cloud environment.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Requirements Analysis: Conduct thorough analysis to grasp buyer's objectives and constraints, ensuring alignment with project goals.; ; Test Planning: Develop detailed plan outlining scope, methodologies, objectives, timelines, and resources for comprehensive testing.; ; Functional Testing: Conduct rigorous functional testing to verify that the software meets specified requirements and user expectations. This involves testing individual features, user interfaces, and workflows to identify and address any deviations from expected behavior.; ; Performance Testing: Employ various performance testing techniques, such as load testing, stress testing, and scalability testing, to evaluate software performance under different conditions. This helps identify performance bottlenecks, assess system stability, and ensure optimal performance under expected workloads.; ; Security Testing: Conduct comprehensive security testing to identify and address vulnerabilities and weaknesses in the software. This includes assessing potential threats, such as unauthorized access, data breaches, and malicious attacks, and implementing measures to mitigate security risks effectively.; ; Test Execution: Execute test cases meticulously, documenting results and any anomalies encountered during testing.; ; Defect Reporting: Promptly report and track issues with detailed descriptions and steps for resolution.; ; Performance Optimization: Collaborate on strategies to optimize software performance based on testing insights.; ; Continuous Improvement: Establish feedback loops to refine processes iteratively, driving ongoing enhancement.

Security testing

• Security services: Yes
• Security services type: Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: As partners with major testing tool providers, we offer robust support services for various performance and automation testing tools. Our services encompass:; ; Conducting demonstrations and analyzing requirements; Assisting with installation; Providing comprehensive training programs; Migrating existing assets to new tools; Unlike many tool vendors that offer limited ongoing support unless large numbers of licenses are purchased, we fill this gap by providing expert support throughout the entire process, from pre-delivery to post-delivery.

Service scope

• Service constraints: We strive to meet the unique needs of each client. We customize our services and support levels to ensure your complete satisfaction.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: During client engagements, we offer comprehensive support and remain accessible to address any issues that may arise. Even after the engagement concludes, we are available for maintenance or support inquiries, although these are usually unnecessary. As a small-sized company, we take pride in our excellent reputation. Our goal is to ensure every customer is fully satisfied, and we are committed to resolving any issues or queries—even after the engagement has formally ended. Support may be provided by the delivery team, delivery manager, or client principal overseeing the entire engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our company is committed to environmental sustainability and the fight against climate change. We strive to deliver environmental benefits in our operations, working towards net-zero greenhouse gas emissions. By influencing our staff, suppliers, customers, and communities to support environmental protection and improvement, we contribute to a more sustainable future.

  Tackling economic inequality

  We actively support economic growth and business creation by creating opportunities for entrepreneurship and assisting small organizations to thrive. We prioritize employment opportunities for those facing barriers to employment, particularly in deprived areas, and provide training schemes to address skills gaps and enhance employability, thus contributing to economic empowerment and reducing inequality.

  Equal opportunity

  DHMSC IT SERVICES is dedicated to reducing the disability employment gap by increasing the representation of disabled individuals in our workforce. We offer support for disabled employees to develop relevant skills through training programs, fostering an inclusive work environment. Additionally, we take measures to identify and address inequality in employment, skills, and pay within our workforce, ensuring fair opportunities for all employees.

  Wellbeing

  DHMSC IT SERVICES prioritizes the health and wellbeing of our workforce. We take concrete actions to support physical and mental health within our organization, fostering a positive and supportive work environment. Through our delivery of services and engagement with stakeholders, we advocate for overall health and wellbeing, both internally and externally.

Pricing

• Price: £250 to £1,000 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sudhakarchinoor@dhmsc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.