XCD HR Limited

XCD HR and Payroll Solution

XCD is a full suite of cloud HCM solutions, delivered as a single-solution from one database to provide full employee relationship management. Functionality includes Gross & Net (UK) Payroll, Time Management, Expenses/Compensation/Reward, Learning/Performance/Appraisals, Recruitment, and associated functions (Workflow, Reporting, BI, Automation, Document management, mobile) for HR Professionals, Managers and Employees.

Features

• Single-solution HR and Payroll suite delivering complete Employee Relationship Management
• Built on world-class Salesforce Lightning platform
• Full UK net payroll for public sector and mid enterprise
• Full support for single sign on (SSO)
• Accessible through desktop browser or mobile
• ATS integration through sister product and leading ATS, Hireserve
• ERP integration for Finance, PSA, time clocking, biometrics and more
• Role based access for all employees
• Full suite covering full employee lifecycle (recruit to retire)
• Rapid onboarding and implementation (90% faster than some competitor platforms)

Benefits

• Single solution provides seamless collaboration across all functions
• Data automation has saved customers 1000’s of hours per year
• 5.5 days per month can be saved on reporting
• Global analytics dashboards allow HR function to provide strategic support
• Manage complex and different contract terms and working hours
• No re-keying of data required between HR and Payroll
• Update personal data anywhere, any time using the mobile app
• Native Salesforce cloud app allowing anytime, anywhere access
• Continual service improvement underpinned by Salesforce development and innovation roadmap
• Modules configurable to meet organisational requirements and enable process automation

£0.50 a licence a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at danielr@peoplexcd.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

224809385967606

Contact

Daniel​​​​ Rodriguez
07792 468580
danielr@peoplexcd.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: XCD Employee Relationship Management (ERM) Suite is built on the Salesforce platform. It can be run a standalone solution leveraging the Salesforce Lightning platform. As a further benefit for organisations running Salesforce.com, XCD is also compatible with existing Salesforce Customer Relationship Management, Professional Services Automation and associated applications.
• Cloud deployment model: Public cloud
• Service constraints: Planned maintenance will be undertaken in line with the Salesforce maintenance schedule and policy but with negligible impact to system availability or SLA performance. This includes major releases, patch releases, and daily releases.; ; To provide prior notice and details of any maintenance, Salesforce provides a published site maintenance calendar supplemented with email notifications and in-app notifications. Further details can be provided on request.
• System requirements:
  • Browser compatibility (Google Chrome or Microsoft Edge reccomended)
  • An Octane score of 20,000 (30,000 recommended)
  • Network latency of 200 ms or lower (150 ms recommended)
  • Download speed of 1 Mbps (3mps recommended)
  • At least 5GB RAM, 2GB available for browser tabs
  • 8GB Ram, 3GB available for browser tabs recommended

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support hours are UK Monday to Friday 09:00 to 17:30 ; Excludes Public Holidays. ; ; Resolution times as follows: ; ; Emergency: 24 Hours ; Critical: 48 Hours ; Normal: 5 Business days - Workaround (if available) or considered for future release.; ; Evidencing the quality of our support, our "fix at first touch" rate is 54%, where we have provided an immediate resolution to any query.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: All customers receive access to our Support Team for software issues and queries as well as a Customer Portal and case management. XCD provide the following levels of support:; ; Standard Support (included in software fee).; ; Premium Support - As per standard but with enhanced access to CSM, additional support through additional training, 3rd line support access, health checks and quarterly support review sessions (additional cost per annum - dependent on employee numbers and payrolls).; ; Platinum Support - As per premium but with further features including additional access to CSM, training, access to all LMS modules and monthly support review sessions (additional cost per annum - dependent on employee numbers and payrolls).
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Throughout the sales cycle, we will allocate you a dedicated Business Development Manager who will get to know your teams, your processes and your strategies. They will work with the professional services team to scope the project requirements. Upon commencement of the project, our Sales and Professional Services teams will arrange a formal kick off meeting with you to ensure continuity as we move into the implementation phase. ; ; We will walk through the outline project plan, methodology, RACI, governance and communication and outline the steps for the implementation which follow our methodology of:; ; 1) Design; 2) Configure; 3) Quality Assure; 4) Data Migration; 5) Systems Handover and training; 6) User Acceptance Testing; 7) Go-live Readiness; 8) Go-live Support and Handover
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: When a contract comes to an end, we will work with customers to assist them extracting any or all of their data from the XCD system in a quick, seamless and secure manner. ; ; This will take the form of consultancy to advise customers in what tools are available to export data OR to actually extract the data on behalf of the customer. Customers will have the ability to export their data directly without support or advice using the standard Salesforce tools. ; ; In line with the rates indicated in our pricing document, this is a chargeable consulting activity which would be scoped and estimated on an individual customer basis. This cost is not included in the ongoing cost of the contract with XCD.
• End-of-contract process: If a customer issues XCD with notice that they wish to terminate the contract, we will arrange for a conference call with the customer and appoint a dedicated XCD Project Manager to work with the customers Project Manager to facilitate a smooth off-boarding process. ; ; The Project Managers will discuss timelines for items such as "Last Transaction Date" and "Data Export Options". We will then create a Project Plan or set of agreed activities and assign resources to carry out the activities from both XCD and the customer's perspective.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: XCD's mobile app is tailored specifically for mobile phones, and allows users to easily manage tasks including expenses, leave, authorisations and approvals, and view payslips. ; ; In addition to this, the entire XCD application can be accessed via a tablet through the browser interface.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: XCD has multiple methods for integrating to and from the application:; ; 1) CSV/Flat Files - Predominantly used for data import or integrating external systems where real time interfaces are not required.; 2) Reporting Outputs - Typically used where users wish to inspect the data prior to import to another system, for example General Ledger (GL) reporting to Finance.; 3) Pseudo Real Time Rest API - Used for integration where Employee, Work Patterns, Leave and associated holiday data is required.
• Accessibility standards: None or don’t know
• Description of accessibility: Access through either:; ; Native files (for example CSV) ; As a report output ; Rest API with JSON through a third party integration tool such as Mulesoft; Accessibility testing
• Accessibility testing: XCD's service interface is data only and used for integration into applications. Therefore we have not tested with assistive technology.
• API: Yes
• What users can and can't do using the API: The API is delivered as an extension package associated with the XCD core package.; ; The API is REST utilising JSON to deliver its payload.; ; The API covers standard functions in the XCD application relating to:; - Leave; - Payroll; - Overtime payments; - Expenses; - Timesheets ; - Performance management; ; Users can call the API to request information from the XCD application, or insert data into the XCD application.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The XCD suite of solutions is highly customisable as it is built on the Salesforce Lightning platform. ; ; System Administrators can customise the solution in the following ways: ; ; -Objects and Fields; -New Screens (modify existing or build new); -Workflows and Processes Reports; -Analytics and BI Process Builders Users; -Roles and Access.; ; Much of this customisation can be done by users through simple drag and drop functionality to create lightning components which help to automate HR processes.

Scaling

• Independence of resources: Scalability is ensured through use of Salesforce infrastructure which handles a daily average of 6 billion transactions. Despite this, the Salesforce environment consistently maintains sub-250ms response time.; ; Within each logical system, we use load balancers to distribute demand among multiple web and application servers for additional scalability and redundancy. The multi-tenant application design, combined with the fastest servers and high-performance networking infrastructure available, guarantees capacity. ; ; In addition to scaling for growth, Salesforce continually strives to improve the response time for our services. To reinforce our claims, transaction volumes and response times are reported in real-time via Salesforce's Trust Status portal.

Analytics

• Service usage metrics: Yes
• Metrics types: The service includes various metrics to monitor usage and adoption of the service. For example, to identify user behaviour, this includes last login and login duration.; ; Provides performance and availability information for the entire service, the infrastructure detail metrics are available on the Salesforce Trust platform.; ; For specific metric monitoring and further detail, customers can extend capability through the use of Event Monitoring. For example: Which applications are being used, by who, how they are being used, when, where from and whether there are performance issues. This data can be used to improve adoption, security and performance of the application.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: Classic Encryption: We supply the native Salesforce application feature which can be used to encrypt specific custom fields with 128-bit master keys and using the Advanced Encryption Standard algorithm. This has no additional cost but does impact some application functionality. ; ; Platform Encryption: Platform Encryption allows customers to encrypt data stored through Salesforce such as files and attachments, certain standard and custom fields, and use an advanced key management system. It uses native strong, standards-based encryption. Controls help to protect data, including the use of derived data encryption keys and customer-controlled key rotation, generation, and destruction process. Available at additional cost.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export their data using the standard Salesforce tools or can request that XCD extract the data on their behalf.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: By default, customers connect to the service over the public internet with all transmissions between the user and the Salesforce Services secured using TLS 1.2 or higher and encrypted using 256 or 128-bit encryption. ; ; The services use International/Global Step Up SSL certificates with 2048-bit Public Keys. Web Service callouts can be secured using TLS, as well as with 2-way TLS.; ; In addition, customers can partner with a selection of supported ISPs for a more direct connection to the Salesforce service. In the UK, BT are one such ISP. This service is known as Salesforce Express Connect.
• Data protection within supplier network:
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Customer data is protected within the Salesforce service through a mature, standards-based defence in-depth security architecture. ; ; Logical and physical access is strictly controlled and monitored. The controls used are in-scope for our various security certifications (and those commonly required by our clients) and audited regularly by third parties. ; ; Controls such as firewalls, intrusion detection, anti-malware, file integrity monitoring are augmented with extensive monitoring to provide robust prevention, detection and response. The service is subject to internal, external and third-party vulnerability scanning and application penetration testing.

Availability and resilience

• Guaranteed availability: Being based on Salesforce Services, our platform is inherently designed with the concept of continuous improvement and Trust (such as Availability, Performance and Security) in the infrastructure. Our use of Salesforce ensures we benefit from their investments to make on-demand services available to its customers 24/7, except for (minimal) planned downtime, for which Salesforce gives customers prior notice, and force majeure events.; ; Excellent availability statistics (historically 99.9%) are critical to Salesforce's customers’ success and to the performance of Salesforce as a leading global cloud-based software provider. Live and historical statistics on Salesforce system performance are publicly shared on the Trust and further detail can be shared upon request and signature of an NDA.
• Approach to resilience: To maximise availability, the service is delivered using a world-class data centre infrastructure consisting of a primary production data centre, a full capacity secondary data centre for hosting the service provided to customers. ; ; The infrastructure utilises carrier-class components designed to support millions of users. Extensive use of high availability servers and network technologies, and a carrier-neutral network strategy, help to minimise the risk of single points of failure. This also provides a highly resilient environment with maximum uptime and performance.; ; Further details available on request.
• Outage reporting: Our service provides access to live and real-time outages information via public portal and via email alerts, using Salesforce's Trust Status site. ; ; With the goal of rapidly restoring services during any outages, we utilise Salesforce's Escalation policies which are established and maintained. In the event of an extended outage, periodic updates are provided in near real-time to customers via the Trust dashboard site. In addition, service notifications are provided to nominated contacts via various channels such as email. ; ; Update frequency for notifications is dependent on the customer support service plan selected by our customer (as detailed in our pricing).

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Using the base application of Salesforce, we can offer a comprehensive range of authentication mechanisms that customers can choose from. These include: ; ; -The inherent username and password option; -Single Sign-On (SSO); -Social Sign-On through another application, such as google; -Integration with a customer's existing identity management systems ; -2-Factor Authentication; ; The application can also act as a Service Provider or Identity Provider for SSO integration using Security Assertion Markup Language (SAML).
• Access restrictions in management interfaces and support channels: Management access for service support and delivery is offered through multiple layers of controls including, but not limited to: ; ; -Multiple 2 factor authentication; -Bastion host and proxy control; -Segregation of duties; ; These controls are in scope for SSAE-18 auditing and evidences through the SOC 2/ISAE3402 report. ; ; Access to the management interface for the customer to configure their salesforce environment is configured by the customer themselves. The options are outlined in the above response. Robust application design and testing ensures that users without administrative access rights cannot access more sensitive areas of the application.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: We can offer customers a comprehensive set of authentication mechanisms. ; ; These include: ; -The inherent username and password option; -Single Sign-On (SSO); -Social Sign-On through another application, such as google; -Integration with a customer's existing identity management systems ; -2 Factor Authentication; ; The application can also act as a Service Provider or Identity Provider for SSO integration using Security Assertion Markup Language (SAML).

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: 17/05/2022
• What the ISO/IEC 27001 doesn’t cover: Nothing not covered by certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We have a robust information security policy and set of defined processes which are externally audited. ; ; These include: ; -All locations protected against cyber attack through physical and internet access controls. ; -Secure by design hardware and infrastructure with up to date patching policies. ; -Defined policies for the storage and retention of sensitive and PII data Incident and breach management process. ; -Training and Awareness for all staff and customers.; ; Evidencing the robustness of our policies which are externally audited, we achieved Cyber Essentials in October 2019 and ISO27001 in May 2022.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Infrastructure and Policy change management is undertaken by our Executive Team. Development change management is covered in our Software Development Lifecycle and enacted through specification, tooling and release management processes. ; ; The client environment uses a change management object where changes to the organisation are recorded and agreed with the client. To assess security impacts, we have tooling to audit changes to the environment on request or prior to release. ; ; For client issues and requests, we use Case Management where each request is stored, communicated and documented. Our Project Manager will oversee Change Management implementation by maintaining a project log.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Through Salesforce, our service deploys various vulnerability management and threat detection processes including internal scanning, external scanning and vendor patch release management. ; ; Technical operations and security personnel monitor vulnerability alerts and patch release notifications from vendors and other sources. There are associated evaluation and deployment processes in place. Salesforce also regularly performs self-vulnerability assessments using various tools and techniques, such as Qualys. ; ; In addition, Salesforce uses external service providers to perform an application vulnerability assessment after each major release (3 times annually) and network vulnerability assessments quarterly. There is also an on-going external application scanning service used.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Our service benefits from Salesforce's Computer Security Incident Response Team (CSIRT)'s security event logging and management system to manage the alerts and logs generated by devices on our network and provide protective monitoring. The system consists of a central database, management server and distributed agents. ; ; The distributed agents receive events from network devices and systems (firewalls, IDS, routers, switches, hosts, file integrity, and database monitoring) on the network, then compress, encrypt, and transmit the data to the management server and database for processing. Correlated events are configured to generate alerts and logs which are monitored on a 24/7 basis.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: We utilise Salesforce's formal Incident Management Process which guides the Salesforce Computer Security Incident Response Team in investigation, management, communication, and resolution activities.; ; Salesforce will promptly notify the customer in the event of any security breach of the Service resulting in an actual or reasonably suspected unauthorised disclosure of Customer Data. Notification may include phone contact by Salesforce support, email to customer's administrator and Security Contact and public posting on the Trust portal. ; ; Salesforce.com is a member of the prestigious Forum of Incident Response and Security Teams (FIRST) and complies with the FIRST framework and best practices for incident response.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  To support the delivery of any Call-off contract in a manner which supports the UK Government’s Net Zero commitments, we maintain a robust environmental policy. This has also been reviewed in line with PPN 06/21 regarding carbon reduction.; ; To minimise the environmental impacts of our service, we implement a range of carbon reduction measures, including: ; ; -Recording data to support with calculation of Scope 1 and 2 emissions; -Energy and waste reduction initiatives such as a print reduction policy ; -Energy efficiency measures in partnership with property management agents such as the use of LED lighting; -Consideration of environmental credentials and performance of suppliers as part of our supplier selection processes; ; In regard to a key environmental impact of this service, to support your Net Zero goals, we also draw upon hosting from Salesforce whose operations are 100% powered by renewable energy. Supporting the sustainability of our platform, Salesforce are also investing significant amounts in reforestation and carbon sequestration initiatives including the 1t initiative. Through participation in Salesforce’s Team Earth initiative, we also have further access to resources, support and opportunities for Call-Off-specific initiatives.; ; In line with PPN 06/20 and the Social Value Model, we will also agree specific targets and measures with you at a Call-Off stage aligned to the theme of fighting climate change.

  Covid-19 recovery

  We will offer a service which supports post-covid resilience. ; ; Key solutions that we have offered to meet the criteria of this theme, which will apply for this service include: ; ; -To ensure service resilience and help improve workplace conditions as part of a COVID-19 recovery, we have implemented a flexible hybrid working model. Supporting with challenges such as balancing childcare and work, this has allowed employees to work where and when works best for them; -To support our workforce to manage the pressures created by COVID-19, we have implemented a Mental Health and Wellbeing Policy. This includes access to an Employee Assistance Programme, Mental Health First Aider ; ; In line with PPN 06/20 and the Social Value Model, we will also agree specific targets and measures with you at a Call-Off stage aligned to the theme of fighting Covid-19 recovery.

  Tackling economic inequality

  Through the delivery of our service, we will ensure that Call-Off contracts contribute positively to economic growth, including for business growth, jobs and skills. ; ; For every Call-Off contract, we will ensure positive impact through initiatives such as: ; ; -Partnering with agencies which help us to target underrepresented groups for employment and training opportunities (see example below). As evidence of this, we have recruited multiple armed forces leavers successfully aiding their adaptation to civilian life; -Talent development, with investment in graduate training and skills development for our wider workforce. All Managers are assigned a training budget in order to promote skills development to foster further career development to counter the sector’s skills shortages; -Seeking local supply chain partners wherever possible, including close to those clients’ focus areas for their own social value policies. Wherever possible, we seek Small-to-Medium Sized Enterprises as suppliers to ensure supply chain diversity.; ; Supporting this, our organisation are also members of Salesforce Talent Alliance. This is a commitment to develop new talent within the sector, focused on diversity and inclusive hiring practices which support us to identify underrepresented groups in the tech sector. This also ensure that we provide training to develop skills amongst otherwise underrepresented groups such as those from minority ethnic backgrounds, people with disabilities or veterans/their spouses.; ; As recognition of our support for potentially economically disadvantaged groups, we have won a Top Employer Award at the Working Mums Awards.; ; In line with PPN 06/20 and the Social Value Model, we will also agree specific targets and measures with you at a Call-Off stage aligned to the theme of tackling economic inequality.

  Equal opportunity

  As an organisation which is based on supplying HR technology, a core focus is to promote an environment of equal opportunities for our team, clients and services. As part of this, we maintain an Equality, Diversity and Inclusion Policy and associated procedure. ; ; For any Call-Off Contracts and associated opportunities, equality will be ensured through: ; ; -Making reasonable adjustments for employees with disabilities. For example, for partial hearing employees, we provision appropriate equipment.; -Monitoring, developing and renumerating our team in accordance to their abilities. To tackle workforce inequality, we make no distinction between individuals on the basis of gender, race, sexuality or any other protected characteristics.; -Undertaking blind recruitment and hiring practices for all applications for any vacancies, supported by the functionality of our Hireserve Applicant Tracking System; ; As part of our wider Corporate Social Responsibility and Code of Ethic, we maintain compliance with the Modern Slavery Act 2015. To manage risks, this includes ensuring that our supply chain is UK based and are audited to ensure the presence of suitable Modern Slavery statements as required.; ; As further evidence of our commitment to equal opportunities, we are a proud sponsor of HR Zone’s Culture Pioneers initiative which helps organisations build more inclusive and progressive cultures, prioritising learning and diversity. ; ; In line with PPN 06/20 and the Social Value Model, we will also agree specific targets and measures with you at a Call-Off stage aligned to the theme of promoting equal opportunity.

  Wellbeing

  We will maintain the health and wellbeing of our workforce through the implementation of our Mental Health and Wellbeing Policy. This includes: ; ; -An Employee Assistance Programme with free 24-hour counselling and health services; -Perkbox subscriptions with free workout, nutrition and mental health subscriptions; -A dedicated Mental Health First Aider; ; Through the use of these policies, our Managers will also have access to resources to help them spot signs of stress or concern within their teams. They will encourage teams to have a positive work-life balance and to avoid overworking, supported by a process of effective capacity and demand planning.; ; As an example of our wellbeing focus, in consultation with our teams, we have implemented a flexible hybrid working model. This ensures that all employees are able to work where and when works best for them. ; ; To support wider wellbeing in the community, we also support the Pledge 1% commitment. Through this, we support communities through the donation of profits and time on a project-by-project basis. We have also worked with charities, nominating annual charities and undertaking volunteering and fundraising events to raise money. ; ; Through working with us, you will also gain access to free newsletters and information in our resource centre including on the topic of wellbeing in recruitment and HR more widely.; ; In line with PPN 06/20 and the Social Value Model, we will also agree specific targets and measures with you at a Call-Off stage aligned to the theme of fostering wellbeing.

Pricing

• Price: £0.50 a licence a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: On request, we offer a free 30-day access to a demo environment.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at danielr@peoplexcd.com. Tell them what format you need. It will help if you say what assistive technology you use.