Intelogy Limited

Innovate with Artificial Intelligence and AI Integration

Experienced AI integration and development services helping you maximise the value of your business data, increase productivity and improve customer experiences. Using our team of Microsoft certified developers, with decades of experience, we can infuse the latest AI features into your organisation's applications whilst maintaining the security of your data.

Features

• AI Strategy and Consulting services
• Generative AI App Development
• Custom Copilot development and integration
• Chatbot development and integration
• Automation and Workflow integration
• AI Data Analytics and Insights
• AI Integration with leading Large Language Models
• Utilise Azure AI services (OpenAI, Search, Vision, Speech, Document Processing)

Benefits

• Increased productivity, automating repetitive tasks, replies and content generation
• Informed decisions with analytics and insights from large data sets
• Customized user experience improves customer satisfaction and productivity
• Reduced operational costs and increased efficiency
• Analyze data to identify opportunities and mitigate potential risks
• Optimize operational processes, leading to improved efficiency and cost savings
• Innovation with new services and improvements to existing services
• Scalable services that adapt to business growth and changing needs

£475 to £1,450 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

226751000758587

Contact

Andrew Tomlins
02037473506
andrew.tomlins@intelogy.co.uk

Planning

• Planning service: Yes
• How the planning service works: We provide UK based consultancy services to discuss with you your vision of what you want to achieve, and help you understand the possibilities, options and potential roadmap for reaching your goals.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure Infrastructure-as-a-Service (Virtual Machines, Networking)
  • Azure Platform-as-a-Service (Web Apps, API Management, Logic Apps, Functions)
  • Azure Databases (SQL, Cosmos DB, Data Factory)
  • Azure DevOps / GitHub
  • Azure Cognitive Services
  • Azure Identity (Entra ID)
  • Azure OpenAI

Training

• Training service provided: Yes
• How the training service works: We provide train the trainer services or training of groups up to 50 people. If you require wide-scale training services we can also use a partner that specialises in training.
• Training is tied to specific services: Yes
• Services the training service works with: Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We will help you assess the current systems being used (if any) and advise on the most cost effective and pragmatic route to the Cloud. Intelogy has a range of migration services from devising migration plans to migration engineering. We also have proprietary software for establishing the rate of migration and issue highlighting.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon AWS

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is at the heart of all our services. Activities to ensure quality include:; • Clearly defining and agreeing project acceptance criteria up-front before embarking on any project; • Assigning a dedicated quality manager role to supervise and take responsibility for the overall quality of the project; • Putting in place a quality escalation plan running right through the project team to enable reporting and management of any risk to the project quality; • Defining specific responsibilities for every member of the project team and specifying personal responsibilities to maintain high standards; • Maintaining conformance to coding standards; • Use of peer reviews at every project stage to ensure high levels of quality; • The iterative review of project deliverables against the defined success criteria, the statement of requirements and specifications.; • Planning and execution of tests for each project deliverable, measured using suitable quality metrics. Unit, Functional, Integration, UAT, Regression, Performance, and Security testing (OWASP, CWE SANS); • Continuing quality reporting via the quality manager throughout the project.; • Final quality reviews of the project to ensure acceptance criteria are met.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Intelogy run a dedicated UK based Service Desk with rapid access to a team of 2nd and 3rd line specialist experts in Microsoft 365. We also have fast track access to Microsoft Support if required. A range of Support Service offerings are available - from post-project support, ad hoc requests via a Retainer or complete care via Outsourced IT - but this is not relevant in the context of this specific offering.; ; A service agreement gives you access to expert resources providing support for incidents, maintenance, consultation and additional development within a structured support framework. ; ; We specialize in providing application, infrastructure and end-user support for our clients to help them make the most of their investments and deliver peace of mind by providing an efficient, responsive support service. ; ; Assurance - ; We provide an ITIL aligned service desk: giving users the ability to submit and track support requests online, by email or by phone in a prioritized ticketing system. ; ; Maintenance - ; Proactive monitoring and regular health-checking on applications and systems.; ; Consultancy - ; Our support team are available to provide consultancy and advice to make the most of technology investments.

Service scope

• Service constraints: Support is only available during UK Office hours.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Intelogy run a UK based Service Desk from our specialist Managed Services practice. ITIL standard priority ratings are used with corresponding SLAs for Response/Resolution times, which are dependant on the offering chosen. These vary from 2 hrs Response/1 day Resolution to 10 hrs Response/5 day Resolution.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: A range of Support Service offerings are available - from post-project support, ad hoc requests via a Retainer or complete care via Outsourced IT - but this is not relevant in the context of this specific offering.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Intelogy is committed to achieving Net Zero emissions by 2030, 20 years ahead of the government target. We are enrolled in the SME Climate Hub’s Climate Commitment.; The following environmental management measures and projects have been completed or implemented; since the 2021 baseline. ; • Decommissioned our entire physical server infrastructure, migrating all resources to the cloud, on to more efficient hosting platforms with significantly reduced carbon impact.; • Introduction of an Environment Policy that outlines our objectives to minimising the negative effects of our business on the environment. ; This includes:; - Maximise use of public transport for travelling to work and for conducting our activities outside the office; -Minimise use of natural resources and energy; -Purchase recycled materials where it is appropriate to do so; - Not trade with suppliers behaving in an environmentally irresponsible fashion; • Encouraged the efficient use of company office space to minimise power usage and heating cost, by; consolidating staff in the same offices; • Introduced hybrid working for all staff to reduce business travel and the consequent carbon impact.; • Introduced hybrid approach to all meetings within the company and with clients.; • Introduction of a Bike to Work scheme.

  Equal opportunity

  Intelogy is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. The organisation - in providing goods and/or services - is also committed against unlawful discrimination of customers or the public. Our aims are to: Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time. Support the Equality Act 2010 protected characteristics, Oppose and avoid all forms of unlawful discrimination

Pricing

• Price: £475 to £1,450 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.