Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

Enterprise MRO Solutions Ltd

Cloud Asset Management Design, Implementation, Integration and Delivery Services

We have expert consultants which will help your business to a successful cloud transition covering all you Asset Management Requirements. We will assist you from the initial selection and setting up of the product, tailoring the solution and transitioning into service through training, change management and Go-Live hand holding.

Features

  • System Requirements Gathering
  • Best Practice Adoption
  • System Design
  • Data Migration Planning and Delivery
  • System / Automated Testing
  • Penetration Testing
  • Integration
  • User Training
  • Change Management
  • System adoption and Go-Live Support

Benefits

  • We are a one stop shop for Cloud Asset Management
  • Based on IBM Maximo Asset Management
  • 50+ years combined consultant experience in cloud and in-house deployment
  • Ensure that the overall project is successfully adopted.
  • Make the most from your investment Integrating to other products

Pricing

£300 to £950 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@enterprisemro.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 2 7 4 5 1 4 9 4 2 7 6 7 3 3

Contact

Enterprise MRO Solutions Ltd Christian Azzopardi
Telephone: +35699447105
Email: info@enterprisemro.com

Planning

Planning service
Yes
How the planning service works
Enterprise MRO Solutions include qualified Project Managers who can help your business plan a successful cloud adoption / migration. We have experience in both waterfall and agile methodologies for cloud adoption and usage. We understand the pitfalls and issues in this type of project. Through our experience we will come ready with the tools and templates required to simplify and effectively plan the project, and to help you track progress through every step.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
IBM Maximo

Training

Training service provided
Yes
How the training service works
Training is provided on:
1) Out of the box IBM Maximo product,
2) An existing IBM Maximo configuration however this will need to be discussed and pre-planned,
3) Standard training for Administration modules,
4) End-User modules and applications.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We can help plan and provide resources to perform the migration by defining what is required to be migrated from an on-Premise solution to one which is cloud based. We can provide templates for information to be gathered and can also work with your team to extract the data required for migration, and even help you identify and rectify any gaps in data. In the migration process we will also provide you documentation for your new way of working together with any training and handover documentation so that we can lead you to obtain the level of independence from a support provider, into one that fits in to your IT strategy.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Based on industry best practice Project Management Methodologies agreed with the client during project deliver. This would contain various deliverables and milestones that would be agreed by certain dates and templates. When delivering support, we will provide quality assurances by following standard ITIL best practices and if necessary setup an agreed process with the customer, so that the process to obtain assurance is clear by monitoring who is responsible, accountable, consulted and informed. Reports and an escalation mechanism is to be agreed on accordingly.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Following the implementation of an IBM Maximo system, we can either help to build internal client's teams competence to support the solution themselves. We might then offer an extended level of support, whereas we could act as a Level 2/3 support on any issues which the client team should wish to escalate. We can also provide any level of IBM Maximo support services for setups not configured by our team. We can also advice on a continual improvement plan on how to make the most of your IBM Maximo investment by adopting new modules or optimising their use.

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Apart from our consultancy services, we can provide Level 1 to Level 3 support for an IBM Maximo Asset Management Solution as desired and required at the stage of our engagement and can be increased or decreased as required. Depending on the size and the number of calls being reported, we can provide a technical account manager, proper escalation paths to defined and agreed Service Level Agreements (SLA) depending upon the criticality of the solution within your organisation. We will also provide support during a new Project Implementation in terms of training the key users in parallel with the deployment being done, in order to build up a set of early adopters that will later on run and provide assistance to the rest of your team.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
IBM

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We offer flexible, remote work to our staff. We communicate with staff to offer a package for worklife balance and boost team relationships by holding regular team building and meetup activities.

We invest in training our people to required industry certification and help were possible to expand their academic and other professional interests.

Pricing

Price
£300 to £950 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@enterprisemro.com. Tell them what format you need. It will help if you say what assistive technology you use.