Roke Manor Research

Strategy and Digital Transformation

Roke supports its clients embrace digital transformation by providing expert business and technical support, from discovery and strategy development through to the adoption of new, innovative technologies. We have extensive experience of delivering intelligent digital solutions and services that improve organisational performance, agility, and resilience through new and emerging technologies.

Features

• Bespoke business development plans driven by analysis of evidence.
• Gap analysis and digital maturity assessment.
• Strategic investment guidance, including cost-performance analysis and optimisation.
• Expertise in data science, machine learning, and human science.
• Full-Stack Cloud capabilities, enabling clients to adopt secure, scalable environments.
• Organisational change management support to enable benefits realisation.
• Full lifecycle engineering, from identifying interventions to service management.
• Best-in-class solutions combining commercial off-the-shelf products with Agile software development.
• End-to-end programme delivery and solution support, including monitoring and auditing.
• NPPV3 cleared, SC cleared and DV cleared professionals.

Benefits

• Evidenced, data-driven insights promoting effective and efficient decision support.
• Full lifecycle support ensures strategic alignment and successful business outcomes.
• Proven systems engineering expertise delivers more adaptable and resilient systems.
• Early and predictable delivery of capabilities, accelerating time-to-value.
• Solution foundations are future-proofed with access to innovative technologies.
• Improved business performance through better exploitation of data and technology.
• Improved CX and reduced operational expenditure through secure, cloud-native working.
• Accelerated return on investment (ROI) through faster user-adoption/solution utilisation.
• Flexible delivery models tailored to client requirements, enabling effective collaboration.
• Onsite, hybrid and remote working at Official, Official-Sensitive and SECRET.

£672 to £2,437 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenderopportunities@roke.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

227971991013929

Contact

Roke Opportunities
01794 833000
tenderopportunities@roke.co.uk

Planning

• Planning service: Yes
• How the planning service works: Close collaboration with the Buyer, combined with our flexible and agile approach to implementation of cloud services, migration or transition (and service delivery as a whole) means that we work together to identify required outcomes and the most appropriate approach to design, build, and transition of service. We will jointly assess appetite for risk and critical service factors and conduct an impact analysis to thoroughly understand the Buyer’s current position.; ; From this base, we will undertake consultation and planning activities using a variety of methods. These will include workshops and discovery interviews with key stakeholders and service users within the Buyer’s organisation, audits and technical design reviews, storyboarding and documenting a transition plan.; As part of the planning process, Roke will ascertain the most appropriate testing and implementation strategy. For example, we will draw on agile delivery processes and consider the suitability of a continuous integration, development and release and deployment methodology. Acceptance criteria will be defined and agreed.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Roke's approach to helping the Buyer migrate to cloud, or between cloud services is underpinned by a sound project management approach. Working with the Buyer, we identify the appropriate delivery model (Waterfall, V‑Model, Agile) and set out project collateral to manage, track and communicate progress: defining the requirements for the migration, stages, communications plan and risks.; ; Where appropriate we will identify the environments, technical methods and tools used to transition to new services and manage them effectively to assure service continuity and minimise risk. This ensures that the setup and migration to the target cloud service is planned, executed, tested and completed in the most efficient manner. Techniques such as piloting the migration with key service users, identifying and validating the operation of the target solution prior to cutting services over, and post-migration checks and reviews are all key to planning a successful migration. ; ; Post-implementation reviews are a key element in the migration plan, allowing collaborative assessment of the success of the change, identification of issues, lessons to be learned and opportunities for improvement.; ; Following migration, Roke can continue to operate services to agreed service levels or complete handover of service and support to the Buyer's team or provider.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Roke has a mature, comprehensive Quality Management System and holds 3rd party certification to ISO 9001:2015 (BSI registration certificate number Q05609).; ; The scope of this certification is for technical consultancy; research and development; design, development and supply of hardware and software products, and technical service and support in the fields of sensors, electronics and communications.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Other
• Other security services: To be discussed individually with each Customer.

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business working day, during offices hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: To be discussed as part of statement of work.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 28/04/21
• What the ISO/IEC 27001 doesn’t cover: Not applicable. Certificate number: IS615807
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Roke has an Environmental management system which has been independently audited and ISO 14001:2015 certified by BSI, a UKAS certification body. All our environmental aspects have been identified, and the impacts are managed and are regularly reviewed to ensure continual improvement in this area. We have targets and objectives, identified in our published and Crown Commercial approved Carbon Reduction Plan (PPN 06/21) We project that Scope 1 & 2 carbon emissions will decrease over the next five years from 2020 figure of 352.47 tCO2e to 180tCO2e by 2025. This is a reduction of 48.9% . Our future Carbon Reduction Initiatives include LED lighting replacement ongoing - potential reduction 8.1 tCo2e, PIR light controllers, ongoing - potential reduction 1.9 tCo2e, ESOS 3 Environmental engineering recommendations for alternative integrated environmental power supplies and replacement of Oil boilers. We currently have in place 12 Electric vehicle charging points at our Romsey site, we have refurbished our Pavilion to include better insulation, temperature control and PIR lighting. We have introduced a car benefit scheme which offers Hybrid, PHEV and EV cars for Roke staff. A replacement major chiller unit has been installed with on demand driven pumps. We have replaced Diesel with Hydrotreated Vegetable Oil (HVO).

  Covid-19 recovery

  During what proved to be a difficult time for all, Roke applied, and continues to where necessary, its expertise and knowledge to ensure maximum safety for employees and visitors of Roke. With several measures and approaches to mitigate the spread of COVID-19, Roke were able to minimise disruption and carry on as business as usual. ; ; Some of the measures taken to mitigate and recover from the COVID-19 pandemic included, but were not limited to; Risk assessments, regular communications between the business, hygiene stations, liquid guarding of high-touch surfaces such as hot desks, social distancing, face coverings, weekly COVID Working Group, COVID support line and a monthly COVID “Playbook” that was distributed to the wider business. This included briefings and updates regarding COVID-19 and the latest rules and regulations we should follow. The playbook also provided reminders and guidance around Roke’s measures and controls that supported the recovery of COVID-19.

  Tackling economic inequality

  Roke is focused on developing talent from various backgrounds that are underrepresented in the workforce and the Engineering industry specifically. The work of our Employee Resource Groups helps support colleagues to progress their careers, which is key to addressing inequity based on ethnicity, gender, sexual orientation, and disability. Roke has set itself 5-year targets to increase representation of minority groups within the workforce and this drives actions in recruitment, such as training interviewers in unconscious bias and neurodiversity in order to ensure all applicants equal opportunity.; ; Roke is active in the community by working with groups to help progress opportunities for talent from non-traditional routes. The Roke Academy: Our centre of excellence for learning and development, focuses on non-traditional areas of recruitment to embrace undiscovered talent who may not have previously had the opportunity to enter the tech field. Our STEM activity and work with groups such as Tap Talent helps us give the widest possible group encouragement to join our industry.; ; Roke benchmarks salaries against similar organisations, and demographic factors such as gender and ethnicity are considered during annual salary reviews. Roke has previously paid cost of living bonuses which are more advantageous to those in lower earnings bands to help address disproportionate impact of financial crises. We publish equal pay surveys annually and are proud of the steady progression in narrowing the gap.

  Equal opportunity

  Roke is regularly updating our behaviours and social values framework, which is an integral part of our business and operational philosophy. We recognise that our strength comes from our diverse backgrounds and perspectives, and that we all have a responsibility to create an environment where we each have the freedom, support and trust to succeed. We are encouraged to bring our true self to work and we respect our Roke community, embracing diversity and inclusivity across the business. Roke runs a network of Employee Resource Groups which act as communities to lead initiatives in various areas, including Women in Roke, Inspire (LGBT+), Majority Ethnic, Veterans, Neuro-diversity and disability. ; ; Roke works with colleges and universities to nurture young people from diverse backgrounds and encourage them to take an active interest in science, technology, engineering and mathematics (STEM). We believe that such educational outreach is fundamental to ensuring the UK continues to be competitive in the development of cutting-edge technology. Our activities in this area include technology involvement days, such as child to work day and work experience placements, as well as visiting schools to bring the curriculum to life with examples of exciting technology. ; ; With an increased hire of Graduates/Apprentices, there has been renewed focus on the development of a network of Early Careers employees. The Group continues to target and attract increasing numbers of early careers joiners, both direct from school or following degree-level study. ; Roke Academy was formed to align with the company’s initiatives to provide equal opportunities to individuals from all walks of life. Over 15% of our staff have a registered disability and Roke is Disability Confident committed accredited.

  Wellbeing

  Roke’s Healthy Workplaces working group focuses on key initiatives to promote wellbeing at work and mental health has been a focus this year. The group helps employees make better decisions for themselves for a healthier lifestyle both at work and at home. Roke has a network of trained Mental Health First Aiders. Roke runs a number of Employee Assistance Programmes, which are an employee benefit designed to assist employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional wellbeing. Roke also has an active social club that exists to provide a focus for social activities across the site, comprising of a number of clubs and interest groups with the aim of improving community integration. ; ; The Roke HSE team promote and build a sustainable and resilient future, continually developing a positive culture focusing on all aspects of Health, Safety and Environment. The health of our workforce matters at Roke; there are a number of initiatives to support colleagues in their work and everyday life including day one Occupational Health provision, with ongoing support throughout each employee's career. There is provision of onsite Mental Health first aiders and 24/7 support via our Employee Assistance Program, with virtual GP appointments and counselling available through our Health Care Cash Plan insurance. Employees also have access to expert psychological help.; ; Roke’s people management systems have recently been independently audited BSI, a UKAS certification body and certified as compliant with ISO 14003:2021 (management of psychological and psychosocial hazards); Roke are one of the first companies to achieve this standard.; ; ‘We are Roke’ is a real-time engagement tool providing dashboard information on employee sentiment across the Group and enables the company to issue targeted surveys to measure employee feedback and use the outputs to enable change for the better.

Pricing

• Price: £672 to £2,437 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenderopportunities@roke.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.