Charterhouse Voice & Data

Pentesec Microsoft 365 Consultancy and Managed Security Services

Tailored to your company’s exact needs, Pentesec’s experts can focus on what you need, from strategy to assessment and from technology pilots to licensing cost reductions. Our workshops cover a wide range of topics from securing identities and access to mitigating compliance and privacy risks.

Features

• Plan your security strategy
• Maximise value from your Microsoft Investment
• Setup and Rollout the latest Microsoft security innovations at scale
• Receive 24/7 Support and Managed Security Services
• End Point Management and Threat Protection
• Cloud Access Security Broker (CASB)
• Data Classification and Data Loss Prevention (DLP)
• Data and Device Encryption
• Threat Intelligence
• Vulnerability Management

Benefits

• Non-Stop Protection
• 24/7/365 Support
• Incident Management
• Configuration Management
• Security Advisories and Reporting
• Attack Simulation
• Phishing Awareness
• Threat Hunting
• Custom Automations and Playbooks created by our experts
• Dedicated Security Analysts providing forensic investigation and reporting

£300 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@cvdgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

229132913986627

Contact

Liz Holmes
02076137441
publicsector@cvdgroup.com

Planning

• Planning service: Yes
• How the planning service works: Pentesec's Cloud Security Professional Services can be utilised for any cloud hosting or cloud software need where an expert cloud engineer is required either on site or remotely within the UK.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Security focused services only please.

Training

• Training service provided: Yes
• How the training service works: Vendor accreditation on cloud security services.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Check Point
  • Palo Alto Networks
  • Rapid 7
  • Proofpoint
  • Many More

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our experts can assist in cloud migration services from a security perspective.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Pentesec offer a range of quality assurance and performance testing services and solutions including:; ; Security Check-ups,; Vulnerability Scanning,; Policy reviews,; Configuration audits,; Patch audits,; Licencing audits,; Performance Reviews,; Best practice and compliance checks.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Pentesec offer support desk services, managed and hosted services and more.

Service scope

• Service constraints: All services are subject to availability of a suitable engineer. If you would like to buy services then advanced notice of dates would be preferred so that Pentesec can ensure availability. Expenses are not included in base price, Pentesec are willing to provide on site engineers providing travel and other reasonable costs are covered by the customer.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Pentesec provide guaranteed response times: P1 Fatal issues will be responded to within 30 minutes between 8am and 6pm and 60 minutes out of hours. P2 High severity issues will be managed within 60 minutes in hours and 120 Minutes out of hours. P3 Medium issues will take 180 minutes in ours only, P4 Low issues will be responded to within 1 business day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: All customers receive a dedicated account manager responsible for balancing their communications with our technical team.; ; Support can be provided in office hours which are 8am to 6pm Monday to Friday as 'Standard' and for 'Premium' we provide support 24/7.; ; Pricing is dependent on the number of licences, and level of support required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 06/11/2023
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We have committed to achieving Carbon Net Neutrality and have in place a clear and achievable plan to get there. See section 5 for more details. We know our operations and delivering for customers has an impact on the environment. We have a carbon footprint and we have completed significant works to understand the extent of that impact on the environment. That allows us to adopt genuine and realistic targets to reduce our impact, as well as implement new ways of working to achieve those reductions. Throughout 2022-24+ we have worked with experts from Sustainable Advantage, a leading environmental consultancy, to complete a thorough ESG review, and to complete a full carbon baselining. Through this work we have adopted a bold and ambitious new Environmental Policy, which includes targets to achieve Carbon Net Zero. We also publish a Carbon Reduction Plan on our website which outlines how we plan to achieve Net Zero.

  Tackling economic inequality

  We support our staff with enhanced benefits, including additional holidays, employee assistance programs, health insurance, and other benefits. We pay our employees above the minimum wage in all our locations and invest in external benchmarking to objectively measure that we are paying fair rates for the work our people do. Our Cyber Security team, based in Peterborough, have established links with local secondary schools to support a school leaver program. We actively recruit school-leavers into appropriate roles in the business and invest in their learning. Where possible, we work with local companies to support us in our purchasing and delivery of goods and services. In addition to our supply chain, our colleagues travel across the UK to support our customers, and we spend money in the local communities we travel to.

  Equal opportunity

  We have an established D&I policy and are working hard to make the demographic profile as a business match those of the communities where our offices are based. We employ people from across the UK, and offer a hybrid working policy as standard. We also support fully remote working where the role permits, which ensures our many vacancies are open to everyone from John o’Groats to Land’s End. We publish a modern slavery statement on our website annually, which sets out how we ensure no modern slavery exists in our supply chains.

  Wellbeing

  We invest in well-being programmes, train mental health first aiders and support an employee assistance programme giving access to confidential help on any issue for any employee. Each year our employees nominate our chosen charities who we then support throughout the year as part of our charity initiatives. We ensure our chosen charities are local to our office locations. We encourage our employees to volunteer with their local communities and support them when they do through flexible working. We have colleagues who volunteer with sports clubs and charities, as well as share their expertise on committees and boards.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@cvdgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.