Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

4OC Ltd

Business Readiness Assessment

When undergoing transformation, it is essential to prepare the business, and its people, for the change. 4OC’s Business Readiness Assessment enables your organisation to foresee and address any potential risks before they become issues when moving forward with the project. We consider Programme Understanding, Commitment, Capacity Impact, and Cultural Readiness.

Features

  • Undertake impact assessment of change programme on delivery of services
  • Develop risk profile, including mitigation strategies
  • New ways of working requirements for capacity and capability planning
  • PMPR: Project Management Progress Review meetings
  • Social value add embedded for sustainable change
  • Knowledge transfer, capacity and capability building, upskilling
  • Reusable tools, techniques, methodologies and templates
  • Stage-gated project to ensure delivery is tightly managed
  • Combines business, technical and commercial views to deliver solution design
  • Health, Local/ Central Government, Transport, Social Housing, Higher Education

Benefits

  • Maximise financial investment by ensuring change is embedded
  • Buy-in from all staff for widespread adoption
  • Specialist knowledge of operational realities and leading-edge technology
  • Knowledge and experience of public, private and third sector transformation
  • Expert liaison between diverse teams and organisational departments
  • Informed and timely decision making; clarity and transparency of responsibilities
  • Managed change to embed transformation and secure buy-in
  • Cost, scope and outputs certainty for fixed price work
  • Increased agility, collaboration and scalability

Pricing

£406.50 to £1,536 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@the4oc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 2 9 1 4 6 9 3 7 5 3 1 3 3 8

Contact

4OC Ltd 4OC Support
Telephone: 020 3965 3948
Email: support@the4oc.com

Planning

Planning service
Yes
How the planning service works
When helping buyers plan the implementation of cloud hosting or software services, 4OC focuses on providing comprehensive guidance tailored to their specific needs. Starting with requirement analysis, we look to understand the buyer's business objectives, infrastructure needs, and budget constraints based on extensive, focussed engagement and desk-based research. Based on this, 4OC advises on selecting the most suitable cloud solution considering the specific data privacy and regulatory requirements. We assist in comparing different cloud vendors and technologies to ensure the chosen solution aligns with technical and business needs. We also guide the planning of the migration process, including timeline development, resource allocation, and risk management, to ensure a smooth transition. Post-implementation, 4OC provides insights on monitoring and optimisation techniques to enhance cloud performance and cost-efficiency, ensuring continuous improvement and scalability. Our approach consistently minimises risks and maximises the benefits of cloud technology for the buyer.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training support and delivery for cloud software and hosting services. We have extensive experience of developing training approaches that are tailored to suit business need and centred around how staff use systems rather than simply providing functional training. This ensures much greater engagement and an effective learning experience. We always recommend that a Training Needs Analysis is conducted (scalable to the project), as it is essential to any delivery to fully ensure that training delivery will fulfil the needs of individual learning needs, considering skill levels and potential barriers to learning, as well as the overall business aims. We use a variety of training materials, manuals, how to guides, quick reference guides, and delivery styles, such as classroom, on the job, one to one, online e-learning and blended learning approaches, to achieve a successful outcome.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our comprehensive systems and service transition planning and management methodology ensures that everyone is confident that deadlines and targets can be met and every individual and organisation understands their role in achieving them. We typically begin an engagement, using our transition methodology, to structure, validate and analyse the approach across affected services. Some of the key areas that we cover using our approach include: Re-design of Business Process/Customer Journeys; System and reporting requirements; Transition plans with key milestones/decisions; Project Governance and Performance Management framework. We apply our methodology principles to implement a programme structure that supports an organisation shifting systems or services online or transitioning to alternative cloud solutions. We understand the need to deliver change in a controlled, measurable manner. We prioritise criteria with the client and undertake an Impact Assessment for each business team being transitioned. Underpinning this, we develop a change approach and implementation plan, drawing upon lessons learned of previous change programmes to ensure an approach to successfully deploying and embedding change was achieved. Where issues are identified, the team will develop and implement effective mitigations and provide comprehensive measures to ensure senior managers have a live and accurate representation of progress.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We work with clients to clearly articulate and document the objectives and scope of testing to ensure that there is absolute clarity of understanding and deliverables. Once determined, we apply our 5-stage approach to testing, covering the following areas: Unit testing, System Testing, Model Office Testing, User Acceptance Testing and Production Testing. In all stages, test scenarios will be developed that document the business processes affected and how users will use the applications provided. Test scripts will be produced to ensure that appropriate test coverage is documented and that each business requirement is thoroughly tested. Any defects are recorded and classified in terms of severity and priority and are determined from the point of view of business efficiency and effectiveness. At each stage, there are a series of quality criteria that must be passed before moving into the next stage. This provides buyers with evidenced based decisions about whether to proceed and provides structured and control in quality assurance and performance testing. This is underpinned by a jointly agreed test schedule and clear roles and responsibilities to ensure all involved are aware of their role in testing and that there is no confusion.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/a

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday to Friday, 9 - 5 (UK time)
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
4OC provides ongoing support to the client as part of our Cloud Support Services.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

At 4OC, we extend our commitment to sustainability to our clients by guiding them in incorporating sustainable practices into their strategies and operations. Our Environmental, Social, and Governance (ESG) framework offers tailored solutions that align environmental objectives with business goals, helping clients reduce their carbon footprints and improve resource efficiency. We advocate for digital transformation through our successful paperless policy, modelling how clients can reduce waste and conserve resources, thereby enhancing operational efficiency and environmental conservation. Our remote work solutions, proven effective in reducing commuting emissions, support a reduced environmental impact while promoting employee well-being and work-life balance. We ensure that our supply chain reflects our environmental values by partnering with like-minded organisations. By integrating these practices, 4OC assists clients in becoming leaders in corporate environmental responsibility, expanding the impact of sustainable practices across a broader network.

Pricing

Price
£406.50 to £1,536 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@the4oc.com. Tell them what format you need. It will help if you say what assistive technology you use.